Vodafone UK - Manchester Trafford Reviews 

587
TrustScore 5 out of 5

4.8

Unit L30 , Trafford Centre, M17 8BL Manchester, GB


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Rated 5 out of 5 stars

Danish & rumail were super helpful worked hard to get us the best deal and had amazing customer service. So much so my partner was convinced to switch to Vodafone aswell !

Rated 5 out of 5 stars

Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... See more

Company replied

Rated 5 out of 5 stars

Rumail kindly helped me with a problem I was having with my phone. Everything was explained to me in a professional and confident manner. I have now updated my phone. Excellent customer service.

Company replied

Rated 5 out of 5 stars

Got my 2 new phones sorted with Sean. He had great customer service and overall was a lovely lad, ill be looking into the tablet you recommended!

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Manchester Trafford

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

587 reviews

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1-star

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4.8

All reviews

(587)

41,063 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, thanks Dan

September 2, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Thanks for the review,

Vodafone Social Media Team

Rated 5 out of 5 stars

I went into the Vodafone store at the…

I went into the Vodafone store at the Trafford centre with no idea as to which phone to purchase. I sat with Ayesha and her customer service was brilliant. She showed me all phones available and went out of her way to look for the most affordable and suitable price plan for me. Very friendly and professional too.

September 2, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you received brilliant customer service at our Trafford store. We appreciate your positive feedback and thank you for sharing your experience.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sarah was brilliant

Sarah was brilliant
She helped to sort out my App.

September 2, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

very good service and nice

Sarah she is very good service and nice in Traffrod center branch.

September 2, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, quick and efficient 😁

September 2, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sarah was Excellent and really helpful

September 1, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We are happy to hear that you had such a positive experience. Thank you for your kind words; we appreciate your feedback!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service by Rijat at Trafford…

Brilliant service by Rijat at Trafford Centre, really helpful, thanks very much 👍

August 27, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Bilal!!

My husband and I were served by Bilal in the store last Sunday. Both of us are over 60 yrs of age and not up to date with phone use and phone knowledge. Bilal welcomed us in store and was SO helpful, patient and professional. He talked us through everything and explained in simple terms, for us both to upgrade our iphones and contract. Bilal ordered new phones for us both. He also demonstrated and explained to me, how simple it was to do the data transfer ourselves, which I have done this afternoon, at home, after collecting the new phones.
A big thank you to Bilal for a fabulous service!!

August 24, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kian at Vodafone Trafford

Kian at Vodafone Trafford. Offered tailored advice and different options. Very knowledgable, helpful, polite, patient and approachable.

August 29, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ritaj was brilliant

Ritaj was brilliant, friendly and polite. Explained everything fully and answered all my questions easily

August 29, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Chris,
Thanks for the lovely review and fantastic support for Ritaj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kian & Zaynah were very helpful in…

Kian & Zaynah were very helpful in solving my query

August 26, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Mubeen,

Thanks for the lovely review and fantastic support for Kian & Zaynah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service top class

August 22, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful Kian was very…

Very friendly and helpful Kian was very helpful and helped us get a phone

August 21, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Gemma,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff 👌🌟

August 21, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hey Piotr,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We went to the Vodafone shop to enquire…

We went to the Vodafone shop to enquire about Broadband. We were greeted by Kian. He was extremely polite and helpful. He had a great attitude. He was not pushy like some people. He gave us all the information and gave us time to consider the best option. Because of him we took up broadband with Vodafone.

August 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Kian

Great service by Kian, very very helpful

August 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kian was absolutely fantastic this…

Kian was absolutely fantastic this evening!!
Thanks so much for all your help.
Great guy very patient with a few issues we had.

Thanks again highly recommend.

August 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service by Kian

Fantastic service by Kian, really helpful

August 20, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Very helpfull thank you

August 18, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ritaj was amazing

Ritaj was amazing! Helped me trade in my phone. It was a quick and easy process and she made me feel confident shopping with vodaphone!

August 11, 2025
Unprompted review
Vodafone UK - Manchester Trafford logo

Reply from Vodafone UK - Manchester Trafford

Hi,

We're very happy to hear that you've had a great experience when trading in your phone! We appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

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