I like going into the store instead of doing it all online . You cant beat the personal touch . We were served by Hasan , who explained everything clearly answered my questions plus a few i didnt kno... See more
Company replied
Location
Switch location3 Strait Bargate, PE21 6EE Boston, GB
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See what reviewers are saying
Had an amazing service from Vodafone Boston by Jay (Manager). I went in with an issue with my handset, Jay not only helped me resolve the issue with my handset but also passed me to her colleague Hasa... See more
Company replied
I came to the Boston store today explaining our current phone situation, my phone was faulty, my husbands contract was coming to an end and my daughter needed something reliable. The lady who helpe... See more
Company replied
Ivana was amazing with me helping me with my new phone- I wasn’t even coming in to get a new phone, just to fix an issue with it, but she talked me through my options and I decided to upgrade! She was... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Boston
Written by the company
Contact info
3 Strait Bargate, PE21 6EE, Boston, United Kingdom
4.9
Excellent
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Millie and jay were a dream
Millie and jay were a dream, they were very friendly and helpful.
September 21, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I like going into the store instead of…on line
I like going into the store instead of doing it all online . You cant beat the personal touch . We were served by Hasan , who explained everything clearly answered my questions plus a few i didnt know about , like battery refreshing .Not sure i would have gotten any of this if i had done it online
September 16, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Hasan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for helping me
Thank you for helping me with my new phone and transferring everything across! I couldn't of done it without you Ben.
September 6, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Rita,
Thanks for the lovely review and fantastic support for Ben. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hassan has been brilliant
Hassan has been brilliant, very patient and helpful. I recommend him and Vodafone. Excellent.
September 4, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Tracey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brillian
Very clear in. Explaining and helpful. Couldn't ask for better.
September 1, 2026
Unprompted review
Reply from Vodafone UK - Boston
"Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Wow great service
Wow great service. Ben is a real asset to your team not only did I get a great deal he also gave me a step by step guide on how to transfer everything. It was so simple with his help. Couldn’t thank you enough!
August 26, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Louise,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to store today and Ben helped me…
Went to store today and Ben helped me move to a contract sim I now get way more data as I did on pay as you go and for a cheaper price too! Thank you Ben.
August 31, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Josh,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone customer service
Excellent service - understood and listened to what I needed. Thank you
August 30, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Vicki,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Millie at Vodafone boston
Millie was excellent from start to finish. Shes a real asset to your company..
Great experience
August 30, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Jill,
Thanks for the lovely review and fantastic support for Millie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ben was a fanstastic help
Ben was a fanstastic help! He helped me move to a smart phone for the first time and made it really simple. Cant thank you enough!
August 23, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Paul,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Very knowledgeable and great customer service.
August 11, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jay was so helpful
Jay was so helpful! One of the best customer service experiences we’ve had. Thank you from America!
August 5, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Jay, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Reply from Vodafone UK - Boston
Hey Mike,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Millie
Millie was first class in working out how to help me reduce my bill. Friendly, knowledgeable and very competent! Thank you so much! Aprille Hall
August 3, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Aprille,
Thanks for the lovely review and fantastic support for Millie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lovely store with amazing staff
Went in for a battery refresh left with a new phone the service was amazing provided by Hasan!
July 30, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Uhibb,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had an amazing service from Vodafone…
Had an amazing service from Vodafone Boston by Jay (Manager). I went in with an issue with my handset, Jay not only helped me resolve the issue with my handset but also passed me to her colleague Hasan who was brilliant, he checked my account and reduced my bill. I would recommend Vodafone Boston!
July 29, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Nadia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ivana sorted all of the things put…
Ivana sorted all of the things put before her in a very professional and caring manner
Made the visit well worth while
Many thanks
July 11, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ivana was amazing with me helping me…
Ivana was amazing with me helping me with my new phone- I wasn’t even coming in to get a new phone, just to fix an issue with it, but she talked me through my options and I decided to upgrade! She was super helpful and great at explaining and I am super happy, thank you so much!!🥰 xx -Hannah
June 13, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Hannah,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into the Vodafone store in Boston…
Went into the Vodafone store in Boston on Saturday looking for a galaxy watch. Well what can i say. Ivana the lovely lady in store not only sorted out new watches for my wife and i. We came away with new contracts and home broadband plus i need to mention the other lovely lady Jay. She is very knowledgeable and helped out with my other devices. Both are outstanding and great assets to Vodafone
June 6, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Andie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
My husband and I visited the Boston store
My husband and I visited the Boston Vodafone store to look at dmart watches, but thanks to the outstanding help from Ivana, we left with having ordered our watches, secured new and cheaper SIM contracts, and arranged home broadband aswell.
Ivana was knowledgeable, friendly, and took the time to explain all the options available to us without any pressure. Jay also assisted during the process, and together they made the whole experience smooth, hassle free, and incredibly efficient.
Excellent customer service from start to finish. Thank you both for making what could have been a complicated process so easy and straightforward. We would highly recommend this store and it's fantastic team.
June 6, 2026
Unprompted review
Reply from Vodafone UK - Boston
Hey Barbara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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