I was looking to upgrade my phone today being my birthday. A young gentleman Darsh found me the best price plan and shiny new IPhone AirZ What a great guy with lots of patience and knowledge includ... See more
Location
Switch locationUnit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB
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See what reviewers are saying
The staff has been absolutely amazing. So supportive, patient, funny and welcoming. They fixed an issue within good time and they both Syed and Anna been so lovely. This is my first experience with Vo... See more
Company replied
Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... See more
Company replied
This is an amazing experience Everyone was very kind and nice and respectful, they all helped us while also being friendly and helpful
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brent Cross
Written by the company
Contact info
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, United Kingdom
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Good customer service
Good customer service, very welcoming because as soon as I entered the store I was greeted by a member of staff who allocated me to a customer service assistant. I received a good service and explained to me different options of the contract phone that I wanted. He was clear communication and I clearly understood. Very pleased

Reply from Vodafone UK - Brent Cross
The service I received from the Dinath…
The service I received from the Dinath at Brent Cross was exceptional. Their friendliness and politeness stood out, creating a welcoming atmosphere. The staff was not only courteous but also highly informative, guiding me and my friends to a fantastic deal that met our needs perfectly. A top-notch experience that left us thoroughly satisfied.

Reply from Vodafone UK - Brent Cross
I like the way executive explained us…
I like the way executive explained us everything clearly and politely

Reply from Vodafone UK - Brent Cross
GREAT EXPERIENCE
I had an excellent experience with Vodafone staff at Brent Cross. They were exceptionally friendly, polite, and highly informative. The team went above and beyond to find a great deal for both me and my friends. Their outstanding service made the visit truly enjoyable.

Reply from Vodafone UK - Brent Cross

Reply from Vodafone UK - Brent Cross
Jeyashanth and Sabi amazing guys
Came into The store tô do an upgrade. Thank You jeyashanth and Sabi for giving me a great bundle.

Reply from Vodafone UK - Brent Cross
Anna
Anna, the tech expert, was so very accommodating and very friendly. She made our transaction a hassle free one. She deserves a promotion.

Reply from Vodafone UK - Brent Cross

Reply from Vodafone UK - Brent Cross
I been a customer since 2001 thank you Sabi
I been a customer since 2001, never got a special service from Vodafone but for the first time Sabi has been absolutely amazing and went more to help me. Thank you Sabi for reducing my bill and give me a better and convenient plan

Reply from Vodafone UK - Brent Cross
Everyone Go see Sabi in Brent cross
Been a Vodafone Customer for now more than 5 years, first time after i got my new contract back to the store, but been to other stores before for issues. Sabi just got my eyes on Iphone 14 pro and also his service has been honest and focused where other stores always talking to other colleagues and always on phone but Sabi from start to end had a really great conversation and thank you for his service! Amazing guy at Brent Cross

Reply from Vodafone UK - Brent Cross
Amazing staff, thanks Sabi
Amazing staff, came to enquire about the new 15 pro, Thanks to Sabi for beating the price with all networks and also bundling me with a new phone and home broadband, EE has been a pain in the back but thanks to Sabi for moving me and my family over to Vodafone! Thank you Sabi

Reply from Vodafone UK - Brent Cross
Everyone See Sabi
Been a customer with Vodafone for a while now, met this fella in store called Sabi, amazing lad. His bundled a nice price gave me the option to Upgrade and also get me another New Sim plan where I can roam around. Thank you Sabi. Recommend him at Brent Cross

Reply from Vodafone UK - Brent Cross
I’ve been served by Anna Syed at…
I’ve been served by Anna Syed at Vodafone Brent Cross and they where an absolute star .
Thanks guys

Reply from Vodafone UK - Brent Cross
Sabi in Brent Cross
Came in for a replacement sim met by gentleman called Sabi helped me with my query and I’ve left the store with a new contract with additional services. Couldn’t have asked for a better sales assistant.

Reply from Vodafone UK - Brent Cross
Sabi in Brent cross
I came into Vodafone in Brent cross, Sabi has Genuinely helped me pay my bills on time and also offered me great price which I have referred my family member and they are happy with the price and his service, Thank you Sabi

Reply from Vodafone UK - Brent Cross
Massive Thank you to Sabi for beating…
Massive Thank you to Sabi for beating all providers price and hooking me up with Vodafone, amazing Service Thank you

Reply from Vodafone UK - Brent Cross
Sabi has been super helpful throughout…
Sabi has been super helpful throughout our store experience

Reply from Vodafone UK - Brent Cross
Amazing customer service 👏🏻👏🏻

Reply from Vodafone UK - Brent Cross
Syed the store manager gave me a…
Syed the store manager gave me a fantastic deal. Your an asset to the company!!!

Reply from Vodafone UK - Brent Cross
Thanks Sabi
Came to get help with my insurance, the agent name Sabi he got me cleared my bills. Got me upgraded to a cheaper sim plan for both my numbers and gave me the max plan. Thank you Sabi, for helping with my insurance and my bill

Reply from Vodafone UK - Brent Cross
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