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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the platform's user-friendliness and intuitive design, finding it easy to navigate and track projects. Many appreciate the opportunities provided, with some successfully landing jobs and building their careers through the site. The secure payment system is often highlighted as a positive aspect, offering peace of mind to freelancers. However, some people were dissatisfied with aspects of the service and payment processes. There are reports of slow payments on larger projects and concerns about the 20% commission on top of subscription fees. Some users also experienced difficulties with payment methods, wishing for alternatives to PayPal due to high fees. Additionally, a few customers found the audition process restrictive or felt that their auditions were not adequately considered.

What people talk about most

User experience

Consumers find the user experience to be positive. Many reviewers praise the platform's intuitive interface,... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the service, highlighting the... See more

Website

Reviewers mention positive feedback about the website, highlighting its user-friendly interface and ease of... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers report being paid on... See more

Staff

Reviewers highlight ambiguous aspects of staff. While some customers praise the helpfulness of the team, the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some great clients out there, and am lucky enough to have been connected to them through the site. It is wildly frustrating, however, the high percentage voices chooses to enforce. More than that, th... See more

Company replied

Rated 4 out of 5 stars

A power shift! Most of my VO work used to come through Voice123, which is now an overpriced, underperforming "Pay To Play" platform promoting primarily poor opportunities. Voices.com has picked up the... See more

Company replied

Rated 4 out of 5 stars

I landed my first job within just a few weeks of joining the platform, which was exciting! However, I do wish audition access was a bit less restrictive. Since I don’t have the premium membership, I... See more

Company replied

Rated 4 out of 5 stars

Voices.com has been my go to "Pay To Play" casting site for almost 8 years. I get relatively good value for the money. It pays for itself every year. The only things that disappoint me are: They are,... See more

Company replied


Company details

  1. Media Company

Written by the company

Voices is the world’s #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.


Contact info

3.5

Average

TrustScore 3.5 out of 5

693 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great site for voice over work but...

I am relatively new to the Voices platform and I have been most active there than previous platforms. If you are in doubt I would say give it a try. They do retain 20% of earnings as part of accessing jobs on the site but you ultimately are in charge of your quote so you can factor that in. Also their yearly subscription can be a bit pricey for some. I would suggest they come up with a monthly tier which can maybe make it more affordable.
Overall, great site for voice over work.

January 3, 2025
Unprompted review
Voices logo

Reply from Voices

Hi Richard,

Thank you very much for leaving this thoughtful review. We're glad you find Voices a great site for voice over work. We also appreciate your feedback on pricing and the suggestion of a monthly tier and will make sure to pass this feedback along to our product team.

Thanks again for taking the time to leave us a review! We wish you continued success in your voice over career.

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Rated 4 out of 5 stars

My Job Posting Experience

In the process of posting my job, I was unable to connect with a customer service agent on the phone. However, the responses I received to my email notes were very helpful. I extended narration invitations to seven people, received four responses, and selected one person for the narration of my audiobook. The work will commence sometime in January or February. I'm very satisfied with my voices.com experience to date,

December 19, 2024
Voices logo

Reply from Voices

Thank you for taking the time to leave us this detailed review. We're happy to hear that you're very satisfied with your Voices experience and that you found the right talent for your audiobook narration. We wish you all the best with the completion of that project, and we look forward to working with you again in the future!

Rated 5 out of 5 stars

Exactly what I needed

Exactly what I needed. Great !

December 23, 2024
Voices logo

Reply from Voices

Thank you very much for leaving us this review! We're so glad Voices was exactly what you needed and we look forward to working with you again.

Rated 5 out of 5 stars

Great site for VO artists

Great site for VO artists. Excellent customer service! I've had some minor issues with clients and Voices support worked quickly to help me resolve them.I would definitely recommend this site.

