A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... See more
Company replied
8 High Street, DY10 2DQ Kidderminster, GB
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A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... See more
Company replied
All good chloe sorted the problem out with phone what a great experience in the shop i have had ... would strongly recommend popping in if you have any problems
Company replied
Ismail was helpful and setup my device and explained everything to me very clearly great service from him.
Company replied
I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... See more
Company replied
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8 High Street, DY10 2DQ, Kidderminster, United Kingdom
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My data was not working but marlon fixed it.

Reply from Vodafone UK - Kidderminster
Marlon was great very helpful and great service 🫶

Reply from Vodafone UK - Kidderminster
Ismail was helpful and setup my device and explained everything to me very clearly great service from him.

Reply from Vodafone UK - Kidderminster
Ismail was very helpful and fixed my phone with ease. Would definitely recommend

Reply from Vodafone UK - Kidderminster
Chloe is an absolute star so helpful, informative and friendly, outstanding service

Reply from Vodafone UK - Kidderminster
Marlon in Kidderminster store has been extremely helpful and patient. He is knowledgeable and explains what he is doing.

Reply from Vodafone UK - Kidderminster
Ismail excellent service had a issue with my phone sorted it out

Reply from Vodafone UK - Kidderminster
Happy with Zee he cleared all my phone issues

Reply from Vodafone UK - Kidderminster

Reply from Vodafone UK - Kidderminster
Ismail helped me sort out a issue with my device great service.

Reply from Vodafone UK - Kidderminster

Reply from Vodafone UK - Kidderminster
All good chloe sorted the problem out with phone what a great experience in the shop i have had ... would strongly recommend popping in if you have any problems

Reply from Vodafone UK - Kidderminster
A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also went to lengths to find me the best deal financially. I have been a Vodafone customer for many years and due to this kind of service, I shall remain a customer for the foreseeable further.

Reply from Vodafone UK - Kidderminster
Zee- fantastic customer service today, very helpful with different options available. Highly recommended, thank you

Reply from Vodafone UK - Kidderminster
Fantastic service at Vodafone, and a big shout out to Zee who sorted all of our problems, Fantastic team at kidderminster store.

Reply from Vodafone UK - Kidderminster
Zee helped me fix the sound on my phone

Reply from Vodafone UK - Kidderminster
My Sim data was not working, I don't know what Marlon did but he got it working, very happy now, thanks.

Reply from Vodafone UK - Kidderminster
Ismail helped me get into my Vodafone app

Reply from Vodafone UK - Kidderminster
Ismail helped me get me a new device brilliant service from him

Reply from Vodafone UK - Kidderminster
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