On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had... See more
Company replied
Location
Switch location30-31 Stall Street, BA1 1QG Bath, GB
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I don't normally leave reviews but after my experience I feel I should. I popped to Bath Friday 28th August to take a look at the new Samsung fold. I had one before and it was a bit too big and heavy.... See more
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Went to check latest broadband and SIM deals against rising prices for my two current contracts. Made a saving of £7 per month by moving to FF broadband (£21 against £28) and £5 saving (and 5gb more d... See more
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Wes Manager. Saw me straight away after my upgrade issues via Call Centre. Resolved and reassured me after investigating - perfect service. Job absolutely done first class. Will now add my partner o... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bath 30-31 Stall Street
Written by the company
Contact info
30-31 Stall Street, BA1 1QG, Bath, United Kingdom
4.9
Excellent
280 reviews
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Josh was brilliant and sooohh very…
Josh was brilliant and sooohh very helpful! A pleasure to swap to Vodafone again after many years away
September 1, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Vivienne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Sheikh,
Thanks for the lovely review and fantastic support for Josh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jade the perfect x
Jade
Thankyou Jade ! You are a star! You have answered all the questions and solved the answers ‘ what more could I ask!
September 1, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Jan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I don't normally leave reviews but…
I don't normally leave reviews but after my experience I feel I should. I popped to Bath Friday 28th August to take a look at the new Samsung fold. I had one before and it was a bit too big and heavy. Anyway, I tried both the EE and 02 stores and unfortunately was told I could not hold the phone, or even feel how heavy it was. No help and I was told to go to Samsung in Bristol.. I then popped my head into Vodafone as that's who I have my services with and the manager welcomed me and I explained what I was after. Straight away he wanted to help me rather than send me away, he kindly asked a member of staff who had the phone himself if I could hold it and try it in my pocket, and he had no issue with letting me do this. That's all I needed, the phone was perfect and I was sold more on the service than the device... Top marks from someone that works in customer services. Will come back again when I need another phone in a year or so
August 28, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Jamie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant service all around!
On Saturday the 31st of August, we were helped by Alain but with input from Berty and another gentleman whose name I have forgotten (sorry). I can honestly say all three were absolutely awesome! I had broken my phone so nothing about my visit was simple but they made us feel welcomed, relaxed, and happy. Great service, lovely guys and super ecperience. Thanks, guys.
August 30, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Georgia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess the Assistant was polite
Jess the Assistant was polite, extremely knowledgeable and efficient. All in all a very good experience.
August 11, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Christopher,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience today with Jessica was…
My experience today with Jessica was one of professionalism and expertise.
I cannot recommend more highly the service I received was excellent
August 7, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What is normally a daunting experience…
What is normally a daunting experience was made much more pleasurable by the expertise of Jessica who immediately made the whole visit so much better
Highly Recommend
August 7, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Irene,
Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience. Could not be better. Helpful and friendly assistant. Took extra care to help me with my changeover.
August 6, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Jude,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh
Josh was very helpful with setting my phone up with a new SIM card. Excellent customer service.
August 4, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly place
Very helpful and friendly place. Highly recommended ☺️
August 3, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
"Hey Julia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Josh managed to sort me out and…
Josh managed to sort me out and remained good humoured.
August 3, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Martin,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was very knowledgeable and…
Josh was very knowledgeable and helpful. Very articulate
August 3, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Stephen,
Thanks for the lovely review and fantastic support for Josh. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Berty was extremely helpful
Berty was extremely helpful, a pleasure to deal with
August 3, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Geoff,
Thanks for the lovely review and fantastic support for Berty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very great service
Very great service, Josh was the staff member helping me out in buying two new Iphone 17 pro max models. He explained the cost breakdown very well and helped me save money on my amazon prime subscription.
August 3, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Berry was excellent great customer…
Berry was excellent great customer service
And brilliant service from Vodafone
August 2, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Matt,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh was very professional & efficient…
Josh was very professional & efficient 👍👍👍
August 1, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Trevor,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Jayne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Rosamund,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Vodaphone
I visited Vodaphone, Bath this morning to upgrade my phone. The lady in store not only found me a great deal but set up everything on my phone for me ( a task I've struggled with in the past, not being a very acomplished technical person!). She was incredibly helpful and patient and made the whole experience really easy. Thank you so much
July 28, 2026
Unprompted review
Reply from Vodafone UK - Bath 30-31 Stall Street
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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