Vodafone UK - Bognor Reviews 

136
•
TrustScore 5 out of 5

4.9

41 London Road, PO21 1PQ BOGNOR REGIS, GB

•

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Rated 5 out of 5 stars

Bognor store Mick & Juliette were both amazing, and extremely helpful. They were both a pleasure to deal with. Helped me out with my questions/ queries. Would highly recommend these two repre... See more

Company replied

Rated 5 out of 5 stars

Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems... See more

Company replied

Rated 5 out of 5 stars

James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and... See more

Company replied

Rated 4 out of 5 stars

We had a lot of questions which we wanted asking, the team Ellie, who served us and is training was very officiant and if unsure of an answer would ask Brad, James for advise who gave us the answer... See more

Company replied


Company details


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  • 41 London Road, PO21 1PQ, BOGNOR REGIS, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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4.9

All reviews

(136)

42,728 reviews in the last 12 months

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Rated 5 out of 5 stars

Oszkar was Very helpful and…

Oszkar was Very helpful and friendly,quick and did not rush us.

September 13, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Tony,

Thanks for the lovely review and fantastic support for Oszkar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Oszkar was a very knowledged person to…

Oszkar was a very knowledged person to deal with my issues.
Thank you for all your help
Regards Linda.

September 13, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Linda

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bognor store

Bognor store

Mick & Juliette were both amazing, and extremely helpful.
They were both a pleasure to deal with.
Helped me out with my questions/ queries. Would highly recommend these two representatives.

Many thanks.

September 11, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Rich,

Thanks for the lovely review and fantastic support for Mick & Juliette.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was very happy at the voderphone…

I was very happy at the voderphone shopi went to. the service was great & sam was very helpful & friendly also very knowledgeable

July 31, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

July 31, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Sophie ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Absolutely amazing staff

Absolutely amazing staff! Helped us heaps.

July 30, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible Customer Service

Wow, it's incredible to have such good customer service these days. The team at Vodafone in Bognor went above and beyond to help me with a technical issue that's been causing serious business problems for over a year (something entirely our fault and in no way their responsibility). Massively grateful, thank you Juliette and the whole team.

July 30, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Regan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Summer in your Bognor Regis branch was…

Summer in your Bognor Regis branch was amazing, very friendly and professional. She explained the contract in detail. Very happy

July 27, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Oszkar brilliant service he is always…

Oszkar brilliant service he is always helpful thank you so much from jean x

July 16, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent support especially as my…

Excellent support especially as my father has dementia- well done team

July 10, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Jess,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a truly excellent service from…

I had a truly excellent service from James this morning

June 29, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Iain,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely amazing service.

Absolutely amazing service.
Misplaced my sim and came in for a sim replacement. Julienne was amazing sorted everything very fast and efficiently.

June 22, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Graham,

Thanks for the lovely review and fantastic support for Julienne.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam and Ozskar were outstanding with…

Sam and Ozskar were outstanding with there customer service and helped me with my phone issue effectively and efficiently outstanding service

June 13, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hi Neil , thank you so much for your wonderful review and the amazing support you’ve shown for Sam and Ozskar, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

James in the Bognor store

James in the Bognor store, has taken the time today to get my mobile back up and running, and connected to a new sim. This is after I have spent countless hours on the phone to the complaints team and visiting Worthing branch this morning first and being sent to Bognor. James is the only one who has listed to everything that has happened and managed to get my phone working within 10 minutes of being served. Vodafone you need more James’ and you need to look at and listen too the calls to your customers complaints team as they are failing massively!!!

June 6, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Tori,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good staff

Really good staff, good deals

June 4, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service and customer care.

Brilliant service and customer care.

June 1, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Oli,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Juliette Gander was so polite and…

Juliette Gander was so polite and helpful. Thankyou so much

May 17, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Hannah,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Briliant work Oszkar & juliette

May 11, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Daphne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very helpful

James was very helpful, and provided a great surface

May 2, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Juliette set me up with a new phone and…

Juliette set me up with a new phone and wqs great company and oszkar was great too

April 30, 2026
Unprompted review
Vodafone UK - Bognor logo

Reply from Vodafone UK - Bognor

Hey Tom,

Thanks for the lovely review and fantastic support for Juliette.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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