Vodafone UK - Spalding Reviews 

140
•
TrustScore 5 out of 5

4.9

Unit 1 17-18 Market Place, PE11 1SU Spalding, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Rose provided excellent customer service. She is very knowledgeable about the products, and she is very kind and courteous. She is an asset to Vodafone.

Company replied

Rated 5 out of 5 stars

Amanda was amazing, excellent customer service, friendly and a lovely smile. A real asset to your company. I went into store 10 minutes before closing! Amanda sorted out my smart watch for me. She des... See more

Company replied

Rated 5 out of 5 stars

I entered the store and the three assistants were all dealing with customers of a certain age. I noticed each customer was receiving excellent attention. James noticed me waiting and said somebody wo... See more

Company replied

Rated 5 out of 5 stars

It is refreshing to be dealt with face to face. Chloe was knowledgeable, efficient, friendly and polite. She took her time to explain the contract. You don't get this service online and it why we must... See more

Company replied


Company details


Contact info

  • Unit 1 17-18 Market Place, PE11 1SU, Spalding, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(140)

42,851 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

September 18, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Denis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rose&Chloe Above and beyond they duty …

Rose&Chloe Above and beyond they duty very pleased with the help

September 14, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Much improved service reception with…

Much improved service reception with vodaphone Rose&Chloe at branch extremlly helpfull with changeover

September 14, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rose provided excellent customer…

Rose provided excellent customer service.
She is very knowledgeable about the products, and she is very kind and courteous.
She is an asset to Vodafone.

September 10, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Michael. This is wonderful to hear! We truly appreciate your positive feedback and are so glad you received such great customer service from Rose.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Rose was fantastic

Rose was fantastic. She was so patient and knowledgeable.

September 7, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Deborah. Thanks for the lovely review and fantastic support for our team member. We're so glad to hear about your positive experience with Rose.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Everything went smoothly and everything…

Everything went smoothly and everything done very professionally with all questions answered. All very helpful.

September 1, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Tony,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rose has been extremely helpful and…

Rose has been extremely helpful and informative

August 25, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rose.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, really helpful thank you so much really grateful 🙏 🥲

August 25, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Tracy,
Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good people and friendly

Very good people and friendly
Also very helpful

August 25, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Jean,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful in store

Very helpful in store, would recommend to anyone for phone help

August 24, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Sam,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rose sorted out a difficult problem for…

Rose sorted out a difficult problem for me with a smile. Thank you

August 24, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Edward, thank you so much for your wonderful review and the amazing support you’ve shown for Rose, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Fantastic staff very helpful and…

Fantastic staff very helpful and assisted me with all my needs. Both very helpful and knowlegeable.

August 23, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Theresa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Rose at the Spalding…

Great service from Rose at the Spalding branch.

August 7, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Jason,

Thanks for the lovely review and fantastic support for Rose.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rose was absolutely brilliant

Rose was absolutely brilliant, so helpful and made me feel comfortable 😊

August 3, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Yvonne,

Thanks for the lovely review and fantastic support for Rose. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We went into Vodafone in Spalding to…

We went into Vodafone in Spalding to collect my husband’s iPhone, Thomas was so helpful in asssting with the complete service of transferring all information for us, my husband has a severe eye condition and Thomas’s help was invaluable to us. I can thoroughly recommend both Vodaphone and Thomas!

August 1, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful service

July 30, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Rose

July 27, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Mrs Gillian Haydon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful excellent personality.

July 24, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Kevin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amanda and Rose were able to help me…

Amanda and Rose were able to help me factory reset my phone and they were really kind and helpful. Would highly recommend

July 16, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hey Derek,

Thanks for the lovely review and fantastic support for Amanda and Rose.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service! Rose was a great help with the my phone plan and what a needed. Looking forward for my phone and watch. Very happy and a delight to come back in store.

July 13, 2026
Unprompted review
Vodafone UK - Spalding logo

Reply from Vodafone UK - Spalding

Hi Ryan, thank you so much for your wonderful review and the amazing support you’ve shown for Rose, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look