I spoke to Callum who was really helpful and explained how I could renew my contract to a better deal. He was very cheerful and kind. I've been with Vodafone for many years and they've always loo... See more
Company replied
Location
Switch location134 High Street, IV30 1BW Elgin, GB
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See what reviewers are saying
Was served by Callum who was very helpful in getting my sim sorted. Callum made us feel welcomed and was very friendly in approach.
Company replied
Had a problem with my phone spoke to Callum in the shop who was very pleasant and knowledgeable had it fixed in no time, great service.
Company replied
The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Elgin
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
134 High Street, IV30 1BW, Elgin, United Kingdom
4.9
Excellent
91 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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It was a quick and easy experience to…
It was a quick and easy experience to get a new contract, and staff were friendly.
December 6, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Harris,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Always have a fantastic experience when…
Always have a fantastic experience when we visit our local Elgin branch. Really lovely staff who are always ready to help.
September 9, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Marty,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience in elgin store…
Great experience in elgin store upgrading and adding a new phone for the wife
September 9, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi Ronald,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing and helpful staff at Elgin
September 8, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Moe,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful thanks
September 7, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Rachel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service today
September 6, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Thanks for the fab feedback!
Vodafone Social Media Team
Very Helpful service at getting my WiFi…
Very Helpful service at getting my WiFi hotspot some data at Vodafone Elgin, Conner helped log me into my Chrome book as well
September 6, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi, Stephen. It's lovely to hear you had such positive experience with Conner. This is absolutely what we aim for! Thanks for leaving us a review, Vodafone Social Media Team
Staff made my call problem free
Staff made my call problem free. Thanks.
September 6, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Thanks for the positive feedback, John!
Vodafone Social Media Team
Very good and helpful
August 26, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Colin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent team
August 26, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Daniel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good experience very helpful,got…
Very good experience very helpful,got what I wanted, thank you Agnieszka.
August 25, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi Richard. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service in Elgin store
August 25, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi Kenny. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful!
August 15, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hi Prue,
Thanks for taking your time to share the experience. I'm glad you found the store helpful.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
The process was very simple and…
The process was very simple and straightforward. Agnieszka was very helpful and and son and I were both helped with our phones in a short time.
July 29, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Laura,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent !!
July 26, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Johnny,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Positive experience in store today…
Positive experience in store today explaining my bill to me.
July 26, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Gary,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Elgin
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Honest and trustworthy
Honest and trustworthy, friendly and excellent service
July 22, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey John,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I went in to get a new SIM card for a…
I went in to get a new SIM card for a new Nokia 3310 I bought a few years back.I spoke to Conner who was very helpful and polite and fixed things up for me in no time at all.
June 27, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Brendan,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Prepaid card doesn't work
I'm visiting the uk and my friend bought me a 20 GBP vodafone pay as you go sim. 24 hrs later after inserting it in my phone, I still have nothing, no data, calls or sms. There is no way to contact the company for assistance that I can find. When I followed the online garbage they post, it tells me I need to top up to activate it, but when I try to do that (not sure why since it is already topped up with 20GBP), it tells me i need to register and they will send me a SMS.... Which I can't receive...
June 25, 2023
Unprompted review
Reply from Vodafone UK - Elgin
Hey Paul, thanks for leaving your review. Apologies for the trouble you've had with getting your services to work. So that we can help you with this, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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