Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more
Company replied
Unit D , 107 Cheapside, EC2V 6DN London, GB
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Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim d... See more
Company replied
Tausifur’s customer service was impeccable. As soon as we entered the vodaphone we were assisted and helped right away with only smiles. I will certainly be coming back.
Company replied
I had an issue when my phone broke and I was relying on a VOXI eSIM, so I urgently needed to get a new SIM set up. Daryoush and his team were incredibly helpful and went above and beyond to sort e... See more
Company replied
Tausifur is the best phone shop worker I have ever met. He helped with whatever I needed and helped me work out my whatsapp complications for free. He is so nice and def needs to be recommended to peo... See more
Company replied
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Unit D , 107 Cheapside, EC2V 6DN, London, United Kingdom
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Gi was an amazing retail sales assistant. Her services was at top notch

Reply from Vodafone UK - London Cheapside
Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim deals and phone plans but was no pushy to sell anything additional. He should be commended for this service.

Reply from Vodafone UK - London Cheapside
Daryoush was very quick and helpful setting up my phone line!

Reply from Vodafone UK - London Cheapside
Excellent service and advice…. And patience 😊

Reply from Vodafone UK - London Cheapside
daryoush was fantastic and helped me set up my e-sim.

Reply from Vodafone UK - London Cheapside
Felipe solved all my queries and was very patient. I would definitely be back.

Reply from Vodafone UK - London Cheapside
Daryoush was very helpful in fixing my phone. Good service and I reccomend the store

Reply from Vodafone UK - London Cheapside
Joss very helpful and attentive with me. Was great service

Reply from Vodafone UK - London Cheapside
Gi was super helpful and made it’s very easy to setup

Reply from Vodafone UK - London Cheapside
Excellent work by Nisha. She patiently explained all the terms to upgrade our phones and amended the existing contract for the better.

Reply from Vodafone UK - London Cheapside
Tausifur’s customer service was impeccable. As soon as we entered the vodaphone we were assisted and helped right away with only smiles. I will certainly be coming back.

Reply from Vodafone UK - London Cheapside
Tausifur is the best phone shop worker I have ever met. He helped with whatever I needed and helped me work out my whatsapp complications for free. He is so nice and def needs to be recommended to people.

Reply from Vodafone UK - London Cheapside
Gi was very helpful and kind, she recommended me a very good case and I was very please with the service, I would highly recommend Gi and the store

Reply from Vodafone UK - London Cheapside
Gurps and Gi were superb. Quick and easy to deal with, helped me save money

Reply from Vodafone UK - London Cheapside
Joss was great and super helpful! All staff were very helpful in the store

Reply from Vodafone UK - London Cheapside

Reply from Vodafone UK - London Cheapside
Tausifur was the hero of the day helped me out big time

Reply from Vodafone UK - London Cheapside
Taz and Gi were the best! They assisted me with all their heart regarding my UK phone number! I had a great experience with them and absolutely recommend them! Best Wishes!

Reply from Vodafone UK - London Cheapside

Reply from Vodafone UK - London Cheapside
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