Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have... See more
Company replied
22 Union Street, TQ2 5PW Torquay, GB
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Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have... See more
Company replied
Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I a... See more
Company replied
The upgrade and change of my new phone was simple and stress free thanks to Lewis. I will definitely be returning to upgrade when my contract is up.
Company replied
Che made my entire week ! He found me the best deal I could possibly imagine ! I cannot recommend che and the Vodafone Torquay branch enough. They assisted me beyond the call of duty while spor... See more
Company replied
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22 Union Street, TQ2 5PW, Torquay, United Kingdom
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The upgrade and change of my new phone was simple and stress free thanks to Lewis. I will definitely be returning to upgrade when my contract is up.

Reply from Vodafone UK - Torquay
Lewis was friendly, helpful, and gave good advice. A great experience.

Reply from Vodafone UK - Torquay
Bethany was great with helping us to decide on which sim plan we needed and didn’t rush us! It is a nice relaxed environment and a lovely team to talk to, we will definitely be back again, as we have used them for the last 5 years!

Reply from Vodafone UK - Torquay
Went the extra mile and got me the deal to suit me. Great customer service, Very happy.

Reply from Vodafone UK - Torquay
Great store with friendly people working inside. I was served by Bethany who helped me save £10 on my monthly bill with a new contract. She was very helpful and understanding when we were talking. I also liked her little quips she made whilst we were waiting on the computer which I thought were quite funny. I'd recommend this store for the staff inside with a very friendly smile!

Reply from Vodafone UK - Torquay
Adam was my service representative. Rapid, efficient, polite and effective service. What more could you ask for! Thanks Adam/Vodaphone!

Reply from Vodafone UK - Torquay

Reply from Vodafone UK - Torquay
Service from Bethany was superb above and beyond.so friendly and professional she was a pleasure to deal with.12 out of 10.

Reply from Vodafone UK - Torquay
Che was very funny and polite. Had great costumer service and was very helpful for my blind mum.

Reply from Vodafone UK - Torquay
Great customer service, great offer given , very knowledgeable about all products. Very welcoming

Reply from Vodafone UK - Torquay
Visited Torquay today for some advice and as usual Adam sorted us out superbly, explaining everything to me, with various different options in easy to understand language. Thank you Adam

Reply from Vodafone UK - Torquay
Always come to the Torquay store as I always like to speak to Adam who is very helpful and deals with my autistic issues without any judgement. Always shows me a variety of deals and makes sure I'm happy with what I've chosen.

Reply from Vodafone UK - Torquay
Bethany was very friendly, informative and helpful, she made our options clear and supported our understanding of the process. A very positive experience.

Reply from Vodafone UK - Torquay
Excellent, helped me with what I needed. Plus brining my monthly bill down due to broadband.

Reply from Vodafone UK - Torquay
Excellent service by Adam who saved me some money and got me exactly what I needed, first class

Reply from Vodafone UK - Torquay
Fantastic customer service especially from Bethany! Really happy with my new phone and contract!

Reply from Vodafone UK - Torquay

Reply from Vodafone UK - Torquay
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