Tara was so helpful and patient she spent time with me to ensure I had the very best package for my needs and explained everything incredibly well..
Company replied
Location
Switch location33-35 Carolgate, DN22 6BZ Retford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Older people like to come into shops as a posed to online, the girls in Retford truly looked after me and made me feel welcome
Company replied
Friendly staff, made you feel welcome right from the start. Explained everything clearly and always made sure that we were happy with everything discussed before progressing on. Maintained eye cont... See more
Company replied
Who knew phone shopping could be so easy. Can’t praise this store enough. Staff were welcoming without being too much; attentive without being pushy and so friendly and helpful. Clearly knew their... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Retford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
33-35 Carolgate, DN22 6BZ, Retford, United Kingdom
4.9
Excellent
159 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you Tara
Tara was so helpful and patient she spent time with me to ensure I had the very best package for my needs and explained everything incredibly well..
August 19, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Carole,
Thanks for the lovely review and fantastic support for Tara.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I am an old boy but the help I got at…
I am an old boy but the help I got at this shop by all staff was excellent 👌 thank you
August 13, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Stephen,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nothing is ever to much trouble for all…
Nothing is ever to much trouble for all thr staff they are all super friendly and very helpful thank you
August 14, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Amelia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We found Amy to be very helpful and…
We found Amy to be very helpful and friendly nothing was too much trouble for her she did not try to hurry us . And had lots of patience we left there very happy
August 11, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Desmond,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Older people like to come into shops as…
Older people like to come into shops as a posed to online, the girls in Retford truly looked after me and made me feel welcome
August 10, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service and advice given to me was…
The service and advice given to me was over and above.Thanks for the professional care given.
July 6, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Retford Branch
Amy was friendly, helpful and all round excellent in helping me with a new phone. The most pleasant experience I’ve ever had, easy and quick.
July 6, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Lesley gave us an absolutely fantastic…
Lesley gave us an absolutely fantastic service start to finish, got an amazing deal on x2 phones, couldn’t be happier
Great attitude and super helpful 10/10!
July 6, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Adam,
Thanks for the lovely review and fantastic support for Lesley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Retford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Retford
Hey Evelyn,
Thanks for the lovely review and fantastic support for Any.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful staff as…
Very friendly and helpful staff as always.
June 26, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The ladies in store are always helpful…
The ladies in store are always helpful and ready with a smile.
June 23, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Lauren,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tara was amazing
Tara was amazing, she is a credit to your company
Helpful, extremely polite and explained things thoroughly
There should be more Tara’s in retail
June 17, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Linda ,
Thanks for the lovely review and fantastic support for Tara.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I.ve had the most excellant service…
I.ve had the most excellant service from tara and her colleuge at vodafone in retford..so helpful and caring nothing too much ..they.ve been great thankyou so much.
June 4, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Lorrainr,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service. Tara was super helpful and made the purchasing a new phone simple by fully explaining my contract and setting up the new phone for me. All the team members in the Retford store are welcoming, friendly and knowledgeable. Overall great experience.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tara was amazing she broke everything…
Tara was amazing she broke everything down for me on what I would be paying . As well as helping with my new phone contract. All the ladies in Vodafone Retford are amazing thank you all
June 4, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Stacey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Leslie was very helpful and friendly as…
Leslie was very helpful and friendly as always no matter how many times we go in
May 13, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Kevin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leslie was very helpful .
Leslie was very helpful and friendly.She clearly was very knowledgeable about her product.
She offered more thsn one option to meet our needs and explained them carefully.
May 12, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Belinda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lesley was very helpful and dealt with…
Lesley was very helpful and dealt with my issues very quickly and professionally. She's was very knowledgeable.
May 12, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Kevin,
Thanks for the lovely review and fantastic support for Lesley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Gone back to Vodafone for broadband as…
Gone back to Vodafone for broadband as I was not happy with my virgin package. Amy at the counter was very helpful with my request.
May 4, 2026
Unprompted review
Reply from Vodafone UK - Retford
Hey Gavin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.