Ray was outstanding in explaining everything to me. I am not technical at all but he couldnt do enough to assist. Vodafone is extremely lucky to have this man on their team!
Location
Switch location25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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See what reviewers are saying
We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding
Company replied
Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... See more
Company replied
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Solihull Crescent Arcade
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
5.0
Excellent
744 reviews
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Amazing experience
Amazing experience. Helped by Wassi he was very friendly and made sure I got a good deal
April 21, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hi Shannon 🙂 Thank you for leaving us this great feedback. We really appreciate it. We're glad you got the deal and the service you deserve from Wassi! If you need any help from us in the future you know where we are. Liam
Great service from Waasi
April 21, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
William help served me wirh an uogeade
William help served me wirh an uogeade, additional sim and home broadband too, at an affordable price.
April 19, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great in person experience with Mo
Had a great in person experience with Mo and the Vodafone team! Helped me find a better tariff deal and the transition was smooth & simple! Thank you everyone for such a pleasent experience - in the current climate of sales & Customer service its glad to know that great staff still exist 😀
April 18, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Alisha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by William help setup my…
Great service by William help setup my new tablet and found me a better deal on my SIm card
April 13, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Colette,
Thanks for the lovely review and fantastic support for Williiam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Sinead,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Made me feel at ease
Wassi was so helpful and knowledgeable, made me feel at ease and left much happier on a better tariff
Thankyou !!
April 10, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Elle,
Thanks for the lovely review and fantastic support for Wassi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
William was great help me aort out my…
William was great help me aort out my mobile. Excellent customee servive
April 10, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Dennis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mo was excellent and incredibly patient
Mo was excellent and incredibly patient. I hadn't backed my phone up for ages. He sorted it out over a long period of time. Very friendly and clear explanation and advice also
April 9, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Paul,
Thanks for the lovely review and fantastic support for Mo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service thank you
Waasi was really helpful
Emma was very reassuring
April 8, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Jackie,
Thanks for the lovely review and fantastic support for Waasi and Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Waasi was so patient and knowledgeable, answering all my questions and putting any concerns at ease during my visit today. He went above and beyond to help me find the best deal. His lovely customer service makes him a real credit to the company.
April 7, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Leyla,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Phone virus !
Came into store because my phone had an issue where there was a virus and multiple pop ups on my screen which stopped me from accessing messages and calls. Met with Ricardo instore who got Waasi to help me out. Waasi was brilliant and managed to fix my phone within minutes. Service was amazing and cannot thank them enough for their help.
April 7, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Jaquline,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was very helpful and efficient in…
Waasi was very helpful and efficient in fixing my phone very quickly whilst I waited. I'm very happy with the service I received.
April 6, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Audrey
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mo and wassi are absolutely amazing and…
Mo and wassi are absolutely amazing and very very very helpful. Highly recommend you both
April 4, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Nikki,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very patient and clear service by Jay
Very patient and clear service by Jay. I'm not good with phone technologies. He gave me best possible deal on upgrade. Andexpained the breakdown very clearly. Very personable service
April 4, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Paul,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi great service
Waasi
Great service prompt and fixed .
Friendly no problem attitude, Waasi a credit to Vodafone.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Clive,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
William help get me a better deal from…
William help get me a better deal from PAYG to a contract and saving me money
April 3, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Nadir,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful
Super helpful. Made buying a new phone pain free. Brilliant friendly advice. Waasi was excellent. Made the whole experience easy and felt comfortable and confident I got a great deal.
April 3, 2026
Unprompted review
Reply from Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Solihull Crescent Arcade
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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