The person who we had was extremely efficient and hard working towards exactly what we needed. He got the job done and also really took the time to keep us assured and to be sure of what we want. Over... See more
Company replied
151 High Street, SM1 1JH Sutton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The person who we had was extremely efficient and hard working towards exactly what we needed. He got the job done and also really took the time to keep us assured and to be sure of what we want. Over... See more
Company replied
Mahid was wonderful. He listened carefully to us and helped my husband and me get a much better deal after years with Vodafone. He is kind, wise, and truly understood what we needed. We are so gratefu... See more
Company replied
We had a brilliant experience with Gregg at Vodafone. From start to finish, the customer service was outstanding. Gregg was incredibly knowledgeable and explained everything clearly, making sure we... See more
Company replied
I had a great experience with Warren at the Vodafone Sutton store. He was friendly, patient, and very professional throughout the whole process. He took the time to explain everything clearly, answere... See more
Company replied
Written by the company
151 High Street, SM1 1JH, Sutton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good patient service by Ainsley.
Very pleased as was dreading updating my phone!

Reply from Vodafone UK - Sutton
Mahid was wonderful. He listened carefully to us and helped my husband and me get a much better deal after years with Vodafone. He is kind, wise, and truly understood what we needed. We are so grateful to him.

Reply from Vodafone UK - Sutton
Warren has been amazing, helped get my new phone sorted when the bank was being a pain. Genuinely good guy.

Reply from Vodafone UK - Sutton
Outstanding service, he was kind professional and explained everything in detail. Sutton Branch

Reply from Vodafone UK - Sutton
Warren the best employee is the store

Reply from Vodafone UK - Sutton
Greg’s an amazing advisor, definitely knows his stuff and helped me out the whole journey of upgrading to a new phone and explained everything very clearly.

Reply from Vodafone UK - Sutton
Brilliant - Greg was very friendly, professional and helpful.

Reply from Vodafone UK - Sutton
Computer problems made visit too long however Warren tried his very best and eventually worked out how to get the job done

Reply from Vodafone UK - Sutton
Greg was very professional, knowledgeable, friendly and helpful. Our experience was made so much better by him, as we had quite a complicated problem.

Reply from Vodafone UK - Sutton
The person who we had was extremely efficient and hard working towards exactly what we needed. He got the job done and also really took the time to keep us assured and to be sure of what we want. Overall great experience and is absolutely worth going to when in need.

Reply from Vodafone UK - Sutton
Greg today was extremely helpful, kind, knowledgeable and professional. I was very pleased with the service.
It’s great to have a local Vodafone shop for face to face service.
Thank you Greg for your help
To add today was served by Ainsley, he was very kind and helpful, a lovely gentleman. All staff at the Vodafone Sutton shop are very good a their job and customer service. Thank you Ainsley for your help today

Reply from Vodafone UK - Sutton
Today went into Vodafone in Sutton ask Vodafone staff to check on price plan, mr ainsley and his team all super friendly and dealt problem super quick so Iam a very satisfied customer and hope in the future we will use there broad band instead sky.

Reply from Vodafone UK - Sutton
Warren was great in assisting us. Our plan was reduced and got a new phone! So happy, thank you!

Reply from Vodafone UK - Sutton
Warren is very helpful and he explains every details very well. He is very accomodating. I would rate him 10/10.👏👏👏

Reply from Vodafone UK - Sutton
Warren - service 10/10 - he helped with a really tricky issue with my phone plan and was able to bring my sim plan down to an affordable amount! If you’re visiting Vodafone in Sutton, Warren is the perfect staffer to work out any issues, and he knew all the latest offers super super helpful !!!

Reply from Vodafone UK - Sutton
Ainsley was an absolute charm. Felt like I came home for another number. I am grateful for the service at the sutton vodaphone store.

Reply from Vodafone UK - Sutton
Excellent service! The gentleman was very patient, polite, and helpful. He assisted us with everything we needed and explained everything very clearly. The company should be proud to have such a professional member of staff.

Reply from Vodafone UK - Sutton
I had a great experience with Warren at the Vodafone Sutton store. He was friendly, patient, and very professional throughout the whole process. He took the time to explain everything clearly, answered all my questions, and made setting up my new SIM and account quick and easy. Excellent customer service from start to finish. Thank you, Warren – you’re a real credit to the Vodafone team! Highly recommended. ⭐⭐⭐⭐⭐

Reply from Vodafone UK - Sutton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.