Vodafone UK - Nottingham Reviews 

261
•
TrustScore 5 out of 5

4.9

34 Clumber Street, NG1 3GB NOTTINGHAM, GB

•

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Rated 5 out of 5 stars

As soon as I arrived, someone came over to help me and seated me within a minute. Honestly, everything was set up so very quickly and smoothly, it truly made the whole experience effortless and I neve... See more

Company replied

Rated 5 out of 5 stars

I recently lost my phone due to leaving it on the roof of my car.🙈 I went into Vodafone in Nottingham on clumber Street and and spoke to the manager Tom. I was using an old phone with a new Sim... See more

Company replied

Rated 5 out of 5 stars

Well today I went to Vodafone in Nottingham to get an Esim and thankfully Zach ( Zachary ) was there to help me , he was kind , friendly and he explained everything clearly , He made the process ea... See more

Company replied

Rated 4 out of 5 stars

Experience was fantastic minus the computer system. The associate that helped us was lovely and was very helpful with everything we needed. We’ve been with Vodafone for years and what always lets them... See more

Company replied


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  • 34 Clumber Street, NG1 3GB, NOTTINGHAM, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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4.9

All reviews

(261)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Aasiyah was extremely helpful and informative. She solved my problem.

September 24, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Shawn,
Thanks for the lovely review and fantastic support for Aasiyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fast and friendly customer service

Rob was very helpful and very friendly helped me with my plan and explained why the previous bill was the way it was overall great experience.

September 21, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Victoria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great deals

Aasiyah was great. She got me a great deal on my new phone and was very friendly and helpful throughout the whole process.

September 18, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey William,

Thanks for the lovely review and fantastic support for Aasiyah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom A and Sam were brilliant at getting…

Tom A and Sam were brilliant at getting my sim upgrade sorted and reduced my bill as well! Brilliant service.

September 18, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham


Hey Bev,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome guys I met today and I was…

Awesome guys I met today and I was happy been attended to by them, as they were honest and clear.

September 18, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey chinedu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michaela was really helpful

Michaela was really helpful, she managed to get my bill from £72 to £42! Thank you for your help.

September 14, 2026
Unprompted review
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Reply from Vodafone UK - Nottingham

Hey Bilal,
Thanks for the lovely review and fantastic support for Michaela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Limara was professional.

September 14, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Daniel,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Limara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well today I went to Vodafone in…

Well today I went to Vodafone in Nottingham to get an Esim and thankfully Zach ( Zachary ) was there to help me , he was kind , friendly and he explained everything clearly ,
He made the process easier for me ,
I saw the plans chose what was suitable for me and then he activated it on my phone . Thank you so much for everything

September 13, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Fadak,
Thanks for the lovely review and fantastic support for Zachary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abz&rich were very helpful didnt know…

Abz&rich were very helpful didnt know what to look rich shower me my options gave me a price breakdown of each ipad and proceeded to pass me on to abz one of the retail advisor was very helpful and ran throught everyhing thoroughly and quickly

September 12, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Zac,
Thanks for the lovely review and fantastic support for Abz & Rich.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I recently lost my phone due to leaving…

I recently lost my phone due to leaving it on the roof of my car.🙈
I went into Vodafone in Nottingham on clumber Street and and spoke to the manager Tom.
I was using an old phone with a new Sim but it wouldn't work.
He straight away saw the fault and got onto the technical team who said they could sort it but would take a couple of days.
Tom promised to keep me updated and true to his word he did. It was finally sorted and he rang me to confirm my phone was up and running.
Just brilliant service from Tom professional and certainly knows his job. Thanks Tom!!!!!

September 11, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very helpful at getting my new…

Tom was very helpful at getting my new student sim plan set up for the new college year. I’d highly recommend

September 11, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Osman,

Thanks for the lovely review and fantastic support for Tom. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Asia was very friendly

Asia was very friendly when I was asking for support around storage

September 11, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Fleur,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very helpful accommodating my…

Tom was very helpful accommodating my three query he got my WhatsApp set up on my tablet and saved some money on my bill amazing service thank you

September 8, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Paul,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Asia did a very good job in solving my problem

Asia did a very good job in solving my problem and making everything clearer.

September 7, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

This is really lovely to hear, thanks for the review! We're glad we could help make everything clearer for you.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Asia was very lovely and helpful with…

Asia was very lovely and helpful with getting me a cheaper sim and broadband deal.

September 7, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hi Emilia. Thanks for the lovely review! It's fantastic to hear that our team was able to assist you in finding a more affordable deal for your services. We really appreciate your feedback.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Asia brings good services to customers…

Asia brings good services to customers and also friendly and serves clients well .Applouses to her 👏👏👏

September 7, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Michelle. This is fantastic to hear! We really appreciate the feedback about the excellent service provided by Asia.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Setting up an eSIM in the UK for the first time

As soon as I arrived, someone came over to help me and seated me within a minute. Honestly, everything was set up so very quickly and smoothly, it truly made the whole experience effortless and I never had to worry about anything. The service was absolutely amazing! I don't think I've ever been looked after by such accommodating, friendly, and genuinely kind people. A huge thank you to Santa and Tom for everything they've done to help!

September 7, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

This is fantastic to hear! We really appreciate the feedback about your smooth and effortless experience. We're so glad our team was accommodating, friendly, and kind.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Good service!

Tom, Sayfur and Aasiyah,Sam
They are Amazing Staff...

September 4, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Kolade,

Thanks for the lovely review and fantastic support for Tom, Sayfur, Aasiyah, and Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent assistance

For years, I have been a Vodafone customer simply because of the superb customer service the team always provides: very professional and super helpful assistants in the Nottingham store. Special thanks to Rob. Thank you ever so much!

August 14, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey Aleksandra,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

One of the better customer experiences…

One of the better customer experiences I’ve had recently. I think the lady who helped me said her name was Santa,
great customer service, very polite and friendly.

August 12, 2026
Unprompted review
Vodafone UK - Nottingham logo

Reply from Vodafone UK - Nottingham

Hey HW,

Thanks for the lovely review and fantastic support for Santa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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