Vodafone India 

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Rated 1 out of 5 stars

Too much frustrating service provider. I am feeling myself fooled by porting from Airtel to Vi. First Sales team: Very poor & misbehaviour attitude. Secondly: If you complain about any issue, no... See more

Rated 1 out of 5 stars

My number got blocked out of nowhere and now they want me to get postpaid to reactivate again. Worst cashgrab move. Customer service is of no help.

Rated 1 out of 5 stars

Such a third class services provided by the vodaphone. No one in the service centre team who are willing to asssist the query properly. Aranika and many others are such a 5th class standerd people... See more

Rated 1 out of 5 stars

If a network is performing poorly nowadays, it's likely Vodafone. Even not fine in 4G network, not expecting in 5G. Everyday we are suffering so don't expect any selected date.

Company details

  1. Telecommunications Service Provider
  2. also in
  3. Internet Provider
  4. Internet Service Provider
  5. Mobile Network Operator
  6. Phone and Internet Service

Information provided by various external sources

Vodafone India: Prepaid mobile services, prepaid recharge, postpaid mobile plans, data card-USB internet service, india calling cards-international & national roaming services, blackberry email services


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Rated 1 out of 5 stars

0 star company

I would give a 0 star coz its usual a flop company. And i dont know who gave them fastest network award😁. Just ported to jio. No network even inside home. VI WILL shut down in coming few years

November 24, 2022
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Rated 1 out of 5 stars

i was cheated by vi.

in my area vi speed is good. (i used prepaid). recently I bought new vi postpaid plan (rs. 701 - unlimited data). I think this is best plan and best service, but when I use this new sim my experience was wrost. Sometimes internet speed is high, most of time internet speed is much slow(even i can't send whatsapp message). This how vi gives you experience by paying high amount (701 + GST). Due to this i lost reliability on vi. Now I am waiting to pass 3 months for doing MNP.
I am thinking to buy new sim from other operator (because vi is unusable)
This will waste my money around 3k.
What else can I do??
Think again if you are thinking to buy vi postpaid.

November 9, 2022
Unprompted review
Rated 1 out of 5 stars

HORRIBLE EXPERIENCE!!!

HORRIBLE EXPERIENCE!!!

The representatives at the store didn’t give us proper guidance or proper information given to us. 3 people together also couldn’t guide us for activating 1 SIM card. We waited for 1 & half hour & in the end the new or the old sim wasn’t working!
Even after calling vodafone care , the representatives on call couldn’t guide us, were very unprofessional & kept keeping us on hold without even informing!
Such a horrible experience & waste of time & a headache to deal with!

November 7, 2022
Unprompted review
Rated 1 out of 5 stars

Third Class Service from Vodafone

Third Class Service from Vodafone, Writting this issue by taking network support from other company. I have raised an complaint and without solving issue they have updated Issue Resolved. Haven’t expected this kind of service from Vodafone… BYE BYE VODAFONE

October 31, 2022
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Rated 1 out of 5 stars

Vodafone Idea's international roaming is a SCAM

Vodafone Idea's international roaming service is a scam. I am a frequent international traveller and rely heavily on uninterrupted voice & data access when abroad - twice Vodafone has left me abroad with no connectivity, and both times claimed exhorbitant international roaming charges, for services I did not use!
This time, they 'automatically' extended my International Roaming pack, without my consent. I had specifically selected the IR Pack for 1-day only - if I wanted more, I would have selected a longer duration pack! Now, they are claiming charges for 2-billing cycles, when I have proof from my overseas mobile operator (O2 Germany) that I was using their services and not Vodafone Idea.

The support for IR is ineffective (both via App and call center), even as a longstanding postpaid customer they will cut your connection unless you continue to pay even for unused charges. And instead of processing the complaint and conducting a systematic investigation, they simply cut my line and sent payment recovery agents to my registered address.
Not following proper customer complaint procedure and giving customer satisfactory proof of claimed charges is a violation of Consumer Rights and Right to Information.
Sending payment collection agents to a private address without completing investigation or giving customer legal notice is Harassment according to Indian Penal Code.

