I would recommend anyone who wishes to buy a new smart phone or who needs advise for their existing phone to us Vodaphone in Dorking High Street. I was served by Worachoti who had endless patience wit... See more
Company replied
Location
Switch locationSt Martins Walk , 137 High Street, RH4 1AQ Dorking, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Junior was extremely helpful and polite in the Dorking office. He tried his best with what Vodafone was offering, matching others except Vodafone did not offer a 256gb storage Samsung S26FE. A deal wa... See more
Company replied
Every time I visit the staff are remarkable. Nothing is too much trouble and they always go out of their way to give a fantastic service. Thanks especially to Justin and Worachoti!
Company replied
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dorking
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
St Martins Walk , 137 High Street, RH4 1AQ, Dorking, United Kingdom
4.9
Excellent
174 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Eric was excellent
Eric was excellent. He resolved the issue courteously and within minutes. First class.
September 17, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Elizabeth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Junior was extremely helpful and polite…
Junior was extremely helpful and polite in the Dorking office. He tried his best with what Vodafone was offering, matching others except Vodafone did not offer a 256gb storage Samsung S26FE. A deal was made.
September 15, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Every time I visit the staff are…
Every time I visit the staff are remarkable. Nothing is too much trouble and they always go out of their way to give a fantastic service. Thanks especially to Justin and Worachoti!
September 11, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I would recommend anyone who wishes to…
I would recommend anyone who wishes to buy a new smart phone or who needs advise for their existing phone to us Vodaphone in Dorking High Street. I was served by Worachoti who had endless patience with a very untechnical 80 year old! He explained everything very clearly in language l could understand. He also gave me a very good deal and there was no hint of him trying to talk me into something so his Shop could make more money. Thank you Worachoti for aĺ your help
September 8, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hi James. This is wonderful to hear! We truly appreciate your kind words and the fantastic feedback about the service you received.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Justin made upgrading my phone and…
Justin made upgrading my phone and renewing my broadband super easy
August 23, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Simon,
Thanks for the lovely review and fantastic support for Justin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great customer service
The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiting here for help and good customer service
August 15, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey there,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service was good thanks amin
August 13, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had issues with getting my sim swapped…
Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience. He actually went above and beyond - thank you Junior!
August 11, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Delia,
Thanks for the lovely review and fantastic support for Junior.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eric was extremely helpful and polite
Eric was extremely helpful and polite, and got me a great deal.
August 10, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Sally,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dorking
Hey Karin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dorking
Hey Soyful,
Thanks for the lovely review and fantastic support for Amin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service from Eric and Wayne and the team at Vodafone Dorking. Would recommend.
July 7, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Eva,
Thanks for the lovely review and fantastic support for Eric and Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from a really great…
Fantastic service from a really great team. Pantakan and his manager couldn’t have been more helpful while providing me with a new iPhone and contract.
July 3, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eric and his Co were extremely helpful…
Eric and his Co were extremely helpful and sorted out my problem.
June 10, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Sharon,
Thanks for the lovely review and fantastic support for Eric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dorking
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Eric is an asset to your team
Eric is an asset to your team. He handled all my queries professionally and speedily.
May 21, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I cannot fault Justin's kind
I cannot fault Justin's kind, efficient explanation of Vodafones plans. I much appreciated his patience and clarity correcting all the plans's details and would heartily recommend his helpful advice.
April 14, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Fraser,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eric was great and explained everything…
Eric was great and explained everything well, so even an technophobe like me could understand. Thank you
April 13, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Lesley
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Both Meghana and Junior provided my…
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as this isn't the first time he has helped me! Thank-you Vodafone Dorking.
April 7, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Liora,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Meghana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Junior have been a great help
Junior have been a great help, thank you so much
March 24, 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Susan,
Thanks for the lovely review and fantastic support for Junior.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.