Went to Vodaphone in Lisburn today to speak to Jack. My phone memory was full and after discussing the options - Jack pointed out quite a few possibilities - I got sorted with a new phone, more memory... See more
Company replied
67 Bow Street, BT28 1BJ Lisburn, GB
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Went to Vodaphone in Lisburn today to speak to Jack. My phone memory was full and after discussing the options - Jack pointed out quite a few possibilities - I got sorted with a new phone, more memory... See more
Company replied
Emma helped me set up my phone & get me the right sim card for my needs. She assisted in swapping to an esim & reviewing 2 other contracts to look at potential upgrade offers. I have also returned to... See more
Company replied
Staff in the Lisburn branch are fantastic. Friendly, helpful and willing to go the extra mile. I needed to upgrade my phone and they took time to identify my needs, find the best deal to transition f... See more
Company replied
Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.
Company replied
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67 Bow Street, BT28 1BJ, Lisburn, United Kingdom
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Reply from Vodafone UK - Lisburn
Really impressed with the service provided in the Vodafone shop in Bow street Lisburn BT 28 1BJ .Scott, Rohan & Morgan were fantastic & so helpful , very professional in every way & definitely i will be recommending this business to friends & family . Thanks again folks .

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
This was a seamless experience - recycling my old iPhone mini to a new iPhone 16. The staff in Lisburn, especially Rohan, were very helpful and helped me with setting up and transferring data. As a result I will be transferring my broadband to Vodafone too. Impressed with service and also cost! Thank you.

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Very helpful, friendly and thorough service. Would definitely recommend.

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Excellent service from Geani. Took his time with me.Highly recommend him. First class service.Very thorough.

Reply from Vodafone UK - Lisburn
Great service today from Rohan who chatted through my options today and recommended a phone and plan that were perfect for me.

Reply from Vodafone UK - Lisburn
Good service from jack in Lisburn helping me move to my new phone

Reply from Vodafone UK - Lisburn
Scott was fabulously helpful, sorted our broadband problem out with great patience. So very pleased its all sorted now. Thank you so much Scott, Happy Easter

Reply from Vodafone UK - Lisburn
A very pleasant experience. The young girl who served us was very helpful and informative and explained everything very clearly.

Reply from Vodafone UK - Lisburn
Called in to Lisburn as I had several issues with my old Huawei. Scott effortless tried everything to resolve to these and even spent time going over new phones and ended up saving me money on my Sim. Decided after getting a demo on on the new Google phone to take one. Couldn't thank Scott enough, left the store with a huge smile.

Reply from Vodafone UK - Lisburn
Excellent help and patience. Vodaphine brilliant.

Reply from Vodafone UK - Lisburn
Geani explained everything about the upgrade and new phone very simply and concisely. Great customer service.

Reply from Vodafone UK - Lisburn
I had a lot of issues placing my switch request through only but when I went to the lisburn store for assistance Geani was the man who made this all possible for me. Courteous, professional and extremely knowledgeable. Thank you to this agent and I hope he is rewarded for the skills he brings to your company.

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Good job both lads know what they are doing.

Reply from Vodafone UK - Lisburn
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