Alex in the Rhyl branch was super helpful and understanding to what I needed etc. His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fre... See more
Company replied
Unit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB
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Alex in the Rhyl branch was super helpful and understanding to what I needed etc. His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fre... See more
Company replied
George was absolutely fantastic. He was so helpful and polite and helped me to find the best sim only. He asked questions to ensure the package suits my needs
Company replied
Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more
Company replied
We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more
Company replied
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Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom
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Alex was so helpful and friendly, went above and beyond to help myself and my mum

Reply from Vodafone UK - Rhyl
George was absolutely fantastic. He was so helpful and polite and helped me to find the best sim only. He asked questions to ensure the package suits my needs

Reply from Vodafone UK - Rhyl

Reply from Vodafone UK - Rhyl
Alex in the Rhyl branch was super helpful and understanding to what I needed etc.
His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fresh air and honestly he’s restored my faith in humanity a little bit today.
Excellent service. Alex for Vodafone CEO 😁

Reply from Vodafone UK - Rhyl
Ahead was really helpful and a pleasure to deal with nothing was too much hassle for him

Reply from Vodafone UK - Rhyl
I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store

Reply from Vodafone UK - Rhyl
Excellent customer service lovely sense humour 👏 👍

Reply from Vodafone UK - Rhyl

Reply from Vodafone UK - Rhyl
Alex was fabulous talking us through are contract absolutely great guy.

Reply from Vodafone UK - Rhyl
The best staff. Alex and George. You're the best. Thank you.

Reply from Vodafone UK - Rhyl
From start to finish the staff (Alex & George) were helpful knowledgeable & professional.
We always recommend Vodafone anyway but specially the Rhyll shop.

Reply from Vodafone UK - Rhyl

Reply from Vodafone UK - Rhyl
Alex and George were amazing and dealt with my problems to 100% above and beyond their pay grade

Reply from Vodafone UK - Rhyl
Five stars to the team in Rhyl who have given me a fabulous customer service

Reply from Vodafone UK - Rhyl
Ryan was very helpful today. Talked me through everything. Five stars from me.

Reply from Vodafone UK - Rhyl
Brilliant experience, Alex and George were amazing and assisted me in upgrading my phone, Apple Watch and internet.

Reply from Vodafone UK - Rhyl

Reply from Vodafone UK - Rhyl
Alex was very knowing pleasant and had time to explain in great detail for me to get. Many thanks to Alex.

Reply from Vodafone UK - Rhyl
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