Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.
Company replied
Location
Switch locationUnit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
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See what reviewers are saying
I loved coustomer service from gloria, she was very helpful and it was been easy , she is best Crm I feel , thanhinkg her
Company replied
I want to give 6 stars instead of 5 stars to consultant Mustafa. He is the only one I have ever met who likes working here. If there is a way to thank your best employees, then he definitely deserves... See more
Company replied
Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Stratford
Written by the company
Contact info
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, United Kingdom
4.8
Excellent
522 reviews
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Reply from Vodafone UK - London Stratford
Hey Mihaela,
Thanks for the lovely review and fantastic support for Ruchi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Maya and Ruks helped me at a time of…
Maya and Ruks helped me at a time of need when I had issues with my sim. They were so nice and helpful! Definitely recommend the Stratford store.
July 5, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Neenu,
Thanks for the lovely review and fantastic support for Maya and Ruks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The person who served me was called…
The person who served me was called Zehra and was exceptionally helpful and professionals with a high level of attention to details such as providing me with her personal portable fan because I said the store was too hot.
I received a great deal saving me money from my previous privider
July 1, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Lynda,
Thanks for the lovely review and fantastic support for Zehra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sumaya was very helpful and she gave me…
Sumaya was very helpful and she gave me loads of information abt the phone and other services.
July 1, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Tanrien,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Stratford
Hey Simon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I recently had the pleasure of speaking…
I recently had the pleasure of speaking with Ruchi from Vodafone's customer support team, and I must say, I am extremely satisfied with the service I received. Ruchi was polite, patient, and very knowledgeable. She listened to my concerns attentively and provided clear and effective solutions without any delay. Her professional and friendly approach made the whole experience smooth and pleasant.
June 25, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Muzammil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Stratford
Hi Hasan. Thank you for your feedback regarding Mr Akash. We're glad to see you've had some great service.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to store for phone they helped…
I went to store for phone they helped alot. Ruchi served ne and she gave me very good deal. I was going to cancel and go to to ee but she gave me better deal
June 24, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hi. Thank you for leaving us this amazing review. We're happy to see you've had some excellent service from Ruchi in one of our stores.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It’s a nice experience with Arib as he…
It’s a nice experience with Arib as he is very friendly and helpful to provide informations to us.
Thanks to Arib and all team members of Vodafone.
- Happy customer, Khurshida 😊
June 24, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hi. Thank you for leaving us this amazing review. We're happy to see you've had some excellent service from Arib in one of our stores.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service helpful employees…
Amazing service helpful employees Shelly was wonderful and very helpful went above and beyond excellent customer experience
June 20, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hi Paul! We appreciate you taking the time to share your experience. We're happy to hear that our employees were helpful and provided excellent service.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum at Westfield Stratford City…
Callum at Westfield Stratford City branch was so great with helping with my network issue. Lovely chap, welcoming and helpful. While he was fixing the issue, we got info on vodafone broadband and also new tariffs that we can use too without making it sound dragging and long.
June 17, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hi Gurhan. We appreciate you sharing your positive experience. It's great to hear the team member was helpful with your network issue and provided useful information.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Be very polite and nice in every step…
Be very polite and nice in every step during process specially Mahnoor
June 16, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hi Mujeeb,
Thank you for sharing your experience,
Vodafone Social Media Team
Ms Mahnoor is a very cooperative
Ms Mahnoor is a very cooperative, she deals us in a very friendly way. Highly recommended.
June 16, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hi Muzammil,
Thanks your positive feedback,
Vodafone Social Media Team
Brilliant service from Adam
Brilliant service from Adam. Asset to the store.
June 14, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hi! thank you for your feedback. We're really glad to see you've had some brilliant service from Adam in one of our stores.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Monwar was a top G
Monwar was a top G. Sorted us out super quick, and as non residents that can be a timely process. He was super cooperative, with a good sense of humor. 10/10 experience.
June 14, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hi. Thank you for leaving a review on the great service you have received!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I met with Adam today
I met with Adam today, and he was really kind and attentive. Went through all the options with me in a clear and concise manner, and helped me decide on what best suited my needs. Very happy.
June 14, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hi Garo,
We're happy to hear that you had a positive experience! It's great to know that you felt well-supported and that the options were explained clearly to meet your specific needs.
Thank you for your feedback,
Vodafone Social Media Team
Reply from Vodafone UK - London Stratford
Thanks for the review Rodica,
Vodafone Social Media Team
Adam was great and helped with all…
Adam was great and helped with all questions we had. Great service!
June 14, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hi Bobbie,
We're happy to hear that you received great service and that all of your questions were answered effectively.
Thanks,
Vodafone Social Media Team
Was served by Gabriel amazing customer…
Was served by Gabriel amazing customer service. 10/10 😍🥰 please promote him because he deserves it and I’m sure he will bring lot more to the company 🤩
June 9, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
We appreciate you taking the time to share your experience about our agent Gabriel.
Thanks,
Vodafone Social Media Team
Really helpful, positive visit to Vodafone
Ruks was really helpful, polite and friendly helping me upgrade my phone! She helped me get the best deal possible tailored to my needs and provided very comprehensive support. I’m very pleased with my recent visit to Vodafone!
June 6, 2025
Unprompted review
Reply from Vodafone UK - London Stratford
Hi, we are ecstatic to hear about your fantastic recent experience. It's great to hear Ruks was so helpful. Thank you for your 5 star feedback. We hope you enjoy your new device.
Thanks,
Vodafone Social Media Team
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