I was assisted by store manager Assam and Neha. Great and fast service, straightforward transaction. I was even offered a discounted price from my original plan, which hopefully would be the best opti... See more
Company replied
Unit 23a , Ealing Broadway Centre, W5 5JY London, GB
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I was assisted by store manager Assam and Neha. Great and fast service, straightforward transaction. I was even offered a discounted price from my original plan, which hopefully would be the best opti... See more
Company replied
Went into shop to untangle 3 accounts in the family decades old. Met Nahirika who understood issue, was able to sort out in way I understood and then found me a deal paying less! She was very patient... See more
Company replied
Just want to say how unbelievably helpful Khalid was at Vodafone store in Ealing.. he sorted and explained everything out and helped set up my new broadband and phone account, moving it from Sky to V... See more
Company replied
This was our 1st choice, but they were busy. We tried the other providers with massive disappointment! Aasam helped us and was super friendly, knowledgeable, helpful, and our process getting an esim... See more
Company replied
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Unit 23a , Ealing Broadway Centre, W5 5JY, London, United Kingdom
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Khalid was extremely helpful and knowledgeable. He was friendly and I will happily return again for further assistance with him if needed.

Reply from Vodafone UK - London Ealing Broadway Centre
Khalid was a great support. He explained the deal carefully and helped me understand the payment plan easily. He was very helpful and considerate.

Reply from Vodafone UK - London Ealing Broadway Centre
Very good service by Monika and Patryk
Helped me with an upgrade
Brilliant

Reply from Vodafone UK - London Ealing Broadway Centre

Reply from Vodafone UK - London Ealing Broadway Centre
Monika is the best, very friendly and helpful person
Help me with upgrading my phone

Reply from Vodafone UK - London Ealing Broadway Centre

Reply from Vodafone UK - London Ealing Broadway Centre
I have visited Ealing Vodafone branch as needed help with my phone. Everyone in store was helpfull and shift manager Patryk was able to resolve my issue. Highly recommending that store and staff. Thank you all.

Reply from Vodafone UK - London Ealing Broadway Centre
The lady Ezgy was nice helpful and polite. And very honest. I respect that. I enjoyed the waiting time.

Reply from Vodafone UK - London Ealing Broadway Centre
Khalid is beyond greatness. He comes out of his way to help me. He deserves a medal! He is precious!

Reply from Vodafone UK - London Ealing Broadway Centre
Amazing customer service! Everything was seamless… also a great deal on the phone!

Reply from Vodafone UK - London Ealing Broadway Centre
Khalid was amazing! He helped us so much with what we needed and got us the best deal. This is an example of what customer service should be. :)

Reply from Vodafone UK - London Ealing Broadway Centre
Imran was extremely helpful and knowledgable. Definitely trying to find the best solution for my needs. Great guy

Reply from Vodafone UK - London Ealing Broadway Centre
I needed to make a change to the plan I had purchased online. The staff was very friendly and helpful. Great service.

Reply from Vodafone UK - London Ealing Broadway Centre
Great customer service from the Ealing Broadway branch. We were served by Patryk who was amazing.

Reply from Vodafone UK - London Ealing Broadway Centre
Today we had a pleasure meeting Khalid, who helped us to update mobile plan and also to change the SIM card as it was damaged. Very friendly and helpful sales advisor who made our day.
Jana

Reply from Vodafone UK - London Ealing Broadway Centre
Monika really helped me with setting up my new phone. Excellent

Reply from Vodafone UK - London Ealing Broadway Centre
Great service by Monika in the Ealing branch. Came to upgrade my phone. Thank you so much !

Reply from Vodafone UK - London Ealing Broadway Centre
The best service from the Ealing store. Staff, especially Patryk very patient and helpful.

Reply from Vodafone UK - London Ealing Broadway Centre

Reply from Vodafone UK - London Ealing Broadway Centre
Khalid has been absolutely amazing in support. One of the best RMs I met.

Reply from Vodafone UK - London Ealing Broadway Centre
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