Fatema in Luton was amazing very helpful the service I received was over and beyond. She address all my questions and she set up my new IPhone 18 pro max. Fatema Customer service skills was very co... See more
Company replied
Location
Switch locationUnit 75 The Mall, LU1 2TF Luton, GB
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See what reviewers are saying
Was served by Mustafa and was really patient. He helped us transfer all our data over and has been absolutely brillient and calm with us. Would recommend to others.
Company replied
I’ve had a great experience with Kate at Vodafone. She first helped me set up my phone contract back in 2024, and I recently worked with her again for an upgrade. Both times she found me really g... See more
Company replied
Was greeted straight away when I entered the store. Staff were friendly and approachable, Jamie really saved the day as we were heading to the airport without a roaming data plan. Luckily she came to... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Luton
Written by the company
Contact info
Unit 75 The Mall, LU1 2TF, Luton, United Kingdom
4.9
Excellent
410 reviews
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Geraldine
Fatema in Luton was amazing very helpful the service I received was over and beyond.
She address all my questions and she set up my new IPhone 18 pro max.
Fatema Customer service skills was very commendable very polite and understanding.
Thank you Fatema your knowledge made it one less headache for me.
September 25, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Geraldine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very great service today attended by…
Very great service today attended by Mustafa. Thanks guy.
September 24, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Marius,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Mustafa and was really…
Was served by Mustafa and was really patient. He helped us transfer all our data over and has been absolutely brillient and calm with us. Would recommend to others.
September 23, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Tracey,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Luton
"Hey Virgil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Reply from Vodafone UK - Luton
Hey Anmol,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fatema was excellent
Fatema was excellent! Walked me through everything with such ease!
September 12, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Aldo,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a pleasant experience
Jamie was great. Stayed on to help, kind, efficient and very helpful. Happy with the phone deal 🤳
September 10, 2026
Unprompted review
Reply from Vodafone UK - Luton
We really appreciate the feedback and are delighted you're happy with your phone deal. We're glad Jamie could provide such great service.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Very good service fro FATEMA.
September 4, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Nigel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
MUSTAFA HAS BEEN GREAT
MUSTAFA HAS BEEN GREAT, PATIENT AND HELPFUL. HELPED ME FACTORY RESET MY PHONE AND TOOK HIM A WHILE. GREAT SERVICE BY MUSTAFA.
September 2, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Chona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fatema was very helpful with my…
Fatema was very helpful with my broadband upgrade today. Not at all stressful when I came into the store today guys, keep up the good work. 👍🏼
August 25, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Kandi,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was fab
Jamie was fab. Really appreciate all the help. Thank yewwwwwwww
August 24, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey there,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Fatema.
Great service from Fatema.
Got my new phone
August 24, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey there,
Thanks for the lovely review and fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from Emanuele Fatima…
Very good service from Emanuele Fatima and mustafa
August 23, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Deepa,
Thanks for the lovely review and fantastic support for Emanuele Fatima and Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am happy to get service with fatema.
I am happy to get service with fatema.
Highly recommended Vodafone
August 23, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Talha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing experiente from Fátima.
August 21, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Fernanda,
Thanks for the lovely review and fantastic support for Fátima.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Luton
Hey Juliana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from fatema
Very good service from fatema, she is a star
August 21, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hi Gabi, thank you so much for your wonderful review and the amazing support you’ve shown for Fatema, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Good Signal and connectivity all over
Good Signal and connectivity all over. The representative Fatima was so helpful in explaining everything.
July 20, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Sathvik,
Thanks for the lovely review and fantastic support for Fatima.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service and advice…
Excellent customer service and advice from Fatema in Luton branch.
July 20, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Norris,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Fatema.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely service gave me everything I…
Lovely service from Kate gave me everything I needed
July 17, 2026
Unprompted review
Reply from Vodafone UK - Luton
Hey Chloe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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