Danish & rumail were super helpful worked hard to get us the best deal and had amazing customer service. So much so my partner was convinced to switch to Vodafone aswell !
Company replied
Location
Switch locationUnit L30 , Trafford Centre, M17 8BL Manchester, GB
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See what reviewers are saying
Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... See more
Company replied
Rumail kindly helped me with a problem I was having with my phone. Everything was explained to me in a professional and confident manner. I have now updated my phone. Excellent customer service.
Company replied
Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Manchester Trafford
Written by the company
Contact info
Unit L30 , Trafford Centre, M17 8BL, Manchester, United Kingdom
4.8
Excellent
593 reviews
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Jacob made my experience very simple…
Jacob made my experience very simple and all my queries were dealt with professionally yet simple
March 4, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Norman,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Trafford
Hi Mick,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Manchester Trafford
Hi Elona,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Jacob was very good
Jacob was very good, and pleasant, and good personality’
March 2, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Lynda,
Thank you for your review for Jacob. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
A very pleasant experience with Jacob…
A very pleasant experience with Jacob today. Very informative!
March 2, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Ketan was great assistance
Ketan was great assistance, pleasure to come here.
March 2, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Lewis,
We’re glad to hear you found the best options for you when visiting the store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Zaynah was fantastic thank you very…
Zaynah was fantastic thank you very much. So professional helped me a lot thank you.
March 1, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Darren,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Jacob was amazing made the experience…
Jacob was amazing made the experience magic
February 28, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Reply from Vodafone UK - Manchester Trafford
Hi John,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Jacob
Jacob - Fantastic customer service. Informative knowledgeable and extremely accommodating
February 27, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Chloe,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Jacob was Absolutely great
February 27, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
What super feedback for Anna! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Bad customer service
I visited the Vodafone shop at Trafford Centre this morning to collect my SIM card. Unfortunately, the customer service there was extremely rude and unhelpful. The staff seemed clueless about what they were doing, and one person, Zainah, in particular, was particularly unpleasant. She had a negative attitude towards everyone who entered the shop.
I strongly urge Vodafone management to pay attention to this location. It is seriously damaging the company’s reputation. I have heard many complaints about this shop in the past, and it is crucial that customers feel safe and receive the support they need.
Best regards,
Dr. Ozzy
February 26, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hello,
It's disappointing to hear about the negative experience which you had while visiting our Trafford Centre store.
We appreciate you taking the time to provide feedback on this experience, so that we can take steps moving forward to ensure that there's improvement.
Thanks,
Vodafone Social Media Team
Great service and excellent member to…
Great service and excellent member to the team
February 25, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hello, Aaron,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jacob was very good at his job made me…
Jacob was very good at his job made me feel welcoming
February 25, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hello, Neil,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kian was so good with us as we took out…
Kian was so good with us as we took out a contract one week ago all data was not transferred and very important data was not uploaded. We came back to the shop and service previous to today's visit was in our opinion unprofessional . Wevwere unsatisfied customers after paying for the transfer of our data several days before and was so professional and we were highly impressed with him and his care for us
We would like to request employee of the month for kian in the Vodafone Trafford centre Manchester as he stopped us from leaving Vodafone
From Ossie Christopher 07831523525
February 25, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hello, Charlene,
It's great to hear about the positive experience which you had with Kian. We appreciate you taking the time to write in a review.
For your own privacy, please remove your contact details from the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had a great experience in store today
Had a great experience in store today. Jacob was super friendly and helpful
February 25, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Hi Sharon,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Manchester Trafford
Hi Jack,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Jacob brilliant customer service very…
Jacob brilliant customer service very quick and on point with everything was very clear and concise with all the information and was very pleasant to deal with.
February 22, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jacob helped in more ways than one
Jacob helped in more ways than one, I wasn’t sure how to go about transferring to Vodafone in which he did all for me.
February 22, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jacob was very helpful and clear in…
Jacob was very helpful and clear in guiding us through getting a new contract
February 22, 2025
Unprompted review
Reply from Vodafone UK - Manchester Trafford
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
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