Vodafone UK - Market Harborough Reviews 

379
TrustScore 5 out of 5

4.9

28 The Square, LE16 7PA Market Harborough, GB


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Rated 5 out of 5 stars

Akash and Anjali were extremely helpful, patient and kind. They seem equally personable and professional. I felt I could trust their advice without reservation.

Company replied

Rated 5 out of 5 stars

Went into store to upgrade our phone. We had an idea what we wanted to do but came away with a different plan. All thanks to the work of Aryan who found us a fantastic deal. Very happy with the servic... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care from all the team. I had a bad experience in London trying to upgrade my phone and came to this store whilst visiting my Parents. They were so patient and supportive as I had i... See more

Company replied

Rated 5 out of 5 stars

Went in to deal with a problem on our iPhone and Akasu continued to try and solve the problem which resulted in a win. Happy customers.

Company replied


Company details


Contact info

  • 28 The Square, LE16 7PA, Market Harborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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4.9

All reviews

(379)

41,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Dhruvesh was great

Dhruvesh was great, really helpful and explained everything clearly.

Well done 👍👍

June 27, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey there,
Thanks for the lovely review and fantastic support for Dhruvesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent treatment in the vodafone…

Excellent treatment in the vodafone store
Friendly and swift service from Ionut and Romana

June 24, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Angela. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh was Extremely helpful and…

Dhruvesh was Extremely helpful and patient. Friendly and curtious.

June 22, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Stephen. We're happy to hear that you found our team member helpful, patient, and courteous. We appreciate you taking the time to share your positive experience!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant 🤩

Brilliant 🤩

June 20, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Thank you for your feedback!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh very helpful and informative

Dhruvesh very helpful and informative

June 20, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Thank you for the review Fiona, this is great to hear :) We're always here to help!

Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh has been a very knowledgeable…

Dhruvesh has been a very knowledgeable and helpful sales advisor who has really worked hard to get the product I really needed. I’d like to thank you for employing him.

June 15, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Phil. Thank you for your review for Dhruvesh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh in Market Harborough was an…

Dhruvesh in Market Harborough was an absolutely fantastic help. I went in desperate to get my old phone up and running, he sorted this, recovered all my data and helped me select an updated phone, patiently taking me through it step by step, which with my limited knowledge of phone c technology I needed. I would recommend his service without hesitation.

June 14, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Moya,

Thanks for the wonderful review and are happy to hear about the fantastic support you received.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

listened to my requirements and…

Romana listened to my requirements and understood my needs. Answered all my questions in a clear manner. Was happy with suggestions and outcome.

June 13, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi Ruth. Thank you for your review for Romana. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We went back to Dhruvesh for the 2nd time

We went back to Dhruvesh for the 2nd time off the back of how good he was the first time round.

Both times he has solved any problem that has risen and always found a solution.

I would definitely recommend anyone going to to Vodafone in Market Harborough to ask for Dhruvesh by name as he provides that good a service.

June 8, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Clare,

Thanks for the lovely review and fantastic support for Dhruvesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Rated 5 out of 5 stars

Ionut. Very helpful throughout

Ionut, Very helpful throughout the process. Listened to my requirements and gave me what I considered to be the ideal contract for me

June 3, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hi, we are pleased to hear about your fantastic experience. It's great to hear Ionut was helpful, found a plan to suit your needs and delivered an excellent service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

The service I got from Akash. Friendly and informative.

June 4, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Simply the best

Simply the best

June 1, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great suggestions how to decrease the…

Great suggestions how to decrease the cost of mine and my partner’s plans.
Friendly, helpful and knowledgeable.

May 31, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Silvia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh was very friendly and helpful

Dhruvesh was very friendly and helpful

May 31, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey,

Thanks for the lovely review and fantastic support for Dhruvesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Relaxed and friendly help again from…

Relaxed and friendly help again from Dhruvesh!

May 24, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey James,

Thanks for the lovely review and fantastic support for Dhruvesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh is absolutely brilliant

Dhruvesh is absolutely brilliant! Excellent service

May 24, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Emese,

Thanks for the lovely review and fantastic support for Dhruvesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

From the moment I came into the shop

From the moment I came into the shop, distressed, having lost my phone, I couldn't believe the amazing assistance I got from Romana and Dhruvesh. I'm so grateful and I recommend their service to everyone. Marvellous!

May 23, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service in the branch

Great customer service in the branch. Thanks to Romana & Akash for calming me down and sorting my contract, following awful customer service online

May 16, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Jen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhruvesh was excellent

Dhruvesh was excellent. Great communication and service. Got my daughter the best deal for her travels. Thank you so much.

May 16, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey Christina,

Thanks for the lovely review and fantastic support for Dhruvesh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Romana was absolutely brilliant

Romana was absolutely brilliant, I was locked out my phone and she sorted it out. She also got me a brilliant deal on my new SIM.

May 13, 2025
Unprompted review
Vodafone UK - Market Harborough logo

Reply from Vodafone UK - Market Harborough

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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