I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... See more
Company replied
Location
Switch locationUNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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See what reviewers are saying
We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.
Company replied
I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.... See more
Company replied
Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Swindon
Written by the company
Contact info
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom
4.8
Excellent
377 reviews
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It was a great experience with …
It was a great experience with Vodafone as we got a new phone on contract and nazmin helped us and was very polite. Overall a great experience
December 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Alben,
Thanks for the lovely review and fantastic support for Nazmin .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All good service from Nazmin
December 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Barry,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Problema solved quickly.Nazmin solve…
Problema solved quickly.Nazmin solve our problem related to switching from one card to another and keeping the same number.
also upgraded from 15 pro max to 17 pro max. Everything went quickly. She is very nice and helps customers needs immediately😍
December 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Madalina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
It’s really nice service and explained…
It’s really nice service and explained very nicely i love it
November 29, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Syfique,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I visited yr shop at Swindon today
I visited yr shop at Swindon today, I am not sure if i will accept the offer today. fortunately , i met yr lovely and helpful staff - Palasha today. She is really a good staff, i can feel that she is willing to help more than just making a deal for company. very enjoyable experience . thank you Palasha!
November 23, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swindon
We're happy to hear that you had a great experience, and we appreciate you sharing your positive feedback with us.
Thanks,
Vodafone Social Media Team
Give Conor a Raise
Conor in the Swindon store was super quick to pick up on my issue with paying too much with my bill. Although there isn’t anything I can do until May, I was able to ask any questions I had and Conor made me feel comfortable to do so. Give the man a raise!
November 21, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're happy to hear that everything was quickly identified and that you felt comfortable asking questions.
Thanks for your feedback,
Vodafone Social Media Team
This is THE store to visit
Went in to discuss upgrading two contracts and home broadband and couldn't have received a better service. These guys go above and beyond to get you on the best deal for you and ultimately save you money
November 9, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We're happy to hear that you received excellent service while discussing your upgrade options. We appreciate you mentioning that our team went above and beyond to find the best deals and save you money. Thanks for your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin
Nazmin was very helpful with my trade in price and upgrade to the new iphone17 pro
November 5, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Broadband Enquiry and Purchase
I had a good experience at the store. Conor was very much helpful, he assisted with various discounts and bundles for my broadband.
November 4, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We're glad you enjoyed your experience at the store. It's great to know the assistance with discounts and bundles for your broadband was helpful. We appreciate your positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was helped by Conor who was…
I was helped by Conor who was exceptionally kind, knowledgeable and helped me understand my options and gave me a better contract.
November 3, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We're happy to hear that you had such a positive experience. We appreciate your feedback and are so glad that our team was able to provide you with a better understanding of your options. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Palasha was very professional and…
Palasha was very professional and helped me getting the phone I wanted and explained everything I needed to know about it and about my contract.. very helpful, friendly and polite
November 3, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We appreciate you taking the time to share your experience! We're happy to hear that you received such great support and that everything was clearly explained. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very great services
Very great services! Conor is great , very professional, and calm , we enjoy how much patience had with us !
November 2, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Connor was very professional
Connor was very professional, helpful and very friendly. Great service. He made my day
November 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. It is great to hear we made your day. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Conor was great
November 1, 2025
Unprompted review
Reply from Vodafone UK - Swindon
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Mac is a kind and caring member of your…
Mac is a kind and caring member of your team and also very knowledgeable
October 30, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. We're happy to hear that a team member's knowledge and caring attitude positively impacted your experience. We appreciate you taking the time to share your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I am writing to express my concern…
I am writing to express my concern regarding the lack of customer service and the absence of an email address. I have also been experiencing difficulties with my internet service, including two weeks of intermittent or slow connectivity, and a weak phone signal.Rip off
September 25, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hi. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone. If you need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Connor was really helpful and was quick…
Connor was really helpful and was quick and easy to pick up my phone
October 4, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Jake,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Conor was great
Conor was great, pleasant, friendly and super helpful. 5 star service!!!
October 4, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Well served by simran.
October 4, 2025
Unprompted review
Reply from Vodafone UK - Swindon
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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