Vodafone UK - Wolverhampton Reviews 

576
TrustScore 5 out of 5

5.0

49 Dudley Street, WV1 3ER Wolverhampton, GB


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Rated 5 out of 5 stars

I had a really great experience at Vodafone. Kye was friendly, professional and very helpful throughout. Kye took the time to explain everything clearly and made sure I understood all my options. Exce... See more

Company replied

Rated 5 out of 5 stars

Jack helped us out loads at the Wolverhampton Town branch couldn't fault him done as much as he could in our difficult situation

Company replied

Rated 5 out of 5 stars

I recently contacted Vodafone UK to upgrade my broadband as my existing contract was coming to an end, and I also added a SIM-only deal. The new arrangement has worked out really well and will sav... See more

Company replied

Rated 5 out of 5 stars

I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident... See more

Company replied


Company details


Contact info

  • 49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

576 reviews

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5.0

All reviews

(576)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Aaron was very professional with…

Aaron was very professional with upgrading my contract. Super friendly and helpful. Thank you

March 13, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Lynzi,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sat with kye for a new device he was…

Sat with kye for a new device he was hands down one of the best customer service ive dealt with in my life spoke me through everything properly

March 11, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Grant,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Met Leah today at Wolverhampton city…

Met Leah today at Wolverhampton city centre shop. Excellent knowledge of service and perfect demeanor and excellent customer service provided. Answered all the questions and then some. I see a bright future ahead of you Leah. Wish you all the best.

March 11, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The two amazing staff members ( Narj…

The two amazing staff members ( Narj and Ayshe) were very professional and helpful.

March 1, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Tobias,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’m very happy with the service I…

I’m very happy with the service I received from Aysha in Vodafone. Thank you

March 8, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey RanjnacDevi,

Thanks for the lovely review and fantastic support for Aysha.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aysha was pleasant to talk to

Aysha was pleasant to talk to. She ensured to understand my situation and guided me through the process of resolving them.

March 7, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Chinedu,

Thanks for the lovely review and fantastic support for Aysha.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by a very friendly and…

I was served by a very friendly and pleasant young lady called Katie. I went into the shop with a rough idea of what I wanted but she explained things and wasn’t pushy at all.
I ended up buying a new phone with an iPad included. First class service from Katie.

March 6, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Richard,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and professional adviser

Leah the adviser was so helpful . I went into the store to upgrade my phone she advised me of what phone to get showed me all the different colours to purchase and ordered the one I wanted. I picked my phone up and she set it all up for I couldn't have thanked her enough she was so friendly professional and not at all patronising. Thank you Leah

February 25, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Nicola,

Thanks for the lovely review and fantastic support for Leah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very good and helped me get a…

Jack was very good and helped me get a new phone. Big smart guy Kye also helped and Katie the manager was also good.

March 2, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Amandeep,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very great

Jack was very great. We had a good experience in Shop. Jack is very kind

March 1, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpfull and nice ( Leah )

Very helpfull and nice ( Leah )
She give us all info and the best chices for us
Thank you Leahq

March 1, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Zevedei
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing all the way through!

Jack was absolutely amazing. Ensured I was comfortable through the whole process. He hooked me up with a S26 Ultra preorder, a watch, an IPhone 17 ProMax for my partner and saved me an absolute chunk on my home broadband. Highly recommend the guys in this branch!

February 28, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Callum,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service from Jack, Leah and Katie. They could not have been more helpful in what was a fairly complex transaction. Highly recommended! Thank you all!

February 25, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in the store and we got served by…

Came in the store and we got served by Jack. Thankyou for sorting us out, and making our experience easier and better

February 23, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Tylor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience got everything we…

Amazing experience got everything we wanted sorted with no pressure sales tactics. Jack was a pleasure to talk to and I would make a beeline for him to help again in the future if we need to.

February 22, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Kelly,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack has been very helpful and more…

Jack has been very helpful and more importantly not to pushy he has also answered all ok my questions very professional and helpfully

February 21, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie was excellent today at helping me…

Katie was excellent today at helping me sort both my phones. Very professional manner. Super happy with the service!!

February 19, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Ciprian,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Katie and leah were great at sorting me…

Katie and leah were great at sorting me a broadband deal ans sim upgrade l! Great service

February 17, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Weiwei,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie and leah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I came into the store to fix a…

Today I came into the store to fix a few tech issues on my phone, Cristina was the one who served me and she was very friendly

February 17, 2026
Unprompted review
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Reply from Vodafone UK - Wolverhampton

Hey Patrick,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Cristina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help

Extremely helpful and polite

February 14, 2026
Unprompted review
Vodafone UK - Wolverhampton logo

Reply from Vodafone UK - Wolverhampton

Hey Christopher,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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