I was advised by Owain in the Yate Branch. I found him really helpful on advice about which phone to have to match my criteria for use. He was very approachable regarding repeating answers to questi... See more
Company replied
Location
Switch locationUnit 23 , Yate Shopping Centre, BS37 4AS Yate, GB
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Charlotte was extremely helpful, and persevered with all our 'problems' bought about by changing the contract and adding another number to a private one. a Very patient and knowledgeable
Company replied
So happy with the service, had time to help you find a mobile phone.
Company replied
Excellent service. Charlie was really helpful and any problems are always sorted out. 1st class
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Yate
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 23 , Yate Shopping Centre, BS37 4AS, Yate, United Kingdom
4.9
Excellent
162 reviews
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Spoke to Colin & Charlie who helped me…
Spoke to Colin & Charlie who helped me transfer my data to my brand new phone!! Really helpful staff thank you
August 3, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Charlie was really helpful and any problems are always sorted out. 1st class
August 3, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Kara,
Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie done a good job and told me the…
Charlie done a good job and told me the new contract and moved me from pay as you go onto contract. Thanks a lot
August 3, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Anthony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely helful young me Owain very…
Lovely helful young me Owain very helpful.
July 29, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed help setting up my new phone
Needed help setting up my new phone. Charlie and Chloe were very helpful and made sure everything transferred.
July 28, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Margaret,
Thanks for the lovely review and fantastic support for Charlie and Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan helped setup my phone very…
Jordan was really helpful as i wanted to change my phone and had no idea how to do that. He made it easy for me. Thank you.
July 22, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Patricia,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff
Charlotte was extremely helpful, and persevered with all our 'problems' bought about by changing the contract and adding another number to a private one. a
Very patient and knowledgeable
July 21, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Sue,
Thanks for the lovely review and fantastic support for Charlotte.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan Helped transfer my data and put…
Jordan Helped transfer my data and put my mind at ease with the process lovely customer service
July 18, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Anne,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Well done Owain!
I was advised by Owain in the Yate Branch.
I found him really helpful on advice about which phone to have to match my criteria for use. He was very approachable regarding repeating answers to questions etc, which I didnt quite understand. Another plus is, he has an appropriate sense of humour for this job. Well done Owain!
July 11, 2026
Unprompted review
Reply from Vodafone UK - Yate
"Hey Williams,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great experience in Yate
Great experience in Yate. Charlie, Owain and Chloe were all fantastic and helped me a lot
July 10, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service really helped me out…
Excellent service really helped me out after losing my phone thank you so much Charlie and Chloe enjoy the Maltese’s
July 7, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Nigel,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Yate
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Was worried about getting a new phone
Was worried about getting a new phone, has a lot of important photos from me wedding I could not live without, Jordan and Colin were confident they could get this sorted and they did! Great team, fantastic, confident service, cheers lads
June 28, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Lee,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan provided an excellent service
Jordan provided an excellent service. I’m not IT savvy and his patience and knowledge was first class
June 26, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Robert,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service
Charlie was amazing today helping me sort a new three sim only contract following a house move. Charlie was helpful, knowledgeable and kind. Thank you and looking forward to having a signal in my new home now.
June 8, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Sally,
Thanks for the lovely review and fantastic support for Charlie
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Charlie was so helpful setting up my…
Charlie was so helpful setting up my new contract and phone. I really needed help and Charlie made the whole process very easy. I will definitely be back in the future
June 8, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Sally,
It's fantastic to hear that Charlie was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owain has been thoughtful
Owain has been thoughtful, professional and patient especially explaining everything to our son with Down syndrome. We would thoroughly recommend him. Great service c
June 6, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Sandra,
Thanks for the lovely review and fantastic support for Owain.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone contract
I recently visited Vodafone in Yate to purchase a new phone and received excellent service from Owain. He was friendly, knowledgeable, and took the time to clearly explain my options without any pressure.
Qwain carefully reviewed my requirements and was able to find me a contract that was not only better but also cheaper than my previous provider. The difference in customer service was remarkable - my previous provider's customer service wasn't a patch on Owain's.
From start to finish, the experience was professional, informative, and genuinely customer focused. I couldn't fault the service provided and would highly recommend both Owain and the Vodafone Yate store to anyone looking for a new phone or contract.
Thank you Owain, for making the whole process so straightforward and enjoyable.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Liz,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Owain and Colin have helped me set up…
Owain and Colin have helped me set up my device and even saved me money for when I go abroad! Brilliant team in yate can't recommend enough
June 5, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Sandra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellant service even stayed half an…
Excellant service even stayed half an hour after closing to sort us out . Thankyou 👍
Also half the price EE quoted
June 3, 2026
Unprompted review
Reply from Vodafone UK - Yate
Hey Joanne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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