December 25, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Philip,

Thank you very much for leaving us this review! We're so glad you've had a great experience with us as a voice over artist and that our customer support team has been able to provide the help you needed. Wishing you all the best as you continue in your voice over career - thank you for being a part of Voices!

Rated 5 out of 5 stars

Very professional service from talent…

Very professional service from talent although I wish other contacted talent would have replied sooner. My project was completed quickly and very happy with the final product.

December 2, 2024
Voices logo

Reply from Voices

Hi Steve,

Thanks very much for taking the time to leave us this review! We're happy to hear that your project was completed quickly and that you're happy with the professional service from talent and the final product. That's what we like to hear! We look forward to working with you again soon.

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Rated 5 out of 5 stars

great talent and fast!

December 6, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Irena,

Thank you very much for leaving us a review! We're so glad you had such a good experience with us and found the talent great and the process fast - that's our goal! We look forward to working with you again in the future.

Rated 1 out of 5 stars

I applied for a swedish dataset project…

I applied for a swedish dataset project but no response from the application or the support (waited 4 days) and that project is almost over. I would like to get a response or I think this website is a scam.

November 29, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Jenny,

Thanks very much for reaching out to us and for your patience while we checked with our team. We have received your application but it is still in line for evaluation. With the high volume of submissions we receive, we're not able to respond to each one until it has been assessed and selected to move forward.

Rest assured this is a legitimate platform and a real job that you've applied for. You will only hear from us with next steps if you've been selected to move forward - unfortunately, we are not able to reach out to those who were not selected.

Thank you very much for your interest in Voices!

Rated 3 out of 5 stars

Overall it was not bad nor exceptional

Overall it was not bad nor exceptional. Only 2 voice actors responded to the audition call! Not impressive, I used more than one service in my search for someone to narrate my audiobook. Out of the top three one had 24 auditions, another 4 auditions with Voices at the bottom with 2.

I hired off of Voices for a variety of reasons, budget being one, and the narrator was in the top 3 on the list. So overall I rate their service as average, no better and no worse than the others.

Will I search for a narrator on Voices for the next book? Yes, along with using the other sites as well.

November 25, 2024
Voices logo

Reply from Voices

Hi Mark,

Thanks very much for leaving a review and sharing your experience with us.

For the future, we're happy to help if you're not seeing more auditions come through for your job. Two would certainly be on the unusually low side for what we'd see for a typical job posting, so we're always happy to help ensure you're getting a broader range of responses.

Looking forward to working with you again in the future - we're here to help!

Rated 1 out of 5 stars

Total SCAM

Despite the many auto-emails they pestered me with (largely offering me a discount on their "premium" $499 membership (!), Voices.com did not bother to respond to my question regarding their paywall.

My question was, is it true that over 90% of your "employers" are just bait-- that is, they look available for application, but when you click on them to apply, you are REDIRECTED to a page instructing you to pay $499 for "access"!

Otherwise, you CAN'T APPLY. Seriously??

THIS is their business model (well, not counting the 20% pre-tax fee on all jobs you land). Wow!

The first job I landed was Job #764311, which was nothing more than a criminal enterprise trying to seduce Voice.com workers out of their addresses, birthdays, and social security numbers.

I just spent 30 minutes with the REAL company owner-- i.e. the one NOT interested in hiring any voices. He had been pummeled by a number of Voice.com workers who insisted they had sent in the voiceovers, but had not received their payment.

I advised him on how to extract himself legally from the problems he suffered-- as Voices.com is clearly more interested in milking wannabe workers for cash than vetting the "employers" they dangle in front of us.

$499 premium indeed! Voices.com is laughable.

Beware of this waste of time. I have spent many hours and received a big fat zero for my trouble. I avoided a case of identity theft by searching websites and finding a phone number to connect with the real owner. Otherwise, I would be in as bad a shape as the workers to gave up their information and completed the voiceovers WITHOUT PAY.

P.S. Postscript, from the "Voices" reply:

"The membership fee... ensures that the premium talent on Voices are at the professional level required to meet the needs of clients..."

