Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... See more
Company replied
Location
Switch locationUnit 16, Churchill Square, BN1 2TB Brighton, GB
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Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
Company replied
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... See more
Company replied
Great service today from Klara with occasional input from a very supportive and welcoming wider team. Some of the centralised Vodafone online system were slow, through no fault of the store team, but... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brighton
Written by the company
Contact info
Unit 16, Churchill Square, BN1 2TB, Brighton, United Kingdom
4.8
Excellent
183 reviews
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Nikolett was wonderful and helped me…
Nikolett was wonderful and helped me set up my new phone and got me a great deal. 10/10 service and would highly recommend.
February 4, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Agnes,
Thanks for the lovely review and fantastic support for Nikolett.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was really great
Paul was really great, greeted us at the door. He offered 2 phones to us with both deals and advised us about the 2 phones I was thinking about to allow us to make an informed decision. Great experience
February 3, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Toko
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The staff did her utmost
The staff did her utmost, spent lots of time and patient to help me sort out my messaging problems.
January 29, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Ding,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great Service in Brighton
Really, helpful, quick and friendly service from Alisa in the Brighton Churchill Sq shop 👍🏼
January 25, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Barry,
Thanks for the lovely review and fantastic support for Alisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Trey is a total asset to the store
Trey is a total asset to the store. So kind, helpful and patient. Helped me on three seperate occasions and always welcomed me back with a smile. 10/10 service!
January 24, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Becka,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had Great experience with Isabella
I had Great experience with Isabella. Great service!
January 16, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Redouane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Isabella was excellent
Isabella was excellent
She was very understanding and gave great service
January 14, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Michael,
Thanks for the lovely review and fantastic support for Isabella.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Klara was absolutely brilliant !
Klara was absolutely brilliant !! Super helpful and really lovely
January 8, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very seamless experience
Trey was very friendly and made the whole experience very easy and simple
January 7, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Oliver,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good service
Very good service. Didn’t have to wait long and they saved my bill going up considerably.
January 6, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Janice,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Ehtesham was superb, extremely helpful with my phone upgrade.
December 28, 2025
Unprompted review
Reply from Vodafone UK - Brighton
Hey Tam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Isabella was so friendly and helpful…
Isabella was so friendly and helpful today dealt with all my questions and queries
January 3, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey there 👋
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in to the store with many…
Came in to the store with many questions and queries all were answered and dealt with couldn’t be happier with the service we received.
January 3, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nikolett helped me get a great deal in…
Nikolett helped me get a great deal in store thank you for your help
January 3, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rickky helped me set up a mobile…
Rickky helped me set up a mobile broadband as I recently moved house, was very helpful and offered avenues to save money, very happy
December 24, 2025
Unprompted review
Reply from Vodafone UK - Brighton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service - thank you Isabella.
December 22, 2025
Unprompted review
Reply from Vodafone UK - Brighton
Hey Hazel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant Service
Brilliant Service. Fast and efficient. Sarujan was great help.
December 21, 2025
Unprompted review
Reply from Vodafone UK - Brighton
Hey Adrian,
Thanks for the lovely review and fantastic support for Sarujan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service today!
Great service today from Klara with occasional input from a very supportive and welcoming wider team. Some of the centralised Vodafone online system were slow, through no fault of the store team, but even then, Klara was excellent. Great knowledge on the services and products and fantastic customer care. Would recommend visiting this store. Klara is patient, clear and very good at her job.
December 17, 2025
Unprompted review
Reply from Vodafone UK - Brighton
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Klara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Brighton
Hey Liam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sarujan and Josh were very helpful when…
Sarujan and Josh were very helpful when purchasing a new phone for my daughter.
December 13, 2025
Unprompted review
Reply from Vodafone UK - Brighton
Hey Jamie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything for Sarujan and Josh, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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