We were looked after by Aysha. Looking for a phone upgrade. Aysha went above and beyond to find me the right deal. Really impressed by her knowledge and general can do attitude. Great service.
Company replied
8-9 Commercial Street, LS1 6AL Leeds, GB
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We were looked after by Aysha. Looking for a phone upgrade. Aysha went above and beyond to find me the right deal. Really impressed by her knowledge and general can do attitude. Great service.
Company replied
Absolutely brilliant staff. For a start, I have ordered a wrong phone, within few minutes after realisation, the girl that was serving me, changed my phone to correct one, found me better plan, and... See more
Company replied
Leo has been 110% helpful in successfully meeting my son's needs and gone above and beyond in transferring all much loved data onto his new phone, which he worried about losing all his memories and co... See more
Company replied
Excellent service from start to finish. Aysha is so friendly, knowledgeable, and helped me choose the right phone without any pressure. The purchasing process was quick and smooth, and I'm very happy... See more
Company replied
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8-9 Commercial Street, LS1 6AL, Leeds, United Kingdom
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Ayala was fantastic and friendly in helping me get my new phone arranged!

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Liv was incredible, very helpful and nice. Got a new iphone 18 pro upgrade which she sorted completely. Thanks!

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Liv has been totally fantastic. She explained every stage, helped us compare prices. Lovely manner and great sense of humour. She is a total life saver. Andy

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Liv was super helpful and friendly. Made our experience amazing and super simple. Thank you!

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Aysha did a very good job and helped us out a lot

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Liv was great help and talked me through the process really nice experience

Reply from Vodafone UK - Leeds 8-9 Commercial Street
I had a really positive experience at Vodafone Leeds and would like to give special thanks to Luke, the Retail Advisor, for his excellent customer service.
Luke was extremely helpful, friendly and professional. He took the time to understand my needs and was able to help me reduce my monthly Vodafone payment, which was very impressive and greatly appreciated.
It’s refreshing to receive such helpful and personalised service. Luke is a credit to the Vodafone team, and I would definitely recommend visiting the Leeds store and speaking with him. Thank you, Luke, for your fantastic assistance!

Reply from Vodafone UK - Leeds 8-9 Commercial Street
We were looked after by Aysha. Looking for a phone upgrade. Aysha went above and beyond to find me the right deal. Really impressed by her knowledge and general can do attitude. Great service.

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Aysha was excellent extremely helpful and very professional and for someone who is not technical she explained everything in layman language.

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Absolutely brilliant staff. For a start, I have ordered a wrong phone, within few minutes after realisation, the girl that was serving me, changed my phone to correct one, found me better plan, and in the end I have saved loads money with trading my old phone. THANK YOU LIV :)

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Great customer service and very knowledgeable

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Aysha from Vodafone customer service greeted me very well and provided excellent service. Thank you very much for helping me with my new contract. ❤️

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Aysha was awesome. Very informative and clearly knows her stuff. In addition she was very warm and engaging. If theory says you buy from people first and the product second I would be back to buy from Aysha!

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Aysha was very kind and helpful. Great customer experience.

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Fantastic service from Aysha she explained everything throughly and helped me get a new phone that suitee my needs

Reply from Vodafone UK - Leeds 8-9 Commercial Street
fantastic experience today in the Vodafone shop in Leeds, Aysha was extremely helpful, sorted out all the challenges with our accounts, first class customer services, thank you!

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Luke was absolutely brilliant today ,I would definitely recommend him .
jules

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Alex was SO helpful and did all he could to help me. I would recommend Vodaphone Leeds to anyone needing their services, as they are reliable and kind to all. Thank you so much for your time and effort!!

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Was served by Aysha. Very helpful. Gave loads of information that was needed and made things very clear. Really friendly and customer experience very good.

Reply from Vodafone UK - Leeds 8-9 Commercial Street
Friendly, patient and professional service from Nadia in Leeds, who helped us save on our current contracts and to set our son up with a new and memorable number.

Reply from Vodafone UK - Leeds 8-9 Commercial Street
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