Fabulous customer service from Dave at the Bromsgrove shop. Very clear and concise when explaining all my options covering SIM only, Broadband and contract prices. Will be switching my Broadband - tha... See more
Company replied
69 High Street, B61 8AQ Bromsgrove, GB
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Fabulous customer service from Dave at the Bromsgrove shop. Very clear and concise when explaining all my options covering SIM only, Broadband and contract prices. Will be switching my Broadband - tha... See more
Company replied
Helped me work out a confusing new phone and upgrade to existing plan. Dave and Cian were friendly and super knowledgeable. I would highly recommend anyone needing help with their phone to go her... See more
Company replied
I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more
Company replied
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69 High Street, B61 8AQ, Bromsgrove, United Kingdom
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Namira served me today and it was great service, very informative

Reply from Vodafone UK - Bromsgrove
Namira served us today and it was excellent, very helpful and supportive to get the deal we needed for our day to day busy lives. Highly recommend visiting the the Bromsgrove branch.

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Cian made everything go smoothly & efficiently. He was a pleasure to deal with. He is very patient & understanding.

Reply from Vodafone UK - Bromsgrove
Very helpful staff. Thank you Cian for reducing my bill and sorting out my phone for me. Excellent service

Reply from Vodafone UK - Bromsgrove
Namira served us today - what a superstar! We came in with a rather complicated predicament & ahead couldn’t have been more helpful. She solved the problem & explained everything as she went along, in terms we understood (not tech minded). She went above & beyond, so lovely to deal with.

Reply from Vodafone UK - Bromsgrove
Kai absolutely brilliant staff great experience here

Reply from Vodafone UK - Bromsgrove
Namira served us today and I'm very happy with my experience ..very happy and talkative and informative .

Reply from Vodafone UK - Bromsgrove
Namira served me today and she is best good service helped me understand contracts and prices
10/10

Reply from Vodafone UK - Bromsgrove
Very knowledgable of all products and will happily be making the move from o2 to Vodafone for my broadband and mobile phone.

Reply from Vodafone UK - Bromsgrove
Namira served me today she was really nice and helpful she told me everything i needed to know

Reply from Vodafone UK - Bromsgrove
Cian and kai was fantastic today sorting out our new plans 10/10 customer service would recommend

Reply from Vodafone UK - Bromsgrove
Namira served us today
Amazing informative service.
Thank you

Reply from Vodafone UK - Bromsgrove
Cian was very helpful and knowledgeable, sorted my problem and helped with a new plan

Reply from Vodafone UK - Bromsgrove
Namira and cian served me today and the experience was great! Thanks

Reply from Vodafone UK - Bromsgrove
Namira served me today and she has gone out of way to help me after losing my phone and a lot of photos etc
Upgraded us with phone and tablet:)

Reply from Vodafone UK - Bromsgrove
Namira served me today. Was very knowledgeable. Pleasant and gave the best advice. A real star performer.

Reply from Vodafone UK - Bromsgrove
Cian was very helpful today. I came in to collect my daughter’s new tablet and ended up leaving with a new phone that worked out cheaper than my sim only with another provider. Both him and the manager worked together to get me the best deal possible and even let my son eat his lunch whilst we waited. Super friendly and welcoming and would definitely recommend.

Reply from Vodafone UK - Bromsgrove
NAMIRA SERVED ME TODAY. SHE Was so helpful and friendly. It is a pleasure to come into the shop.

Reply from Vodafone UK - Bromsgrove
Came in to vodafone for a new phone and sim. Cian, namira and chloe all helped me and were absolutely amazing. 10/10 customer service. Would suggest everyone to come to vodafone bromsgrove if they were looking to upgrade or get a new device!!

Reply from Vodafone UK - Bromsgrove
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