Will Ellis made us feel welcome from entering the store. Very professional approach, covered all of our enquiries with ease. Definitely will continue with Vodaphone and hopefully see Will on our next... See more
Company replied
14 Bakers Lane, WS13 6NF Lichfield, GB
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Will Ellis made us feel welcome from entering the store. Very professional approach, covered all of our enquiries with ease. Definitely will continue with Vodaphone and hopefully see Will on our next... See more
Company replied
Thank you to jayden for all his help yesterday in sorting my new phone contracts and broadband. I have been putting it off for so long but his assistance and professionalism made it seem so effortless... See more
Company replied
Liam was so knowledgeable and patient with our lack of understanding of all the ins and outs of contracts etc. Brilliant service with our interests and needs truly taken care of.
Company replied
I visited Vodafone Lichfield to upgrade my daughter’s phone. The staff were really friendly, helpful and knowledgeable which helped when deciding which device and plan to choose.
Company replied
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14 Bakers Lane, WS13 6NF, Lichfield, United Kingdom
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Excellent service and very professional. No pressure and Liam was very knowledgeable and helpful

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
Will Ellis made us feel welcome from entering the store. Very professional approach, covered all of our enquiries with ease. Definitely will continue with Vodaphone and hopefully see Will on our next visit. Thank you.

Reply from Vodafone UK - Lichfield
Very polite &,really helpful. Sorted problem& saved me money

Reply from Vodafone UK - Lichfield
Liam was so knowledgeable and patient with our lack of understanding of all the ins and outs of contracts etc. Brilliant service with our interests and needs truly taken care of.

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
I've been coming here since the shop opened. Always great service! Well done Will

Reply from Vodafone UK - Lichfield
Will was really helpful and patient, he gave Ist class service.

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
Liam was very helpfull and knew exactly what i needed and was happy to to spend the time to explain things

Reply from Vodafone UK - Lichfield
Liam was brilliant with me and John. Great help

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
Thank you to jayden for all his help yesterday in sorting my new phone contracts and broadband. I have been putting it off for so long but his assistance and professionalism made it seem so effortless and definitely worth me taking the time to sort. He talked me through everything and explained the difference in plans and phones and helped me get the right plan for me. Thank you

Reply from Vodafone UK - Lichfield
Liam was brilliant. Did my transfer in quick time. Great service

Reply from Vodafone UK - Lichfield
Will at Lichfield shop was super helpful and sorted my new phone for me and also helped reduce the cost of my mum’s plan :)

Reply from Vodafone UK - Lichfield
Will in Lichfield store was amazing. Great service and super friendly. Got us the best deals possible and was super patient with us and answered all our questions. Thank you so much Will, it was also nice to have a fellow Yorkshire person to speak to

Reply from Vodafone UK - Lichfield
Very competent and pleasant young man, Will

Reply from Vodafone UK - Lichfield
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