The Premium (not membership) fee ensures ONLY that the pockets of Voices.com are well-lined.

It ensures nothing whatsoever to vendors looking for talent.

Also, your special vetting system caught nothing. We (the talent) had to complain before something was done -- thus rather belatedly.

And why haven't you deleted my (& others') accounts yet??

I provided an email AND a website request over a week ago, yet am still receiving your email bot ads.

November 26, 2024
Unprompted review
Voices logo

Reply from Voices

Thank you for sharing your feedback with us and for bringing this to our attention; we truly appreciate it.

We are aware of these fraudulent accounts and have taken action by removing all associated job postings and permanently suspending the relevant clients. These scammers employ sophisticated tactics, including using legitimate company and employee names, to bypass our security and flagging systems. However, the moment they engage with talent on our platform, our system promptly detects suspicious activity, allowing us to take immediate action and shut them down.

Sharing personal contact information or accepting jobs off-platform is a violation of our Terms of Service, which is designed to prevent situations like these. The only exception is when a client provides an agreement on Voices, and contact information is shared solely for the purpose of conducting a live directed session.

Building on the measures we already have in place, we are actively enhancing the platform with additional security features to further safeguard our community.

The safety and success of talent on our platform is our number one priority and we encourage any talent who is feeling uncertain about a job or a client to contact our support team and they can look into it.

Regarding membership levels and applying for jobs, we do have a free guest membership, which gives you the opportunity to build up your profile on our website, upload unlimited demos, and receive private invites to jobs. The best way to maximize these opportunities is to fully fill out your profile and add high-quality demos - tagging them all properly - so that clients can see what you're capable of. Both your profile and your demos are essential to success on Voices.

The premium membership does come with a cost, and the advantages for premium talent include daily job invitations that match the talent’s profile and skill set, sent to the talent directly, and access to the world’s best brands all in one place - something that would be difficult to do on your own. The membership fee also ensures that the premium talent on Voices are at the professional level required to meet the needs of clients, to ensure clients continue to come back to Voices to post their jobs.

Our goal is to provide the highest possible value to both our clients and our talent to make any fees worthwhile. That being said, we continue to look at pricing and the ways we can improve this element of the customer experience, and we appreciate your feedback.

Our team has now deleted your account and someone has reached out to you directly to confirm. We wish you all the best.

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Rated 5 out of 5 stars

its real!

I recently joined Voices.com, and my experience has been great! Very professional and clear

November 8, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Lourdes,

Thank you very much for taking the time to leave us a review! We're so glad to hear that you've had a great experience with Voices and that you're finding it a professional and clear platform. We're happy to have you as part of the Voices community!

Rated 5 out of 5 stars

My first project!

I am very satisfied with the platform, I am starting and have already completed my first project and I hope to continue collaborating with voice, the selection process is very friendly and everything is very intuitive.

November 11, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Karina,

Thank you so much for leaving us a review, and congratulations on completing your first job! We're happy to hear you're very satisfied with the Voices platform and that you're finding it intuitive to work on.

We're very glad you're a part of the Voices talent community, and we wish you continued success in your voice over career!

Rated 5 out of 5 stars

Ed is doing a great job.

Ed is doing a great job.

November 11, 2024
Voices logo

Reply from Voices

Hi John,

Thank you very much for leaving us this review! We're glad you had such a great experience on Voices.

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Rated 3 out of 5 stars

The Customer Has No Control Over Choosing the VO Artist.

i chose a very qualified Voice Over Artist after searching for hours. I entered the specific "offer him/her a job". Went through ALL the boxes specific to my project and his/her talents. After a half-hour or more when I wanted to send them the job, I came to a page that listed SEVERAL random people under Public. (all of which did NOT pay attention to my FIXED price but wanted to charge me more). I then went to Private, but the VO artist I had chosen was NOT listed after I had followed all the proper steps. I was VERY, VERY MAD and FRUSTRATED. I get the impression that the customer has NO control over the VO artist they choose.

