Vodafone UK - Cannock Reviews 

1,082
TrustScore 5 out of 5

5.0

4 Market Hall Street, WS11 1EB Cannock, GB


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Rated 5 out of 5 stars

I came in today to collect an phone for an online upgrade. I was Assisted by Billy who was very helpful and took the time to enquire as to my phone use and needs. He then recommended an alternative pl... See more

Rated 5 out of 5 stars

Coree and Billy were great at helping me with my phone upgrade, even when there were complications with the approval, it was still resolved same day. Amazing customer service

Company replied

Rated 5 out of 5 stars

Fantastic service from Holly and the team. Got a price in the morning and then in the afternoon received a call to say she had found a better deal. Everything was written down and explaine... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Cannock

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 4 Market Hall Street, WS11 1EB, Cannock, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,082)

40,419 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff Billy was great no…

Very helpful staff Billy was great no pressure and explained everything to m

May 28, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Tony,

Thanks for the lovely review and fantastic support for Billy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Nat was helpful with sorting my new…

Nat was helpful with sorting my new phone

May 26, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey,

Thanks for the lovely review and fantastic support for Nat

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great advice,very friendly

great advice,very friendly

May 25, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Robert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to sort a new phone and try and…

Came in to sort a new phone and try and reduce my sim price. I was able to do both and was helped by Billy. Very happy.

May 23, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Billy is the best

May 22, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey,

Thanks for the lovely review and fantastic support for Billy.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

pleased with Billy service

May 21, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Coree was superb sorted me out nice and…

Coree was superb sorted me out nice and quick. Very friendly

May 20, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Alex,

Thanks for the lovely review and fantastic support for Coree.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with service

Very happy with service

May 20, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Ernest,

Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nat sorted my phone set up when I was…

Nat sorted my phone set up when I was having issues transferring to my new phone

May 19, 2026
Unprompted review
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Reply from Vodafone UK - Cannock

Hey Lee,

Thanks for the lovely review and fantastic support for Nat.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Nat

Brilliant service from Nat! Came in to upgrade my handset and she was really helpful and knowledgable - she even managed to save me money on the bill!

May 15, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exellent service from Billy.

May 18, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was seen in perfect time and helped…

I was seen in perfect time and helped 100% with everything i needed to know , would reccomend to famiky and freinds , also staff are perfect !

May 16, 2026
Unprompted review
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Reply from Vodafone UK - Cannock

Hey Bradley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

went into vodaphone today and billy’s…

went into vodaphone today and billy’s help was phenomenal, very helpful very quick service

May 15, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Tayla,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb service

We visited the Cannock store regarding switching to Full fibre broadband. The switch was surprisingly effortless and we more than halved our existing bill and gained twice the speed. We were served by Coree who was pleasant and polite, knowledgeable and engaging. Everything was explained fully and he is fantastic ambassador for the brand and an asset to the company. He was assisted by a new recruit Hollie and she was also pleasant, polite and engaging. It was much appreciated that there was no hard sell just good old fashioned service and we left very satisfied and delighted with the outcome.

May 14, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey John,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Billy & Holie are really an assist to Vodafone. Both very helpful and understanding with we older people.

May 14, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from billy

May 14, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey David,

Thanks for the lovely review and fantastic support for Billy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Billy was more than helpful solving a…

Billy was more than helpful solving a very difficult situation

May 13, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Anne,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to go onto essentials broadband…

Came in to go onto essentials broadband but cannot contact that team. Nat was really friendly and helpful to explain that I can have broadband only £3 dearer than the essentials package plus she did a deal with a new sim for the same amount as giff gaff which I am really grateful for you. Nat has explained everything clearly to us and written everything down for us

May 12, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey there,

Thanks for the lovely review and fantastic support for Nat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was faultless

Service was faultless

May 11, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Janet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Correct was very helpful and sorted…

Correct was very helpful and sorted everything for me, very professional service
Thank you

May 11, 2026
Unprompted review
Vodafone UK - Cannock logo

Reply from Vodafone UK - Cannock

Hey Jan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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