I came for a replacement sim and It was quick and easy. James had amazing customer service. Branch is run professionally and efficiently. Would recommend a friend
Company replied
292C Walworth Road, SE17 2TE London, GB
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I came for a replacement sim and It was quick and easy. James had amazing customer service. Branch is run professionally and efficiently. Would recommend a friend
Company replied
Very good experience in this store. Went here to fix a problem with my phone that was happening for a few months. All the staff there was vibrant and helpful especially James who helped me out the who... See more
Company replied
I do not often leave reviews, but I wanted to say a special thank you to James for his help with my SIM only deal yesterday. He was professional, knowledgeable, and very patient in answering al... See more
Company replied
goodafternoon, i visited walworth road branch and i had an amazing amazing staff Maddie! she helped me figure how i can get my phone as i am travelling on monday. she was completely helpful and patien... See more
Company replied
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292C Walworth Road, SE17 2TE, London, United Kingdom
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Reply from Vodafone UK - London Walworth Road
We are very pleased shah was very experienced professional and friendly service thanks vodaphone

Reply from Vodafone UK - London Walworth Road

Reply from Vodafone UK - London Walworth Road

Reply from Vodafone UK - London Walworth Road
Diego in Walworth Road helped me to find if i had anything left to pay on my account because i was a bit confused on how the bills worked. He was a massive help

Reply from Vodafone UK - London Walworth Road
Shah Karen and Nesta all attended me at the deont lovely entrance and better exit thank you guys 😊

Reply from Vodafone UK - London Walworth Road
Great service from nesha,llayda,Diego I had some questions regarding my contract and broadband needs the stores to these answered for me… I would 100 % recommend the Walworth road store to anyone looking to get a contract or a home broadband

Reply from Vodafone UK - London Walworth Road
Great experience…. Everything took much longer than it should…. My fault… and even though they never lost the smile

Reply from Vodafone UK - London Walworth Road
Nesha and Jahid were really nice. Thanks for helping me to navigate my new phone Sim card. 👍😁

Reply from Vodafone UK - London Walworth Road
Excellent customer service received today at Vodafone - Walworth Road!
Super happy with the manager, Nesha and Jahid, retail advisor. They both were took the time to advise and provide me with a great deal. 😄👌🙏

Reply from Vodafone UK - London Walworth Road
I has a conract I wanted to cancel my contract because I did not need it anymore. I went Down to Walworth Road and the People there helped me massively. World reccomend

Reply from Vodafone UK - London Walworth Road
My Phone was stolen recently and I needed to get a New phone quickly. Diego at Walworth Road helped me pick a nice cheap phone for me. He even helped me set un the phone for my WhatsApp and messenger. Very nice person, would come back for him again anytime

Reply from Vodafone UK - London Walworth Road
Came in for my upgrade which was due and the Walworth staff were so friendly. Even thought I had to wait a bit, they still managed to help me out in finding the best deal and phone for me. Highly recommend this shop because their service was amazing. In all the years I’ve had Vodafone this shop has been the one who’s been the best

Reply from Vodafone UK - London Walworth Road
Karen was sooooo amazing, very kind and patient.

Reply from Vodafone UK - London Walworth Road

Reply from Vodafone UK - London Walworth Road
Amazing customer service, very wonderful staff.. Ilayda and Nesha did a great job of helping me out.. Thank you

Reply from Vodafone UK - London Walworth Road
Very upbeat and social staff, helpful and gave very useful advice

Reply from Vodafone UK - London Walworth Road
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