I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... See more
Company replied
Location
Switch locationUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
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Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)
Company replied
Truly amazing customer service. Vodafone are truly lucky to have Dan and his Team in Prestatyn and I would thoroughly recommend!
Company replied
I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Prestatyn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, United Kingdom
4.9
Excellent
307 reviews
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Absolutely brilliant service from Nath
Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)
August 7, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Caroline,
Thanks for the lovely review and fantastic support for Nath.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Truly amazing customer service
Truly amazing customer service. Vodafone are truly lucky to have Dan and his Team in Prestatyn and I would thoroughly recommend!
August 7, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Jennifer,
Thanks for the lovely review and fantastic support for Dan and his Team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was initially helped by Will who I…
I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to sort these things by phoning Vodafone. I got nowhere on the phone so returned to the shop another day and met with Will again. And yet again he was superb. So knowledgeable, calm, friendly, personable, swift and got everything sorted. Brilliant guy!
August 6, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Jolene,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Above and beyond what i expected with…
Above and beyond what i expected with Dan. Great staff member and ill reccomend to all my friends.
August 5, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 star service from Dan
5 star service from Dan, nothing was too much trouble. Saved me money.
August 5, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Julie,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
HeyAndrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan was extremely knowledgeable and…
Nathan was extremely knowledgeable and made the whole process relatively painless
August 4, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Received excellent service from Nathan…
Received excellent service from Nathan in the Prestatyn store today. Friendly, knowledgable and totally professional. Thank you, Nathan.
August 4, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Vera,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was on holiday and decided to see…
I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been anymore helpful, as someone who finds technical information a struggle, he asked a few questions as to what I use my internet for and mobile and came up with the perfect package. I must admit I did have to ask if it was correct as I did think it was too good to be true! ,it all was. I was also relived not to have to contact Virgin media for the switch as this was also taken care off . The Prestatyn branch were friendly, I actually enjoyed sorting out this chore. Thank you Nathan . Value for money and customer service outstanding 👏
July 17, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hey Helen,
Thanks for the lovely review and fantastic support for Vicky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience in the shop
Lovely experience in the shop in Prestatyn from Nathan with lots of information and guidance on the best plan for me
July 14, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Zoe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Prestatyn
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Nathan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Good experience in Vodafone Prestatyn
Ordered new WiFi from Nathan good experience
July 14, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Billy,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Super helpful
Super helpful, great service! From Nathan
Will definitely come back...
July 8, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Kelly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to prestatyn Vodafone today as due…
Came to prestatyn Vodafone today as due upgrades and Vicky the lady helping us was fab got us the best prices ,explained everything and was really friendly and helpful
July 4, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Jo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing he upgraded my phone and sorted…
Amazing he upgraded my phone and sorted my plan to go abroad. Really nice guy.
July 4, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hi Bulent, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Dan was experienced and helped me…
Dan was experienced and helped me upgrade my whole family.
July 4, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Aden,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan was great and saved me money
Dan was great and saved me money. Will come back for the next upgrades.
July 3, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Ruth,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The experience has been very good thanks
The experience has been very good thanks
July 1, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Sasha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service given to me by Nathan
Excellent service given to me by Nathan
June 30, 2026
Unprompted review
Reply from Vodafone UK - Prestatyn
Hey Janet,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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