Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine. I am extremely happy with my service today I cant praise the advisor enough... See more
Company replied
Location
Switch locationUnit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.... See more
Company replied
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
Company replied
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clea... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Middlesbrough
Written by the company
Contact info
Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
4.9
Excellent
383 reviews
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Good customer service friendly and they…
Good customer service friendly and they delivered what I asked for
September 26, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew looked after me very well and…
Matthew looked after me very well and polite
September 24, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Gordon,
Thanks for the lovely review and the fantastic support you’ve shown for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Daisy,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Absolutely brilliant service. Matty was spot on, quick easy and simple.
September 20, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jordan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the Vodafone store today
I visited the Vodafone store today, 19 September 2026, to get my new iPhone 18 Pro Max in Burgundy. I was assisted by Matthew, a Retail Adviser, who was extremely helpful throughout my visit.
Matthew made the whole process easy and straightforward. He helped me set up my new iPhone, answered all my questions, and also resolved some other queries I had. I really appreciated how approachable and easy to talk to he was, and I felt genuinely valued as a customer.
It was a pleasure meeting Matthew, and I would like to thank him for his excellent customer service, support and advice.
Overall, I have had a great experience with Vodafone. I have been an existing customer for several years and have always appreciated the help, advice and support available. I would happily recommend Vodafone for their airtime and devices, as well as the great deals they offer.
Thank you again to Matthew and the Vodafone team for making my experience so positive.
September 19, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jaanu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matthew was great
Matthew was great, very helpful, I would definitely recommend him to other customers
September 18, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Jeanette,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was brilliant
Matthew was brilliant, he explained everything with great detail i fully understood everything. He was polite and genuine.
I am extremely happy with my service today I cant praise the advisor enough.
September 17, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Michael,
Thanks for the lovely review and fantastic support for Matthew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was very helpful for my dad to…
Matthew was very helpful for my dad to transfer over from sky
September 3, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hi Steven. We're so glad to hear that Matthew provided such helpful assistance with the transfer. It's wonderful to know that he made the process smooth and easy.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Reply from Vodafone UK - Middlesbrough
Hi David, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Really helpful advice regarding…
Really helpful advice regarding upgrading hand set.
August 31, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Victoria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Getting a new phone at the Middlesbrough Vodafone shop
I was treated with the utmost respect and kindness by Anas and his colleagues in the shop. Excellent customer service and professionalism. All aspects of the new phone contract etc were explained clearly and politely. I highly commend the staff.
August 27, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Stephen,
Thanks for the lovely review and fantastic support for Anas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful sales man
Really helpful sales man. Explained everything clearly.,
August 30, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Sally,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mathew talk us through the whole…
Mathew talk us through the whole process and was very polite and friendly. Give us plenty of advise and help. Thank you
August 29, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Lily,
Thanks for the lovely review and fantastic support for Mathew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Middlesbrough
Hey Julie
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic Experience from Matthew great…
Fantastic Experience from Matthew great at explaining everything from start to finish made me feel at ease
August 26, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was very helpful and…
Matthew was very helpful and informative of products available to me. Saved me money on my broadband and helped us with a problem with my sim.
August 24, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Lyndsey,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Staff member (Ewan) was very friendly
Staff member (Ewan) was very friendly, knowledgeable and helpful. Got a great deal on my wifes new phone.
August 22, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Visit
Was served by Chloe who is a credit to Vodaphone Chloe is polite knowledgable patient and paid attention to what we requested and came up with a solution that suited our needs
August 21, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hi Ronald, thank you so much for your wonderful review and the amazing support you’ve shown for Chloe, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Brilliant service from mathew would…
Brilliant service from mathew would highly recommend
August 21, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Diane,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
great experience and a lot of help from…
great experience and a lot of help from Ewan
August 19, 2026
Unprompted review
Reply from Vodafone UK - Middlesbrough
Hey Charlotte,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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