Jahid was extremely helpful and addressed everything to me and helped me understand everything about my new contract for iPhone 17 pro and my brand new iPad Air to which I am over the moon with... See more
Company replied
423 Brixton Road, SW9 8HE Brixton, GB
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Jahid was extremely helpful and addressed everything to me and helped me understand everything about my new contract for iPhone 17 pro and my brand new iPad Air to which I am over the moon with... See more
Company replied
Christina & Hana, we're very helpful and they even stayed later to ensure our issue was sorted. I will definitely recommend this store to my family and friends.
Company replied
Mikela was very very helpful getting my samsung galaxy S26 ultra, she went above and beyond to get the best deal, she is a credit to Vodafone. I caused her plenty of work to sort out a new contract an... See more
Company replied
My experience form staff weas excellent. She was patient kind a d understanding.. as a pensioner. She explained and simplify information so that I understood clearly. I'm felt sure she sold me the... See more
Company replied
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423 Brixton Road, SW9 8HE, Brixton, United Kingdom
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Joseph Gonsalves is an amazing professional
I'm an older person font understand technical stuff
This guy is patient so helpful a total Legend
Give him a parish and promotion

Reply from Vodafone UK - London Brixton
Selby is great the guy bloody knows everything

Reply from Vodafone UK - London Brixton

Reply from Vodafone UK - London Brixton
Well served by trainee Abbas with excellent support from his manager Selby. Identified exactly what I wanted in terms of adjustment to my account and signposted me to future savings. Convinced me to stay with Vodafone when I was wavering. Great customer focused service.

Reply from Vodafone UK - London Brixton
This is Vodafone shop very professional and helpful great customer care I would highly recommend 👌

Reply from Vodafone UK - London Brixton

Reply from Vodafone UK - London Brixton
Gui was excellent and helped me sort out my stolen phone. I am very grateful for his service :)

Reply from Vodafone UK - London Brixton
Loyal customer many years, very happy with service recieved from selby. Will definitley reccomend brixton branch.

Reply from Vodafone UK - London Brixton
Selby lt was well appreciated set up and product was done satisfactry and with a great deal of satisfaction andvery happy to recomend the service to friends and relatives . Kind regards.john.

Reply from Vodafone UK - London Brixton
Everything was explained very clearly and thoroughly. Very friendly and was a lot of help

Reply from Vodafone UK - London Brixton
I am so glad that I came to this brunch, the staff was so helpful and kind especially Selahattin
he went out of his way, made extra effort and took significant trouble to do something beyond and showing strong positive intention and care which I’m grateful for.

Reply from Vodafone UK - London Brixton
I was persuaded to opt for a Talk Mobile sim by a very pushy guy in a Vodafone shop in Brixton. I wanted a temporary sim for a push button phone I wanted to use just while I was waiting for a replacement iphone to arrive (on an EE contract). He specifically told me to wait until after 14 days before cancelling the sim, and because I was preoccupied with getting my new iphone sorted, I took his word - even though I only needed the phone for a few days. Now I regret this, since a rolling contract was set up, and Talk Mobile emails apparently don't accept incoming messages.I no longer have the Talk Mobile sim, so cannot make free calls to Talk Mobile customer service. I cancelled the direct debit when I realised I was still being charged, and now I'm being pursued for under £20. No webchat option is offered that I can see, so this is my last resort. I'm hoping Vodafone will sort this out for me since Talk Mobile comes under their umbrella.I only went into Vodafone because the EE shop was so busy!

Reply from Vodafone UK - London Brixton
I wanted to comment on your employee Karina. She is very attentive, has excellent customer service skills, is very kind and helpful, and resolves issues quickly and efficiently. I am very satisfied with her customer service; highly recommend her!
Sincerely, JP🔥

Reply from Vodafone UK - London Brixton
Selby made my experience easy not stressful at all, I didn't understand somethings and he made sure I understood and got everything I needed and more. Very good at his job and excellent customer service. Would recommend to friends!!!

Reply from Vodafone UK - London Brixton
Selby was helpful and extremely efficient with his support! He saved me and my friends a big cost for our service! Also big shout out to Ismail!

Reply from Vodafone UK - London Brixton
Selby, was an incredible person. He really sorted out my friends situation. My friends phone got stolen & he sorted him out a brand new phone upgrade & sorted out his whole life.

Reply from Vodafone UK - London Brixton
Selby is very good man for customers. He helped me and gave good service. l am happy. Very kind thanks

Reply from Vodafone UK - London Brixton
Amazing customer service. Selby was very helpful and very patient and help me with all the enquiries

Reply from Vodafone UK - London Brixton
I'm so excited, about one of your staff ruben, best customer service i have ever experienced, many thanks ruben 🙏, God bless you, so kind
Regards
Oliver

Reply from Vodafone UK - London Brixton
Thanks Ruben again for helping me update my payment details and sorting me out with a new tablet for a great price! I really appreciate the excellent customer service that he provides!

Reply from Vodafone UK - London Brixton
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