Vodafone UK - Sutton Reviews 

257
•
TrustScore 5 out of 5

4.9

151 High Street, SM1 1JH Sutton, GB

•

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Rated 5 out of 5 stars

The person who we had was extremely efficient and hard working towards exactly what we needed. He got the job done and also really took the time to keep us assured and to be sure of what we want. Over... See more

Company replied

Rated 5 out of 5 stars

Mahid was wonderful. He listened carefully to us and helped my husband and me get a much better deal after years with Vodafone. He is kind, wise, and truly understood what we needed. We are so gratefu... See more

Company replied

Rated 5 out of 5 stars

We had a brilliant experience with Gregg at Vodafone. From start to finish, the customer service was outstanding. Gregg was incredibly knowledgeable and explained everything clearly, making sure we... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Warren at the Vodafone Sutton store. He was friendly, patient, and very professional throughout the whole process. He took the time to explain everything clearly, answere... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Sutton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 151 High Street, SM1 1JH, Sutton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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4.9

All reviews

(257)

42,728 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good patient service by Ainsley.

Very good patient service by Ainsley.

Very pleased as was dreading updating my phone!

September 28, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mahid was wonderful

Mahid was wonderful. He listened carefully to us and helped my husband and me get a much better deal after years with Vodafone. He is kind, wise, and truly understood what we needed. We are so grateful to him.

September 22, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey Daisy,

Thanks for the lovely review and fantastic support for Mahid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Warren has been amazing

Warren has been amazing, helped get my new phone sorted when the bank was being a pain. Genuinely good guy.

September 21, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding service

Outstanding service, he was kind professional and explained everything in detail. Sutton Branch

September 14, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service!!

September 14, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey Jon,

Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Warren the best employee is the store

Warren the best employee is the store

September 12, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

"Hey Shadman,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Greg’s an amazing advisor

Greg’s an amazing advisor, definitely knows his stuff and helped me out the whole journey of upgrading to a new phone and explained everything very clearly.

September 12, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

"Hey Robin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Brilliant

Brilliant - Greg was very friendly, professional and helpful.

September 12, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey Jenni,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Computer problems made visit too long

Computer problems made visit too long however Warren tried his very best and eventually worked out how to get the job done

September 5, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey Penelope,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Greg was very professional

Greg was very professional, knowledgeable, friendly and helpful. Our experience was made so much better by him, as we had quite a complicated problem.

September 5, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey Lorraine,

Thanks for the lovely review and fantastic support for Greg.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Warren was amazing thank you

August 29, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

"Hey Jo,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Warren 29/08/26

The person who we had was extremely efficient and hard working towards exactly what we needed. He got the job done and also really took the time to keep us assured and to be sure of what we want. Overall great experience and is absolutely worth going to when in need.

August 29, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Greg today was extremely helpful

Greg today was extremely helpful, kind, knowledgeable and professional. I was very pleased with the service.
It’s great to have a local Vodafone shop for face to face service.
Thank you Greg for your help

To add today was served by Ainsley, he was very kind and helpful, a lovely gentleman. All staff at the Vodafone Sutton shop are very good a their job and customer service. Thank you Ainsley for your help today

August 29, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey Claire,

Thanks for the lovely review and fantastic support for Greg.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today went into Vodafone in Sutton ask…

Today went into Vodafone in Sutton ask Vodafone staff to check on price plan, mr ainsley and his team all super friendly and dealt problem super quick so Iam a very satisfied customer and hope in the future we will use there broad band instead sky.

August 24, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Warren was great in assisting us

Warren was great in assisting us. Our plan was reduced and got a new phone! So happy, thank you!

August 22, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hi Elizabeta, thank you so much for your wonderful review and the amazing support you’ve shown for Warren, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Warren is very helpful and he explains…

Warren is very helpful and he explains every details very well. He is very accomodating. I would rate him 10/10.👏👏👏

August 13, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey Mike,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Warren is a gem!

Warren - service 10/10 - he helped with a really tricky issue with my phone plan and was able to bring my sim plan down to an affordable amount! If you’re visiting Vodafone in Sutton, Warren is the perfect staffer to work out any issues, and he knew all the latest offers super super helpful !!!

August 7, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey Mui,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Warren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ainsley was an absolute charm

Ainsley was an absolute charm. Felt like I came home for another number. I am grateful for the service at the sutton vodaphone store.

July 29, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service! The gentleman was very patient, polite, and helpful. He assisted us with everything we needed and explained everything very clearly. The company should be proud to have such a professional member of staff.

July 27, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey Geani,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience with Warren at…

I had a great experience with Warren at the Vodafone Sutton store. He was friendly, patient, and very professional throughout the whole process. He took the time to explain everything clearly, answered all my questions, and made setting up my new SIM and account quick and easy. Excellent customer service from start to finish. Thank you, Warren – you’re a real credit to the Vodafone team! Highly recommended. ⭐⭐⭐⭐⭐

July 27, 2026
Unprompted review
Vodafone UK - Sutton logo

Reply from Vodafone UK - Sutton

Hey João,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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