Vodafone UK - Wimbledon Reviews 

252
TrustScore 5 out of 5

4.9

3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB


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Rated 5 out of 5 stars

Really helpful, Alex provided exactly what I needed and also some useful advice about upgrading my plan. I would recommend to others

Rated 5 out of 5 stars

Today, I visited Wimbledon branch to sort out my roaming data. Sharon (hope I spelled it right) patiently sorted out my data stuff etc and I do appreciate her time and service.

Company replied

Rated 5 out of 5 stars

I took out a data SIM last week which unfortunately didn't work out for me due to poor signal. I went to the Vodafone store to cancel within my 14 day cooling off period. The contract was cancelled in... See more

Company replied

Rated 5 out of 5 stars

Rameez was wonderfully helpful today in Vodafone. I’ve just moved from abroad and he outlined everything for me easily and made it fast and understandable.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Wimbledon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(252)

40,266 reviews in the last 12 months

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Rated 1 out of 5 stars

Lost email access by upgrading to iPhone16 Pro

Having upgraded from an iPhone 8 to an iPhone 16 Pro, I found I was no longer able to access my email from my new phone. I returned to the same store but was met with indifference and no practical help to resolve the problem.

July 13, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Gareth,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was most helpful with my problem…

Alex was most helpful with my problem and how to resolve it. All now working satisfactorily.

July 12, 2025
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Suresh,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service was excellent

The service was excellent
Advisor was Alex

July 11, 2025
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Frances,

Thank you for the wonderful review and the great support you’ve shown for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zeshan was very helpful and informative…

Zeshan was very helpful and informative and made upgrading simple.

July 9, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tamera was Amazingly helpful

Tamera was Amazingly helpful, patient and charming

July 8, 2025
Unprompted review
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Reply from Vodafone UK - Wimbledon

Hey Yana,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rameez

Rameez, Thank you for your help. Your are amazing. My phone has stolen yesterday and today on my Birthday only for 30 min I had best deal for new one! Thank you again and keep going!

July 3, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Nadya,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Warren was very helpful and friendly

June 21, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Antonio. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was so helpful!

It was great , Alex was very helpful

June 16, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hi Millie! We're happy to hear that you had a great experience, and we appreciate you mentioning the team member who assisted you!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly staff

Jason,Warren and Fayyadh were great! They are very friendly and professional.

June 14, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Thanks for the review,

Vodafone Social Media Team

Rated 5 out of 5 stars

Warren was very supportıve and…

Warren was very supportıve and knowledgeable when ıt came to helpıng me choose the rıght plan. He is a brilliant man and went above and beyond for me thank you Warren.

June 3, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Gokmen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We needed a wifi and a SIM card

We needed a wifi and a SIM card, Alexandra helped us a lot. She was really nice and kind. Very satisfied with the service.

June 1, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Alex,

Thanks for the lovely review and fantastic support for Alexandra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service , Warren is a a top man thank you very much and thank you to Ricky for the Support. Ciao ciao

May 30, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Elvira,

Thanks for the lovely review and fantastic support for Warren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service, very informative.

May 19, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Abdul,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service
Good upselling skill
Nice discount
Warren is the best men at de job
Good luck vodafone

May 16, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Babul,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from the Wimbledon team

I had a complicated series of things to do - 3 trade-ins, 3 new phones, new contracts, convert to eSIMs - but Ricky and Alex made it all go smoothly. Great service.

May 10, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey there,

Thanks for the lovely review and fantastic support for Ricky and Alex. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rameez at Wimbledon Store

Rameez, assistant manager of Wimbledon branch - absolutely fantastic. I will move my contract to Vodafone after my current contract runs out. Everyone in the store was above and beyond. Annabel

May 7, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Annabel,

Thanks for the lovely review and fantastic support for Rameez and his team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am very grateful to the Vodafone…

I am very grateful to the Vodafone Wimbledon retail advisor Mr JASON for his help and support he is very competent and has helped very efficiently with my upgrade.
Thank you.
Kind regards.

May 6, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Malik,

Thanks for the lovely review and fantastic support for Jason.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex helped a lot to take a new…

Alex helped a lot to take a new connection. Explained about the sim and the broadband pricing. Thanks for the service.
Look forward to use the new network…

May 3, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Syedrizwan,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alexa and Zeeshan

The staff are very kind and helpful, I was served by Alexa and Zeeshan, they were both proffesional and courteous!

April 28, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Hussein,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a pleasant experience with Alex…

I had a pleasant experience with Alex today. I came to the store to enquire about my bills. She gave a clear explanation of the bill breakdown and gave me a great offer for Vodafone broadband. I am very happy.

April 28, 2025
Unprompted review
Vodafone UK - Wimbledon logo

Reply from Vodafone UK - Wimbledon

Hey Ahmed,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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