Vodafone UK - Salisbury Reviews 

577
•
TrustScore 5 out of 5

5.0

Unit 20 , 40 Old George Mall, SP1 2AG Salisbury, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

I visited the Salisbury branch recently and was served by Alexandra, who was genuinely outstanding. Rather than pushing the first option at me, she took the time to understand my situation properly an... See more

Company replied

Rated 3 out of 5 stars

Jessica and everyone was super helpful and promptly put out my mind at rest regarding my query

Company replied

Rated 5 out of 5 stars

A big thank you to Jake for the excellent customer service I received yesterday on collecting my new iPhone. I was very worried about moving from android to iPhone, Jake put my mind a rest. He guide... See more

Company replied

Rated 5 out of 5 stars

Hello, I just have to say that Beckie who dealt with us at the Salisbury Store on Saturday 4th of April had impeccable patience, very helpful explaining all that was necessary to understand with our... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Salisbury

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 20 , 40 Old George Mall, SP1 2AG, Salisbury, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

577 reviews

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5.0

All reviews

(577)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Charlotte

Charlotte, was very friendly and helpful

September 25, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service

September 19, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Ellis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service 10/10

September 12, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Kiya,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica

Jessica, Salisbury Store. She was very helpful and very friendly!

September 12, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful & sorted out what I…

Extremely helpful & sorted out what I needed. Jessica was very professional.

September 11, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Amanda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was very friendly and extremely…

Jessica was very friendly and extremely helpful. I felt at ease and very comfortable talking to her.

September 11, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Martina,

Thanks for the lovely review and fantastic support for Jessica.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica very very good

September 9, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Jamie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was very helpful.

September 8, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Vicki,

Thanks for the lovely review and fantastic support for Jessica.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Very helpful and efficient. Thank you for your help.

September 8, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Margaret,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake

Jake
Excellent & prompt service, thank you Jake.
Nigel de F

September 2, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Nigel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake’s a great help and full of advice

Jake’s a great help and full of advice!
Fab service

August 29, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Linda,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

WE LOVE BECKIE WHAT A LEGEND!!!

WE LOVE BECKIE WHAT A LEGEND!!!

August 29, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

"Hey Jack,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Jessica was brilliant throughout the…

Jessica was brilliant throughout the process of switching over from another provider ensuring I was aware of all deals on the table.

August 28, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Sam

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience

Lovely, helpful and understanding member of staff

August 27, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Alexia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was very helpful

Jessica was very helpful, knowledgeable and friendly.

August 25, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Mikaela,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was brilliant Very good…

Jessica was brilliant Very good salesmanship and fantastic experience helpful and gave us a cheaper deal and very accommodating.

August 25, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Martyn,

Thanks for the lovely review and fantastic support for Jessica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful assistant

Kadie was a very helpful assistant and I was seen right away.

August 22, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Debbie,

Thanks for the lovely review and fantastic support for Kadie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlotte was a great sales person and…

Charlotte was a great sales person and made me feel totally at ease. She was very knowledgeable about all phones and deals and I left the shop very happy. Thanks Charlotte.

August 22, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Reuben,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jessica was helpful in-store changing…

Jessica was helpful in-store changing our phone plans

August 20, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey Samuel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kadie was very helpful and…

Kadie was very helpful and knowledgeable when setting up my new phone.

August 16, 2026
Unprompted review
Vodafone UK - Salisbury logo

Reply from Vodafone UK - Salisbury

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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