Vodafone UK - Reading The Oracle Centre Reviews 

338
TrustScore 4.5 out of 5

4.7

U12 Oracle Centre, RG1 2AH Reading, GB


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Rated 5 out of 5 stars

One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience he... See more

Company replied

Rated 5 out of 5 stars

I came into store looking for a new SIM, Salah was very kind and helpful and gave me a good deal on my plan.

Company replied

Rated 5 out of 5 stars

MARCO has been excellent .Very knowledgable and helpful to get my new contracts sorted I commend him for his service Nihal Samarasinghe

Company replied

Rated 5 out of 5 stars

The gentleman that served me was brilliant, explained everything and I as really awesome. Got seen very quick as well and all sorted within 10-15mins

Company replied


Company details


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  • U12 Oracle Centre, RG1 2AH, Reading, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

338 reviews

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4.7

All reviews

(338)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

I came into store looking for a new…

I came into store looking for a new SIM, Salah was very kind and helpful and gave me a good deal on my plan.

August 25, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Hocine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My last phone lasted for 5 years never…

My last phone lasted for 5 years never had any problems very good an help full staf

August 21, 2026
Unprompted review
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Reply from Vodafone UK - Reading The Oracle Centre

"Hey Sharda,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Good service

Good service Ashiq. Thanks

August 19, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Rob,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Omer helped get my phone working again…

Omer helped get my phone working again today. Very happy with service

August 19, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Sarmila,

Thanks for the lovely review and fantastic support for Omer.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Omer helped with SIM replacement and…

Omer helped with SIM replacement and account query today. Happy with service.

August 19, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Bel,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marco was amazing

Marco was amazing. Very patient and helpful. Explained everything to me clearly. Fantastic member of staff.

August 16, 2026
Unprompted review
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Reply from Vodafone UK - Reading The Oracle Centre

Hey Gaynor,

Thanks for the lovely review and fantastic support for Marco.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The gentleman that served me was…

The gentleman that served me was brilliant, explained everything and I as really awesome.
Got seen very quick as well and all sorted within 10-15mins

August 15, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

MARCO has been excellent .Very…

MARCO has been excellent .Very knowledgable and helpful to get my new contracts sorted
I commend him for his service
Nihal Samarasinghe

August 14, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Temi excellent customer service advisor

Temi excellent customer service advisor

August 14, 2026
Unprompted review
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Reply from Vodafone UK - Reading The Oracle Centre

Hey Rana,

Thanks for the lovely review and fantastic support for Temi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The process of getting my pay as you go…

The process of getting my pay as you go took few minutes.Sholto was polite & professional.Thanks

August 11, 2026
Unprompted review
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Reply from Vodafone UK - Reading The Oracle Centre

Hey Dinesh,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

One of the best customer services i…

One of the best customer services i have received from Ashiq. He was very patient and explained everything carefully and properly. He was not pushy at all and made sure that i enjoyed my experience here aswell. Good personality aswell.

August 10, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Ayoub,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Omer provided exceptional assistance…

Omer provided exceptional assistance during my visit to the Reading store. He thoroughly explained the options and helped me select the best solution for my needs. It was a highly professional and pleasant experience.

August 3, 2026
Unprompted review
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Reply from Vodafone UK - Reading The Oracle Centre

Hey Scott,

Thanks for the lovely review and fantastic support for Omer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wireless charger

I came into the oracle vodafone today looking for a wireless charger as my phone wasnt charging. I have to say saleh ( i think that was his name ) was so patient and understanding with me and hes an outstanding representative for your company!

August 1, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Cody,

Thanks for the lovely review and fantastic support for Saleh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with service of Omer and…

Very happy with service of Omer and Dan. They went the extra mile today. Thankyou!

July 28, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The assistant in the reading store…

The assistant in the reading store Alliyah
Was very helpful and polite with and with a smile .
And gave me some great advise and updated my sim for me.
And advised me on a possible upgrade in my phone as well in the very near future.

Thank you Dennis

July 13, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Dennis,

Thanks for the lovely review and fantastic support for Alliyah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

10/10

Spoke to a very friendly staff member called Muhammed. Was super helpful and got everything sorted for me

July 11, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Rimass,

Thanks for the lovely review and fantastic support for Muhammed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Omer was really helpful

Omer was really helpful, I really like his service

July 11, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Mavis,

Thanks for the lovely review and fantastic support for Omer.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marco was a fantastic help and provided…

Marco was a fantastic help and provided great customer service from start to finish. I would recommend and return.

July 10, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Adam ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marco is most helpful and lots of…

Marco is most helpful and lots of patient.

July 10, 2026
Unprompted review
Vodafone UK - Reading The Oracle Centre logo

Reply from Vodafone UK - Reading The Oracle Centre

Hey Lay,

Thanks for the lovely review and fantastic support for Marco.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 1 out of 5 stars

Thanks for your AI gentated response

Thanks for your response, it's obvious it's an AI generated reply because you havent read my post. I have already contacted your inept Customer Service Team as mentioned in my post and your reply to my asked me to contact them, why would that help?

July 3, 2026
Unprompted review

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