Vodafone UK - East Grinstead Reviews 

226
•
TrustScore 5 out of 5

4.9

14 London Road, RH19 1AE East Grinstead, GB

•

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Rated 5 out of 5 stars

Had problems with virus on my phone,went into Vodafone east Grinstead where matrhew helped me get it sorted and all working fine.thanks Vodafone

Company replied

Rated 5 out of 5 stars

I went into the Vodafone East Grinstead store with a problem with my phone signal kept dropping around my area. I was assisted by Calum. He listened to my problems and helped me resolve my issues by f... See more

Company replied

Rated 5 out of 5 stars

I am just visiting the uk and was looking for an esim for a few days. The two gentlemen at this location were extremely helpful even though they couldn’t offer me any of their services. They allowed m... See more

Company replied

Rated 5 out of 5 stars

I've found my visit to East Grinstead Vodafone store today an found andy an dan extremely helpful in every aspect I inquired about, very quick an easy I sincerely hope you guys can forward my appreci... See more

Company replied


Company details


Contact info

  • 14 London Road, RH19 1AE, East Grinstead, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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4.9

All reviews

(226)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Matt helped me connect my mifi as it…

Matt helped me connect my mifi as it broke thanks Matt and Vodafone

September 5, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Linda,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect help from Ollie and the lads in…

Perfect help from Ollie and the lads in the Vodafone shop,
Thank You Guys!

September 1, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

"Hey Nike,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Went into east grinstead where matt…

Went into east grinstead where matt helped me get a new sim offer. Thanks matt and vodafone

September 1, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Jean,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had problems with virus on my…

Had problems with virus on my phone,went into Vodafone east Grinstead where matrhew helped me get it sorted and all working fine.thanks Vodafone

September 1, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Michael,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt help me get back up and running as…

Matt help me get back up and running as no signal thanks vodafone and east grinstead

September 1, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Sue,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am always so happy to come into this…

I am always so happy to come into this shop because the people in here are always so helpful and understanding for this old lady of 81 years old !!

August 10, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

East Grinstead was super helpful!

I went into the Vodafone East Grinstead store with a problem with my phone signal kept dropping around my area. I was assisted by Calum. He listened to my problems and helped me resolve my issues by fixing a few settings for me. He was very pleasant and his customer service was brilliant. Highly recommend his service to anyone that goes into this store. Thank you so much for your help. It’s been amazing since.

August 8, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Neal,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone east grinstead Matt got me a…

Vodafone east grinstead Matt got me a new SIM only and new device, thank you Matt and thanks Vodafone always great service

August 8, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Peter,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to Vodafone and saw Calum and…

Went in to Vodafone and saw Calum and got me new phone a better deal thank you Vodafone and Calum,. Store is lucky to have Matt and callum

August 8, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Michelle,

Thanks for the lovely review and fantastic support for Calum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was absolutely amazing calum…

Service was absolutely amazing calum and erwin were very helpful at east grinstead branch.

July 23, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hi Nigel, thank you so much for your wonderful review and the amazing support you’ve shown for Erwin, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Staff was very helpful and managed to…

Staff was very helpful and managed to sort it out.

July 9, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Vita,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Oliver helped me with my emails

Oliver helped me with my emails, Thank You!

July 7, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Simone,

Thanks for the lovely review and fantastic support for Oliver.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Oliver

Oliver, really great and helped me out so quickly with a scam issue.
Thanks so much, thankfully not a other sleepness night!!

July 7, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Walkden,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dropped my phone and went into Vodafone…

Dropped my phone and went into Vodafone east grinstead where they got me new phone and moved my data over, thank you vodafone

July 6, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Angela,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Every thing was well explained

Every thing was well explained

July 6, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got virus on mobile so went into …

Got virus on mobile so went into Vodafone and got it sorted

July 6, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Norman,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had problems with my phone and went…

Had problems with my phone and went into east grinstead where Calum helped me and got me a new phone and helped to get my info over too, thank you vodafone

June 18, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Berny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into Vodafone East Grinstead where…

Went into Vodafone East Grinstead where a gentleman called Matt helped me to get a new phone and new package and more storage on the new device and also helped me to get my information moved over too, thank you for everything and as always great service as usual

June 12, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Janet,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had problems with phone but matt helped…

Had problems with phone but matt helped me resolve it

June 9, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Derek,

Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a fantastic shop and staff.

What a fantastic shop and staff.
Very helpful and very experienced and knowledeable with all makes of phones.
Esst Grinstead is very lucky to have this store.

June 6, 2026
Unprompted review
Vodafone UK - East Grinstead logo

Reply from Vodafone UK - East Grinstead

Hey Robert,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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