November 11, 2024
Voices logo

Reply from Voices

Thank you for sharing your feedback with us. We're sorry you experienced difficulty hiring the exact talent you wanted to.

The easiest way to invite a specific talent is by inviting the talent to the job right from their profile. We do offer the option to invite more talent if you'd like to, in order to receive more auditions, but inviting one talent is possible. There may be instances when that particular talent is away or not available.

We would be happy to walk you through the process to ensure you can invite the exact talent you'd like to - if you reach out to our team at support@voices.com, we'd love to help you.

Rated 5 out of 5 stars

Amazing platform

Amazing platform, there’s a lot of job opportunities

November 5, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Angelica,

Thank you for leaving us this review! We're glad you're loving the platform and finding a lot of opportunities. Wishing you continued success in your voice over journey!

Rated 5 out of 5 stars

I joined Voices a few months ago on a…

I joined Voices a few months ago on a colleague's recommendation and instantly fell in love with the platform. The best part is that I already got my first job. Both the mobile app and the website have user-friendly features that encourage continued use. I’m very happy to have discovered Voices.

November 4, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Santiago,

Thank you very much for taking the time to leave us this review, and congratulations on booking your first job!

We're so glad to hear that you've found Voices a great place to find work and that you're loving the features of the platform.

We're very happy to have you as part of the talent community on Voices and wish you continued success in your voice over journey!

Rated 1 out of 5 stars

I keep asking voices to delete my…

I keep asking voices to delete my account but the have ignore me for months now and it’s not acceptable!

October 31, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Sana,

Thanks very much for reaching out. We're so sorry that you've had to wait for a response. We've spoken to the team and your account has now been deleted, and someone has reached out directly to you to confirm.

Thank you and we wish you all the best.

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Rated 4 out of 5 stars

Awesome site!

I joined Voices a few months ago and I really liked the instructions for setting up the profile and walking thru the process from beginning to end is extremely beneficial. Lots of auditions received based on my voice profile and opportunity to learn from others to hone my skills.

October 29, 2024
Unprompted review
Voices logo

Reply from Voices

Thanks very much for leaving us this review! We're so happy to hear that you found our resources helpful and that you're seeing a lot of audition opportunities come through. Wishing you continued success as you hone your voice over skills and continue on the voice acting journey.

Rated 5 out of 5 stars

Consistency!

I once heard a colleague of mine talk lowly about Voices. At the moment, I didn’t say anything because I had just signed up to it. After 20+ auditions submitted, I finally landed my first VO gig on the site. It’s like anything you do in life, consistency pays off. The yearly fee is not bad and the agency fee like most acting and modeling gigs are in line with industry standards. Also, I like how your voice is matched with jobs, showing you if a job is aligned with your sound or not. Excited to do more!

October 21, 2024
Unprompted review
Voices logo

Reply from Voices

Thank you very much for leaving this thoughtful review and congratulations on landing your first gig!

You're absolutely right that consistency pays off when it comes to success on Voices, and it's great for other talent to hear about your experience.

We're happy to have you as part of the Voices talent community and we wish you continued success in your voice over career! Thanks again for taking the time to write.

Rated 4 out of 5 stars

Good platform. It offers real job opportunities.

I recently started using the platform, and so far, I have had the opportunity to audition several times and have already received my first job.

My payment has not yet been processed. However, the information is clear and precise regarding payment times, so it's just a matter of waiting.

I give four stars since my payment process has not yet been completed. It is still in process.

October 15, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Gabriel,

Thank you very much for taking the time to leave us this review and congratulations on booking your first job! We're so glad you've had such a positive experience with Voices.

We do our very best to communicate clear timelines for payment, and we appreciate your patience while it is processed.

Thank you again for taking the time to write, and we wish you continued success in your voice over journey!

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