Vodafone UK - Blackpool Reviews 

305
•
TrustScore 5 out of 5

4.9

Unit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB

•

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Rated 5 out of 5 stars

I went into Vodaphone in Blackpool in desperation to sort my emails out . Matthew welcomed me and sorted my problem in 2 minutes--- he explained what he did and how i could correct things if it ever h... See more

Company replied

Rated 5 out of 5 stars

Everyone was really helpful and managed to sort out my new phone. I would highly recommend going to Vodafone in Blackpool. Ask for Nikki — she was fantastic and really helpful!

Company replied

Rated 5 out of 5 stars

I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Blackpool

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

305 reviews

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4.9

All reviews

(305)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brenda J

I went into Vodaphone in Blackpool in desperation to sort my emails out . Matthew welcomed me and sorted my problem in 2 minutes--- he explained what he did and how i could correct things if it ever happened again. He was very polite, quick and efficient . Thank you.

September 27, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Brenda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everyone was really helpful and managed…

Everyone was really helpful and managed to sort out my new phone. I would highly recommend going to Vodafone in Blackpool. Ask for Nikki — she was fantastic and really helpful!

September 22, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Connor,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was fantastic and very helpful…

Matthew was fantastic and very helpful , best service i ever recieved.

September 22, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Philip,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gillian was lovely and super helpful

Gillian was lovely and super helpful

September 16, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Emma,

Thanks for the lovely review and fantastic support for Gillian. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service , highly recommend matthew.

September 14, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam saved my life

Adam saved my life -

My phone wouldnt charge had 30% battery he managed to transfer everything to my new one in time before it died!

September 11, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Suzanne,

Thanks for the lovely review and the fantastic support you’ve shown for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew got me an excellent deal and…

Matthew got me an excellent deal and helpful me set up my new phone . 5 star service

August 25, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service as always from Nikki…

Fantastic service as always from Nikki and the team, I miss that tall lad though, he was brilliant x

August 23, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy Vodafone Customer

I went to the Blackpool Vodafone branch to enquire about changing over to Sim only plan from Pay As You Go. Spoke with a very pleasant and knowledgeable member of staff who talked me through the procedure. Everything has been transferred over smoothly. I am very happy to have done this as it will save having to keep topping up. Thank you very much for all your help.

August 15, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Happy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was amazing

Martin was amazing! Great customer service! Highly recommend it!!!!

August 14, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always come in here and adam and the…

Always come in here and adam and the staff are always so helpful setting up my new phone

August 5, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Stephen,

Thanks for the lovely review and fantastic support for Adam

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gillian was very helpful.

Gillian was very helpful in eliminating an annoying malicious pop up, she also helped me change to a better plan that included free roaming in Europe.

July 30, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mathew was really helpful and pleasant …

Mathew was really helpful and pleasant he helped with all 3 of our phones and really patient with us weve always been a Vodafone customer wouldn't go anywhere else.

July 28, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Christine,

Thanks for the lovely review and fantastic support for Mathew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marcin has been extremely helpful as…

Marcin has been extremely helpful as always!
Never fails to be outstanding in his customer service! Thank you very much my polish hero ❤️

July 23, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Alfredo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer Service was first class .

Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her next phone from the Blackpool Branch.. Thankyou for your patience and knowledge Gillian

July 9, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam got me an amazing deal on a new…

Adam got me an amazing deal on a new Google pixel helped me get all my stuff over in no time at all

July 8, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Janel,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent friendly service from…

Excellent friendly service from Matthew. Patient and informative

July 7, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey John,

Thanks for the lovely review and fantastic support for Matthew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service today ,was great ,

Customer service today ,was great ,
Very considerate and helpful in upgrading our phones, switched to Vodafone internet. Thank you Gillian .

July 6, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Personable experience

Personable experience. Gets everything sorted in the minimum amount of time with no fuss. Gillian finds me the best deal without even having to ask. Always feel confident I have got the product right for me.

June 22, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Nick,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff very helpful

Lovely staff very helpful

June 17, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Linda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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