Great customer service from Gurpreet and Bil. Was seen as soon as I walked in and they didn’t stop trying until they fixed my problem. Really happy and would definitely return to this branch in the fu... See more
Location
Switch locationUnit 29b New Square, B70 7PP West Bromwich, GB
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The assistant Nayim was very pleasant upon entering the store,he asked what I required but wasn't pushy.He had knowledge of the product I was looking for and explained the difference in the phones.i... See more
Company replied
Had to wait a little while but staff kept me updated and were very polite and courteous. They were very busy in store but I was seen quite swiftly. My query was dealt with effectively by Guppi and I h... See more
Company replied
Nayim has explained everything very well. He took his time with the customers and allowed us to not feel rushed. It was a good and wonderful experience and definitely be back if we need more help.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - West Bromwich
Written by the company
Contact info
Unit 29b New Square, B70 7PP, West Bromwich, United Kingdom
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Gup was wicked and saved me a fortune…
Gup was wicked and saved me a fortune on my overall package

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
Gup was amazing helped me with a…
Gup was amazing helped me with a cheaper deal with haste and transferred all my data to my new phone

Reply from Vodafone UK - West Bromwich
Narinder was amazing today got a great…
Narinder was amazing today got a great sim only deal

Reply from Vodafone UK - West Bromwich
Gup was fab
Gup was fab ! Nothing was too much trouble , very patient . Managed to get me better deals and cheaper price per month .

Reply from Vodafone UK - West Bromwich
Great personnel
Great personnel , always happy to help, and can't do enough for you.

Reply from Vodafone UK - West Bromwich
Bil was brilliant and helped me get a…
Bil was brilliant and helped me get a better contract

Reply from Vodafone UK - West Bromwich
Bil was very great an helped me sort…
Bil was very great an helped me sort put new sim

Reply from Vodafone UK - West Bromwich
I had a fantastic experience with GUP…
I had a fantastic experience with GUP at Vodafone in West Bromwich. He explained everything clearly and professionally, and he did a very, very good job. He was patient, helpful, and made the whole process easy and stress-free. If I could, I would give him 10 stars instead of 5! Highly recommended.

Reply from Vodafone UK - West Bromwich
The lady from the front desk was very
The lady from the front desk was very, very nice and really helpful.

Reply from Vodafone UK - West Bromwich
As soon as I enter the shop I see…
As soon as I enter the shop I see aaliah and chloe greeted me with huge smiles and a warm welcome. They managed to save me money and give me great service from start to finish i am very happy 😊 and I had fun

Reply from Vodafone UK - West Bromwich
Very good very helpful staff
Very good very helpful staff. My problem was sorted in store Narinder. From the West Brom store

Reply from Vodafone UK - West Bromwich
Awesomeness customer service from Chloe…
Awesomeness customer service from Chloe -West brom branch
Great job!

Reply from Vodafone UK - West Bromwich
Gup dealed with me made it very easy…
Gup dealed with me made it very easy and very fast nice guy

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
Bil was very confident and polite and…
Bil was very confident and polite and knows what he's doing

Reply from Vodafone UK - West Bromwich
Chloe and gup were fantastic
Chloe and gup were fantastic, very happy to serve me

Reply from Vodafone UK - West Bromwich
I was served by bil who was brilliant…
I was served by bil who was brilliant an helped me alot

Reply from Vodafone UK - West Bromwich

Reply from Vodafone UK - West Bromwich
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