Vodafone UK - London Cheapside Reviews 

156
TrustScore 5 out of 5

4.9

Unit D , 107 Cheapside, EC2V 6DN London, GB


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Rated 5 out of 5 stars

Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more

Company replied

Rated 5 out of 5 stars

Tausifur’s customer service was impeccable. As soon as we entered the vodaphone we were assisted and helped right away with only smiles. I will certainly be coming back.

Company replied

Rated 5 out of 5 stars

I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more

Company replied

Rated 5 out of 5 stars

Tausifur is the best phone shop worker I have ever met. He helped with whatever I needed and helped me work out my whatsapp complications for free. He is so nice and def needs to be recommended to peo... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - London Cheapside

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

156 reviews

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4.9

All reviews

(156)

40,846 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gi was an amazing retail sales…

Gi was an amazing retail sales assistant. Her services was at top notch

August 11, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joao was really helpful today.Great…

Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim deals and phone plans but was no pushy to sell anything additional. He should be commended for this service.

August 11, 2026
Unprompted review
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Reply from Vodafone UK - London Cheapside

Hey Jenai,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryoush was very quick and helpful…

Daryoush was very quick and helpful setting up my phone line!

August 11, 2026
Unprompted review
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Reply from Vodafone UK - London Cheapside

Hey Renee,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tausifur was really goood

August 10, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and advice…

Excellent service and advice…. And patience 😊

August 10, 2026
Unprompted review
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Reply from Vodafone UK - London Cheapside

Hey Stephen,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

daryoush was fantastic and helped me…

daryoush was fantastic and helped me set up my e-sim.

August 10, 2026
Unprompted review
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Reply from Vodafone UK - London Cheapside

Hey Sofia,
Thanks for the lovely review and fantastic support for Daryoush.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Felipe solved all my queries and was…

Felipe solved all my queries and was very patient. I would definitely be back.

August 6, 2026
Unprompted review
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Reply from Vodafone UK - London Cheapside

Hey Scott,
Thanks for the lovely review and fantastic support for Felipe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daryoush was Helpful

Daryoush was very helpful in fixing my phone. Good service and I reccomend the store

August 10, 2026
Unprompted review
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Reply from Vodafone UK - London Cheapside

Hey Nelson,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joss very helpful and attentive with…

Joss very helpful and attentive with me. Was great service

August 7, 2026
Unprompted review
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Reply from Vodafone UK - London Cheapside

Hey Marcos,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gi was super helpful and made it’s very…

Gi was super helpful and made it’s very easy to setup

August 6, 2026
Unprompted review
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Reply from Vodafone UK - London Cheapside

Hey Erin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent work by Nisha

Excellent work by Nisha. She patiently explained all the terms to upgrade our phones and amended the existing contract for the better.

July 25, 2026
Unprompted review
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Reply from Vodafone UK - London Cheapside

Hey Patrizia,

Thanks for the lovely review and fantastic support for Nisha. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tausifur’s customer service was impecabble

Tausifur’s customer service was impeccable. As soon as we entered the vodaphone we were assisted and helped right away with only smiles. I will certainly be coming back.

July 22, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Fiyinfoluwa,

Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tausifur is the best phone shop worker…

Tausifur is the best phone shop worker I have ever met. He helped with whatever I needed and helped me work out my whatsapp complications for free. He is so nice and def needs to be recommended to people.

July 22, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Dara,

Thanks for the lovely review and fantastic support for Tausifur. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gi was very helpful and kind

Gi was very helpful and kind, she recommended me a very good case and I was very please with the service, I would highly recommend Gi and the store

July 20, 2026
Unprompted review
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Reply from Vodafone UK - London Cheapside

Hey Darren,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gurps and Gi were superb

Gurps and Gi were superb. Quick and easy to deal with, helped me save money

July 14, 2026
Unprompted review
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Reply from Vodafone UK - London Cheapside

Hey JV,

Thanks for the lovely review and fantastic support for Gurps and Gi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joss was great and super helpful

Joss was great and super helpful! All staff were very helpful in the store

July 11, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Naomi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fast Customer Service

Fast Customer Service

July 8, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Koliovska,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Tausifur was the hero of the day helped…

Tausifur was the hero of the day helped me out big time

July 8, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Tashi,

Thanks for the lovely review and fantastic support for Tausifur. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Taz and Gi were the best

Taz and Gi were the best! They assisted me with all their heart regarding my UK phone number! I had a great experience with them and absolutely recommend them! Best Wishes!

June 25, 2026
Unprompted review
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Reply from Vodafone UK - London Cheapside

Hey Eleni,

Thanks for the lovely review and fantastic support for Taz and Gi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

taz was amazing

taz was amazing

June 24, 2026
Unprompted review
Vodafone UK - London Cheapside logo

Reply from Vodafone UK - London Cheapside

Hey Beatrice,

Thanks for the lovely review and fantastic support for Taz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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