Vodafone UK - Leeds 8-9 Commercial Street Reviews 

971
•
TrustScore 5 out of 5

5.0

8-9 Commercial Street, LS1 6AL Leeds, GB

•

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Rated 5 out of 5 stars

We were looked after by Aysha. Looking for a phone upgrade. Aysha went above and beyond to find me the right deal. Really impressed by her knowledge and general can do attitude. Great service.

Company replied

Rated 5 out of 5 stars

Absolutely brilliant staff. For a start, I have ordered a wrong phone, within few minutes after realisation, the girl that was serving me, changed my phone to correct one, found me better plan, and... See more

Company replied

Rated 5 out of 5 stars

Leo has been 110% helpful in successfully meeting my son's needs and gone above and beyond in transferring all much loved data onto his new phone, which he worried about losing all his memories and co... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Aysha is so friendly, knowledgeable, and helped me choose the right phone without any pressure. The purchasing process was quick and smooth, and I'm very happy... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Leeds 8-9 Commercial Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 8-9 Commercial Street, LS1 6AL, Leeds, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

971 reviews

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5.0

All reviews

(971)

42,426 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ayala was fantastic and friendly in…

Ayala was fantastic and friendly in helping me get my new phone arranged!

September 24, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Alan

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liv was incredible

Liv was incredible, very helpful and nice. Got a new iphone 18 pro upgrade which she sorted completely. Thanks!

September 22, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey John ,

Thanks for the lovely review and fantastic support for Liv.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic warm help from Liv

Liv has been totally fantastic. She explained every stage, helped us compare prices. Lovely manner and great sense of humour. She is a total life saver. Andy

September 22, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Andy,

Thanks for the lovely review and fantastic support for Liv.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liv was super helpful and friendly

Liv was super helpful and friendly. Made our experience amazing and super simple. Thank you!

September 22, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aysha did a very good job and helped us…

Aysha did a very good job and helped us out a lot

September 21, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Eren,

Thanks for the lovely review and fantastic support for Aysha. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liv was great help and talked me…

Liv was great help and talked me through the process really nice experience

September 21, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Denise,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Liv.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a really positive experience at…

I had a really positive experience at Vodafone Leeds and would like to give special thanks to Luke, the Retail Advisor, for his excellent customer service.

Luke was extremely helpful, friendly and professional. He took the time to understand my needs and was able to help me reduce my monthly Vodafone payment, which was very impressive and greatly appreciated.

It’s refreshing to receive such helpful and personalised service. Luke is a credit to the Vodafone team, and I would definitely recommend visiting the Leeds store and speaking with him. Thank you, Luke, for your fantastic assistance!

September 20, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Margaret,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were looked after by Aysha

We were looked after by Aysha. Looking for a phone upgrade. Aysha went above and beyond to find me the right deal. Really impressed by her knowledge and general can do attitude. Great service.

September 19, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Joanne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aysha was excellent extremely helpful…

Aysha was excellent extremely helpful and very professional and for someone who is not technical she explained everything in layman language.

September 19, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Tony,

Thanks for the lovely review and the fantastic support you’ve shown for Aysha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant staff

Absolutely brilliant staff. For a start, I have ordered a wrong phone, within few minutes after realisation, the girl that was serving me, changed my phone to correct one, found me better plan, and in the end I have saved loads money with trading my old phone. THANK YOU LIV :)

September 19, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Bogumila,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very knowledgeable

September 15, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aysha from Vodafone customer service…

Aysha from Vodafone customer service greeted me very well and provided excellent service. Thank you very much for helping me with my new contract. ❤️

September 14, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aysha was awesome

Aysha was awesome. Very informative and clearly knows her stuff. In addition she was very warm and engaging. If theory says you buy from people first and the product second I would be back to buy from Aysha!

September 12, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey James,

Thanks for the lovely review and the fantastic support you’ve shown for Aysha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aysha was very kind and helpful

Aysha was very kind and helpful. Great customer experience.

September 9, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Udomsak,

Thanks for the lovely review and fantastic support for Aysha.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Aysha she…

Fantastic service from Aysha she explained everything throughly and helped me get a new phone that suitee my needs

September 3, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Gillian,

Thanks for the lovely review and fantastic support for Aysha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

fantastic experience today in the…

fantastic experience today in the Vodafone shop in Leeds, Aysha was extremely helpful, sorted out all the challenges with our accounts, first class customer services, thank you!

September 3, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hi Paul. We're so happy to hear about your fantastic experience at our Leeds shop! It's wonderful to know that our team provided first-class customer service and successfully resolved your account challenges. We truly appreciate your kind words.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Luke was absolutely brilliant today ,I…

Luke was absolutely brilliant today ,I would definitely recommend him .
jules

September 3, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Julie,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was SO helpful and did all he…

Alex was SO helpful and did all he could to help me. I would recommend Vodaphone Leeds to anyone needing their services, as they are reliable and kind to all. Thank you so much for your time and effort!!

September 1, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Was served by Aysha. Very helpful. Gave loads of information that was needed and made things very clear. Really friendly and customer experience very good.

September 2, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Jack,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly, professional service

Friendly, patient and professional service from Nadia in Leeds, who helped us save on our current contracts and to set our son up with a new and memorable number.

August 29, 2026
Unprompted review
Vodafone UK - Leeds 8-9 Commercial Street logo

Reply from Vodafone UK - Leeds 8-9 Commercial Street

Hey Alastair,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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