October 10, 2022
Unprompted review
Rated 1 out of 5 stars

I SURRENDERED A NUMBER 9811791329

I SURRENDERED A NUMBER 9811791329 AND TILL TWO MONTHS AFTERTHAT I KEPT RECEIVING BILL.WORST CUSTOMER SERVICE.AGENTS DONT KNOW HOW TO SPEAK TO CUSTOMER.THEY DID NOT CONNECT ME TO THEIR MANAGER.THE SUPERVISOR ALSO WAS UNREACABLE TILL 40 MINUTES HOLD.I DONT KNOW WHY THEY ARE DOING THIS FRAUD.

October 16, 2022
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Rated 1 out of 5 stars

Worst

Hi Vodafone team. This is to bring to your notice about the bad experience I had with the Vodafone outlet in JP nagar 6th phase bangalore. You customer executive doesn't even know how to speak with the customer. Doesnt even provide proper instructions nor provide proper answer to the questions raised. He is busy speaking with his fellow colleague than answering my queries. This is not the way to handle the customer. Me being one of your oldest customer didn't expect such a bad presentation from you lr Vodafone teams side.
Raghavendra

October 8, 2022
Unprompted review
Rated 1 out of 5 stars

I am using Vi Postpaid no - 8955588222

I am using Vi Postpaid no. in last 2 month I have made the payment of 6000/- for my phone bill, my last bill was for 1700/- and due date was 4th oct, my call barred on 1st oct. I thought I need to make payment so I made payment full, I been waiting for unbarred my call, next day I call customer care, told all the store they I come to know , I have to make another pay of 945/- for my another no which I have not used, but they said you have used, I did not had other option, I made the payment for 945/- after all that still I am not able to use my no. after calling them I come to know I have to wait for another 4 hrs.

October 3, 2022
Unprompted review
Rated 1 out of 5 stars

Worst service

They cut our balance after every 3 to 4 months. When we call then only we get to know that we have exhausted our balance, but where we don't know...

October 3, 2022
Unprompted review
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Rated 1 out of 5 stars

Called Vodafone customer services tried…

Called Vodafone customer services tried 3 times to cancel my sim plan. They did not seem to understand or tried to ask silly questions, and then they deleted my number gave me a wrong PAC which did not work. After another call the account was cancelled and no service on my phone. Then the day after I got an email saying welcome to my new plan. I would never recommend anyone to use Vodafone a disgrace.
I cancelled the plan during the 14 day period.When I got the first payment info there was £6 more additional charge but did not say what for.

September 24, 2022
Unprompted review
Rated 1 out of 5 stars

The worst customer service!

The worst customer service!! For past 10 days, I am asking them to re-apply for safe custody. Every officer says in an hour will call back and in 10 days no call. I have spoken to 4, or 5 officers so far. So so unprofessional .. Definitely transferring my number to another service provider.

September 21, 2022
Unprompted review
Rated 1 out of 5 stars

Very Worst Network.

Very Worst Network.
Please Don't use VI.
Vi Owners please stop this f*🄺**g business, which is not suitable for you. Jio is better than this.
The avarage 4G speed is 16mbps, and my friend can't even acces ur review site due to ur f**🄺**g network speed.
Worst Network Ever In India.
💩💩💩🇻 🇮 🤮🤮🤮

September 21, 2022
Unprompted review
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Rated 1 out of 5 stars

CROOK COMPANY

I strongly recommend not to buy international roaming pack from Vodafone. I purchased an international roaming pack from Vodafone few days prior to my travel and these crooks activated the international roaming pack while I was still in India. This inspite of my calling their customer services and I was told that the pack would be activated only after I landed in the country of my travel. They are cheaters and crooks

September 21, 2022
Unprompted review

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