George was excellent in getting me a new phone today, he has a warm heart and is totally the right person to have on the team, thank you!
Company replied
Location
Switch location54 Newgate Street, DL14 7EQ Bishop Auckland, GB
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See what reviewers are saying
Bishop Auckland is a great store. Popped in to collect my new phone and Lois helped us transfer all of our contacts and photos. Lovely experience.
Company replied
Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... See more
Company replied
Great guy very helpful
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bishop Auckland
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
54 Newgate Street, DL14 7EQ, Bishop Auckland, United Kingdom
5.0
Excellent
297 reviews
Asks customers to review
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Reply from Vodafone UK - Bishop Auckland
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
George was excellent in getting me a…
George was excellent in getting me a new phone today, he has a warm heart and is totally the right person to have on the team, thank you!
August 30, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Alison,
Thanks for the lovely review and fantastic support for us. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George had helped us today with amazing…
George had helped us today with amazing service and fantastic deals for our new phones
August 30, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Rachael,
Thanks for the lovely review and fantastic support for George. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
An absolutely cracking lad who is…
An absolutely cracking lad who is professional and very friendly and amazing. Thank You Harley!
August 29, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Joanne,
Thanks for the lovely review and fantastic support for Harley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Harley was absolutely fantastic with…
Harley was absolutely fantastic with helping get a new phone couldnt be more happier with the support and service
August 29, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Joshua,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George helped me pick a new phone today…
George helped me pick a new phone today and got me signed into a brand new plan. Very happy with the price and the service was excellent. Well done Bishop
August 28, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Have an amazing experience with Mark
Have an amazing experience in store today with Mark as his fixed my network issues!
August 28, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Harley,
Thanks for the lovely review and fantastic support for *AGENT NAME*. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
George was great and helped me get my sim card up and running again. Great service
August 28, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great guy very helpful
August 28, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Seb,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bishop Auckland is a great store
Bishop Auckland is a great store. Popped in to collect my new phone and Lois helped us transfer all of our contacts and photos. Lovely experience.
August 27, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi Carol, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Jack was fantastic and he helped with…
Jack was fantastic and he helped with everything with transferring my data.
August 25, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Philip,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Brilliant customer service
Jack and Louis made the experience very easy. Went in with a rough idea of what I wanted they managed to tailor a device and plan to my needs.
August 16, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Luke,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great experience! Thanks so much
Lois was fantastic in helping me set up with an upgrade. Very helpful in explaining everything to me.
Service from everyone was amazing!
Thank you!
August 16, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
Thanks for the lovely review and fantastic support for Lois.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
George was amazing in store today
August 9, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Ken,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really good customer service
Really good customer service - really helpful and sorted everything I needed.
August 8, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Michael,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Feel very welcome made everything…
Feel very welcome made everything understanding and very easy to talk to and great service by jack
August 4, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George helped me order my broadband for…
George helped me order my broadband for a great price
August 2, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was so helpful in getting me a…
George was so helpful in getting me a new phone, his customer service is so warming.
July 27, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was very helpful and resolved…
George was very helpful and resolved the issue immediately in a very professional manner
July 27, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey JoAnne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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