Ron made the experience very simple and straightforward. When I upgraded my phone last time, the colleague put my tariff onto the wrong phone and it was difficult to rectify. However, Ron ensured that... See more
Company replied
Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB
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Ron made the experience very simple and straightforward. When I upgraded my phone last time, the colleague put my tariff onto the wrong phone and it was difficult to rectify. However, Ron ensured that... See more
Company replied
Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more
Company replied
Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online. Simil... See more
Company replied
No issues , But a good coffee in store would make the experience great 😊
Company replied
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Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom
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Ron was very helpful today thanks

Reply from Vodafone UK - Widnes
Ron made the experience very simple and straightforward. When I upgraded my phone last time, the colleague put my tariff onto the wrong phone and it was difficult to rectify. However, Ron ensured that my tariff was added onto the correct phone, enabling me to upgrade seamlessly.

Reply from Vodafone UK - Widnes
Jonathan was brilliant in the Widnes store.. so helpful and very informative 👍

Reply from Vodafone UK - Widnes
Ron and Jonny delt with us in the widnes store and they was excellent would highly recommend going seeing them

Reply from Vodafone UK - Widnes
Excellent service , from Ash so knowledgeable friendly and helpful

Reply from Vodafone UK - Widnes
Very welcoming and polite member of staff, upgrade was simple and all information I needed was provided.
Great experience
Member of staff was Beth.

Reply from Vodafone UK - Widnes
Bethany was a great help today when I came to collect my new phone. She also helped me set it up which was a great help thanks

Reply from Vodafone UK - Widnes
Bethany was marvellous great customer service

Reply from Vodafone UK - Widnes
Ashley in the widnes store a credit to your company. Great customer service always gives you time

Reply from Vodafone UK - Widnes
Thanks to Beth and ash for all there help

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Bethany was extremely helpful and sorted us with a great new deal. Very friendly

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Ron..
Very pleasant and helpful and very patient...sorted out my request very professionally
Thanks

Reply from Vodafone UK - Widnes
Ash made everything easy for me in store, from ordering new hand seats to watches. Overall I would recommend going in store.

Reply from Vodafone UK - Widnes
Ash was incredibly helpful in arranging another upgrade for me. This was my second visit to the Vodafone store, and both times I’ve had a fantastic experience with Ash. He made the whole process straightforward and stress-free.

Reply from Vodafone UK - Widnes
Called into the Widnes branch to see about changing Broadband didn’t know what to expect.
Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning around cancelling contracts she sorted everything out, she was lovely

Reply from Vodafone UK - Widnes
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