I had a really great experience at Vodafone. Kye was friendly, professional and very helpful throughout. Kye took the time to explain everything clearly and made sure I understood all my options. Exce... See more
Company replied
Location
Switch location49 Dudley Street, WV1 3ER Wolverhampton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jack helped us out loads at the Wolverhampton Town branch couldn't fault him done as much as he could in our difficult situation
Company replied
I recently contacted Vodafone UK to upgrade my broadband as my existing contract was coming to an end, and I also added a SIM-only deal. The new arrangement has worked out really well and will sav... See more
Company replied
I was really impressed with Jack. I went into the shop for two reasons 1) day roaming 2) new phone. He was friendly, knowledgeable and helped by talking through the different options. I felt confident... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Wolverhampton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
49 Dudley Street, WV1 3ER, Wolverhampton, United Kingdom
5.0
Excellent
576 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kye was an amazing person to deal with
I wanted to leave a review for Kye at the Wolverhampton Vodafone store to recognise the excellent service I received.
Kye was incredibly helpful, patient, understanding and kind throughout my visit. He took the time to listen, explained everything clearly, and never made me feel rushed or pressured. Nothing was too much trouble, and he genuinely wanted to find the best solution for me.
Kye is a real credit to the Wolverhampton store and to Vodafone as a business. Customer service like his is becoming increasingly rare, and he is a fantastic ambassador for the company. Thank you, Kye, for going above and beyond, it was a pleasure to be looked after by someone who clearly cares about their customers.
July 12, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Jo,
Thanks for the lovely review and fantastic support for Kye.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
It’s an Amazing experience katie is…
It’s an Amazing experience katie is very nice very helpful and very helping
July 13, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Raja,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Christina N
Christina N was extremely helpful and provided a swift transaction for what we wanted.
She was polite and professional, if you ever need assistance ask for Christina N.
Thank you for your help today
July 13, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hi Rachel, thank you so much for your wonderful review and the amazing support you’ve shown for Christina, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great deal at three Vodafone with Shabs…
Great deal at three Vodafone with Shabs . Highly recommend him
July 13, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Nizam,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good overall its best experience
July 13, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Gaggi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Friendly efficient helpful staff.
July 11, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wolverhampton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kate was excellent and I am always…
Kate was excellent and I am always happy to come in. She always has time for me and has helped me every time I come into store. She is very patient and a lovely young girl.
July 9, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Bel,
Thanks for the lovely review and fantastic support for Kate.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shaibs was amazing
Shaibs was amazing. Give me a good deal so i took another sim for my daughter
July 9, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Amalia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service by jas and Leah 10/10
July 7, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Teena,
Thanks for the lovely review and fantastic support for Jas & Leah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wolverhampton
Hey Nahida,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cristina dinca was very helpful and…
Cristina dinca was very helpful and friendly great support
July 7, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had a great experience with the…
I had a great experience with the Vodafone representative. They were friendly, professional, and explained all the home broadband options clearly. The whole process was quick and hassle-free, and they helped me choose the best package for my needs. Excellent customer service—I would highly recommend them to anyone looking for Vodafone home broadband. Thank you!
July 5, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Kuldeep,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wolverhampton
Hi Kesan, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Leah was really great
Leah was really great. Excellent customer service!
July 4, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Oworu,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jas was super helpful when it came to…
Jas was super helpful when it came to purchasing a new iphone, explained everything really well and in simple terms to ensure we understood everything. He was really helpful in explaing all the different contracts we could purchase. Really helpful, really polite, really approacable could easy have a laugh with him. Amazing service.
July 4, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Raimonda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wolverhampton
Hey Pushkar,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Looked after by Kye
Looked after by Kye. Great advisor who was friendly and attentive.
July 3, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to store looking for an ipad…
Came in to store looking for an ipad for my business . After dealing with countless issues katie and leah were fantastic and kept the morale high despite the obstacles, they did a great job and helped alot
July 2, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Lonut,
Thanks for the lovely review and fantastic support for Katie and Leah. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very Helpful Staff
Came in to have a look at some phones as i’m looking to upgrade, wasn’t too sure what i wanted, spoke to a staff member called Leah and she was super helpful, very knowledgeable. 👍🏼
June 27, 2026
Unprompted review
Reply from Vodafone UK - Wolverhampton
Hey Ben,
Thanks for the lovely review and fantastic support for Leah. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.