Vodafone UK - Market Harborough Reviews 

379
TrustScore 5 out of 5

4.9

28 The Square, LE16 7PA Market Harborough, GB


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Rated 5 out of 5 stars

Akash and Anjali were extremely helpful, patient and kind. They seem equally personable and professional. I felt I could trust their advice without reservation.

Company replied

Rated 5 out of 5 stars

Went into store to upgrade our phone. We had an idea what we wanted to do but came away with a different plan. All thanks to the work of Aryan who found us a fantastic deal. Very happy with the servic... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care from all the team. I had a bad experience in London trying to upgrade my phone and came to this store whilst visiting my Parents. They were so patient and supportive as I had i... See more

Company replied

Rated 5 out of 5 stars

Went in to deal with a problem on our iPhone and Akasu continued to try and solve the problem which resulted in a win. Happy customers.

Company replied


Company details


Contact info

  • 28 The Square, LE16 7PA, Market Harborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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1-star

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4.9

All reviews

(379)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

All of the staff were friendly and very helpful. Also kind and polite.

November 29, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Ms Mee,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful staff

November 29, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Joy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely courteous and pleasant young…

Extremely courteous and pleasant young man Dhruvesh helped me to solve my issue.

November 29, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Yvonne,

Thanks for the lovely review and fantastic support for Dhruvesh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Druvesh was Super helpful and not at…

Druvesh was Super helpful and not at all pushy. He answered all of my questions and explained clearly how to progress from here. First rate!

November 29, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Nicholas,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Knowledge team

Knowledge team, friendly service

November 23, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Willy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service and friendly

Good service and friendly

November 23, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Suzanne,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service helped us understand…

Brilliant service helped us understand all aspect of the plan and very helpful

November 15, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Good service, staff with a sense of humour, comprehensive package that unfortunately means I also pay for my wife’s phone bill.

Seriously, excellent service.

November 15, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service

Fabulous service. Knew exactly what he was doing and found me the best deal for me.

November 11, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. Thank you. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

I cannot thank them enough

I cannot thank them enough. I had a problem with my phone and they were so patient, helpful and kind. A real credit to the company.

November 10, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi. We're so happy to hear about the positive assistance you received! It's great to know our team was patient, helpful, and kind in resolving your phone issue. We appreciate your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Anjali and Dhruvesh

Anjali and Dhruvesh were brilliant. They addressed our issue with efficiency and professionalism and they were very friendly and warm. Thank you both for you help.

November 1, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi. We're so glad to hear that you received such great support! We appreciate you taking the time to leave us this lovely review and are happy the team helped efficiently and professionally. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Team extremely knowledgeable and…

Team extremely knowledgeable and helpful. Would highly recommend.

October 21, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Dhruvesh

Served by Dhruvesh, very helpful, explained everything really well, sorted my signal problem out as well

October 11, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh was incredibly helpful

Dhruvesh was incredibly helpful, had great communication and explained everything clearly

October 11, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anjali

Very helpful and set up my device

October 10, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and easy

Made the switch of broadband very easy for me and also helped set up my sim

October 7, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anjali has been very helpful today and…

Anjali has been very helpful today, I've upgraded with the best deal for my usage.

October 5, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh was very helpful and…

Dhruvesh was very helpful and informative about buying a new phone

September 21, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience in store with anjali…

Amazing experience in store with anjali and romana

September 17, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Christine. Thank you for your review for Anjali and Romana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got an amazing broadband deal by…

Got an amazing broadband deal by Romana!
The store is a must visit, look for the lady.

September 12, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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