Heera was great help today as had issue on my Pay as you go account and Heera sorted everything out for me.I highly recommend to go and see him in the Bedford store.
Location
Switch location3 The Harpur Centre, MK40 1PS Bedford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing resource Mr. Bharat he had me hook line amd sinker. Really ampathized and sympathised with my situation offered a great product great services and patient with my questions. Wish more competen... See more
Company replied
I came to the store today because I recieved a message from Vodafone to say my mobile data was running out and heera the manager helped me find the best deal with unlimited data and I was more then... See more
Company replied
Natalia at Bedford Vodafone is a genuine genius - if you want the best deal for your individual circumstances, she is the one to talk to. I have her about 5 things that were important to me, and she B... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bedford
Written by the company
Contact info
3 The Harpur Centre, MK40 1PS, Bedford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Karl and Andreea have been helping to cancel my account and give me a new sim card
They have been doing a great job absolutely amazing work on my account and they have been satisfied my explanation .
The customer service representative was able to contact and help with my issue and I’m happy and gladly accept they have been following my explanation during my visit on the store.

Reply from Vodafone UK - Bedford
Mossin was very helpful
Mossin was very helpful, he sorted out my query very well and even showed me what to do if it happens again.

Reply from Vodafone UK - Bedford
Excellent service in store
Excellent service in store. Que was a bit long due to short staff.
Dylan was very very helpful

Reply from Vodafone UK - Bedford
Went into Vodafone Bedford seen a…
Went into Vodafone Bedford seen a lovely person called Heera was absolutely amazing on explaining everything about the new handset and sim plan for my upgrade.Would highly recommend to go and see him as I am a senior citizen.

Reply from Vodafone UK - Bedford
Went in to upgrade my iPhone to the…
Went in to upgrade my iPhone to the latest model and Dylan was great taking me through all my options and being patient with me while I made my decision. Great customer service skills and really seemed to take an interest in my needs. Will definitely return to Dylan for any future upgrades.

Reply from Vodafone UK - Bedford
Dylan was amazing and helped me set up…
Dylan was amazing and helped me set up a new WiFi connection for my house.

Reply from Vodafone UK - Bedford
Seen Heera the sales advisor at Bedford…
Seen Heera the sales advisor at Bedford Store as my friends were served by him, I highly recommend his service and excellent customer service.Thank you so much for your help and support

Reply from Vodafone UK - Bedford
Heera the sales advisor was excellent…
Heera the sales advisor was excellent and I'll highly recommend to go and see him if you are ever visiting Bedford Store

Reply from Vodafone UK - Bedford
Walked into the branch and was…
Walked into the branch and was greeted by a lovely young man called Dylan
I was due an upgrade and was given various choices to suit my budget. Dylan Certainly knew his stuff and sorted me out a great deal.
5⭐️

Reply from Vodafone UK - Bedford
Good service from Mossin
Good service from Mossin. Friendly and knowledgeable

Reply from Vodafone UK - Bedford
Bharat in Bedford
Bharat in Bedford. He was very helpful and quick in serving us, we needed quite a few things done and they were all sorted by him in a timely manner. He explained everything thoroughly and made the whole process very smooth. Considering I was looking to move away from Vodafone. Great customer service. A well deserved 5, if I could give higher I would! Thanks Bharat 😌

Reply from Vodafone UK - Bedford
Amazing resource Mr Bharat
Amazing resource Mr. Bharat he had me hook line amd sinker. Really ampathized and sympathised with my situation offered a great product great services and patient with my questions. Wish more competent and gentle young people like him were at such institutions. Happy customer amd hopefully loyal too.

Reply from Vodafone UK - Bedford
This isn't second time here in store…
This isn't second time here in store and the service and explanations have been brilliant many thanks

Reply from Vodafone UK - Bedford
Thank you Karl from Vodafone Wellingborough
I just wanted to thank Karl from the Wellingborough store who was covering in Bedford for all his help, advice and understanding!
If only all store assistants had the same level of knowledge and customer service skills!
Well done Karl !!

Reply from Vodafone UK - Bedford
Dylan's excellent service
Dylan saw me quickly, explained everything I needed to know in detail, arranged my switch & was generally very pleasant to do business with.

Reply from Vodafone UK - Bedford
Great customer service from Dylan
Great customer service from Dylan. Very helpful and informative. Process of upgrading was quick and easy.

Reply from Vodafone UK - Bedford
Visited Bedford store
Visited Bedford store , thank you Heera for your great customer service and for understanding what I wanted and taking time to get the best deal

Reply from Vodafone UK - Bedford
Very Happy
We were served by Heera, he was informative, up front and listened to what I wanted. We were very happy with the deal he found for me. He made sure I understood every step and what was involved with the monthly payments and explained the contract in terms I could understand.

Reply from Vodafone UK - Bedford
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







