Vodafone UK - Wokingham Reviews 

499
TrustScore 5 out of 5

5.0

11 Market Pl, RG40 1AL Wokingham, GB


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Rated 5 out of 5 stars

Stuart gave amazing service! He made my phone upgrade quick, easy, and stress-free. He was highly informative and answered all my questions. I definitely recommend this store for upgrades or new contr... See more

Company replied

Rated 5 out of 5 stars

Wow Pik in the Wokingham was amazing at helping me with updating my WhatsApp, absolutely amazing 🤩 and I give her more then 5 stars, best customer service I’ve received today Thank you

Company replied

Rated 5 out of 5 stars

Stuart was very helpful with choosing a new sim plan for my daughters first phone highly recommend the store

Company replied

Rated 4 out of 5 stars

Dan was very helpful and understanding of an old ladies ipad problems. Also was very efficient when my daughter and I had new phones last week

Company replied


Company details


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  • 11 Market Pl, RG40 1AL, Wokingham, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

499 reviews

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5.0

All reviews

(499)

40,490 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service from Cheuk

Brilliant service from Cheuk.
Very understanding and very happy with my up grade.
Thanks

March 25, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Louise,

Thanks for the lovely review and fantastic support for Cheuk.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff (cheuk)

Cheuk was very helpful with upgrading our plans, he has very good knowledge on all aspects. I went in to talk about upgrading my phone and also ask about broadband. Cheuk helped us with great information and time efficiency. Would definitely recommend going and talking to Cheuk for any Vodafone information.

March 25, 2026
Unprompted review
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Reply from Vodafone UK - Wokingham

Hey Daisy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk help me setup the new iPhone

Cheuk help me setup the new iPhone , and he is very kindly

March 24, 2026
Unprompted review
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Reply from Vodafone UK - Wokingham

Hey Jane,
 
Thanks for the lovely review and fantastic support for Cheuk.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk helps to setup the iPad setting…

Cheuk helps to setup the iPad setting for me, very friendly

March 24, 2026
Unprompted review
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Reply from Vodafone UK - Wokingham

Hey Colin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk's support was brilliant and he…

Cheuk's support was brilliant and he gave us a great offer plus great advice

March 21, 2026
Unprompted review
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Reply from Vodafone UK - Wokingham

Hey Claire,

Thanks for the lovely review and fantastic support for Cheuk.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk help me solve the sim issue and…

Cheuk help me solve the sim issue and save the money

March 21, 2026
Unprompted review
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Reply from Vodafone UK - Wokingham

Hey Terry,
 
Thanks for the lovely review and fantastic support for Cheuk.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jerry excellent

March 21, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Peter,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Lee for setting up my phone and…

Thanks Lee for setting up my phone and made it works! 10/10

March 20, 2026
Unprompted review
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Reply from Vodafone UK - Wokingham

Hey Isobel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jerry very helpful

March 20, 2026
Unprompted review
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Reply from Vodafone UK - Wokingham

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk help me solve the broadband…

Cheuk help me solve the broadband issue, very friendly

March 20, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Phil,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well done lee…

Just came into the store for some advice regarding my contract. Lee was exceptional. Ended up taking out a few more add ons with the contract upgrades due to his friendly customer skills

March 19, 2026
Unprompted review
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Reply from Vodafone UK - Wokingham

Hey Deont, ​

Thanks for the lovely review and fantastic support for Lee. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Jerry was very helpful today

Jerry was very helpful today. Very impressed with his customer service. Thank you!

March 19, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Emily,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was incredible!

Lee was absolutely incredible. He went above and beyond to ensure the issue we had with my son’s phone was resolved. He was knowledge, professional, friendly and supremely patient with us. We could not have asked for better customer service. Vodafone are lucky to have an employee like Lee. He is a real credit to the company and a shining example for others.

March 18, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Ruth,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk was a great sales advisor and…

Cheuk was a great sales advisor and helped me understand my options for a new contract

March 18, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Frances,

Thanks for the lovely review and fantastic support for Cheuk.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jerry was really helpful and solved my…

Jerry was really helpful and solved my problem immediately

March 17, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Belinda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wai was very helpful

Wai was very helpful

March 17, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was very helpful and knowledgeable

Lee was very helpful and knowledgeable. He helped me understand the issue and resolve it.

March 14, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Dylan,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Jerry for sorting out my phone

March 14, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

lee is the best

lee is the best

March 14, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Albert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hin is amazing and very helpful

Hin is amazing and very helpful

March 13, 2026
Unprompted review
Vodafone UK - Wokingham logo

Reply from Vodafone UK - Wokingham

Hey Tatiana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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