Vodafone UK - Bromsgrove Reviews 

572
TrustScore 5 out of 5

5.0

69 High Street, B61 8AQ Bromsgrove, GB


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Rated 5 out of 5 stars

Fabulous customer service from Dave at the Bromsgrove shop. Very clear and concise when explaining all my options covering SIM only, Broadband and contract prices. Will be switching my Broadband - tha... See more

Company replied

Rated 5 out of 5 stars

Helped me work out a confusing new phone and upgrade to existing plan. Dave and Cian were friendly and super knowledgeable. I would highly recommend anyone needing help with their phone to go her... See more

Company replied

Rated 5 out of 5 stars

I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more

Company replied

Rated 5 out of 5 stars

I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more

Company replied


Company details


Contact info

  • 69 High Street, B61 8AQ, Bromsgrove, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

572 reviews

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5.0

All reviews

(572)

40,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Namira served me today and it was great…

Namira served me today and it was great service, very informative

January 24, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Neilson,

Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served us today and it was…

Namira served us today and it was excellent, very helpful and supportive to get the deal we needed for our day to day busy lives. Highly recommend visiting the the Bromsgrove branch.

January 23, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian was brilliant.

Cian was brilliant.

January 22, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Nicholas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian made everything go smoothly &…

Cian made everything go smoothly & efficiently. He was a pleasure to deal with. He is very patient & understanding.

January 22, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Michelle,

Thanks for the lovely review and fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Thank you Cian for reducing my bill and sorting out my phone for me. Excellent service

January 21, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Wendy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served us today

Namira served us today - what a superstar! We came in with a rather complicated predicament & ahead couldn’t have been more helpful. She solved the problem & explained everything as she went along, in terms we understood (not tech minded). She went above & beyond, so lovely to deal with.

January 20, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey



This is fantastic to hear! We really appreciate the
feedback.​



If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2​



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Kai absolutely brilliant staff great…

Kai absolutely brilliant staff great experience here

January 17, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Karl,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served us today and I'm very…

Namira served us today and I'm very happy with my experience ..very happy and talkative and informative .

January 16, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Stephen,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and she is…

Namira served me today and she is best good service helped me understand contracts and prices
10/10

January 14, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Andy, ​

Thanks for the lovely review and fantastic support for Namira. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Very knowledgable of all products and…

Very knowledgable of all products and will happily be making the move from o2 to Vodafone for my broadband and mobile phone.

January 14, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Lucy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today she was really…

Namira served me today she was really nice and helpful she told me everything i needed to know

January 13, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian and kai was fantastic today…

Cian and kai was fantastic today sorting out our new plans 10/10 customer service would recommend

January 12, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Roland,

Thanks for the lovely review and fantastic support for Cian and Kai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served us today

Namira served us today
Amazing informative service.
Thank you

January 10, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Mark,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service as usual from Bromsgrove Vodaphone

Cian was very helpful and knowledgeable, sorted my problem and helped with a new plan

January 10, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Julie,

Thanks for the lovely review and fantastic support for Cian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira and cian served me today and the…

Namira and cian served me today and the experience was great! Thanks

January 7, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Aden,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and she has gone…

Namira served me today and she has gone out of way to help me after losing my phone and a lot of photos etc
Upgraded us with phone and tablet:)

January 6, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today

Namira served me today. Was very knowledgeable. Pleasant and gave the best advice. A real star performer.

January 5, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Malcolm,

Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian was very helpful today

Cian was very helpful today. I came in to collect my daughter’s new tablet and ended up leaving with a new phone that worked out cheaper than my sim only with another provider. Both him and the manager worked together to get me the best deal possible and even let my son eat his lunch whilst we waited. Super friendly and welcoming and would definitely recommend.

January 3, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Nicole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

NAMIRA SERVED ME TODAY

NAMIRA SERVED ME TODAY. SHE Was so helpful and friendly. It is a pleasure to come into the shop.

January 3, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Hazel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to vodafone for a new phone and…

Came in to vodafone for a new phone and sim. Cian, namira and chloe all helped me and were absolutely amazing. 10/10 customer service. Would suggest everyone to come to vodafone bromsgrove if they were looking to upgrade or get a new device!!

January 2, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Valeriu,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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