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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the platform's user-friendliness and intuitive design, finding it easy to navigate and track projects. Many appreciate the opportunities provided, with some successfully landing jobs and building their careers through the site. The secure payment system is often highlighted as a positive aspect, offering peace of mind to freelancers. However, some people were dissatisfied with aspects of the service and payment processes. There are reports of slow payments on larger projects and concerns about the 20% commission on top of subscription fees. Some users also experienced difficulties with payment methods, wishing for alternatives to PayPal due to high fees. Additionally, a few customers found the audition process restrictive or felt that their auditions were not adequately considered.

What people talk about most

User experience

Consumers find the user experience to be positive. Many reviewers praise the platform's intuitive interface,... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the service, highlighting the... See more

Website

Reviewers mention positive feedback about the website, highlighting its user-friendly interface and ease of... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers report being paid on... See more

Staff

Reviewers highlight ambiguous aspects of staff. While some customers praise the helpfulness of the team, the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some great clients out there, and am lucky enough to have been connected to them through the site. It is wildly frustrating, however, the high percentage voices chooses to enforce. More than that, th... See more

Company replied

Rated 4 out of 5 stars

A power shift! Most of my VO work used to come through Voice123, which is now an overpriced, underperforming "Pay To Play" platform promoting primarily poor opportunities. Voices.com has picked up the... See more

Company replied

Rated 4 out of 5 stars

I landed my first job within just a few weeks of joining the platform, which was exciting! However, I do wish audition access was a bit less restrictive. Since I don’t have the premium membership, I... See more

Company replied

Rated 4 out of 5 stars

Voices.com has been my go to "Pay To Play" casting site for almost 8 years. I get relatively good value for the money. It pays for itself every year. The only things that disappoint me are: They are,... See more

Company replied


Company details

  1. Media Company

Written by the company

Voices is the world’s #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.


Contact info

3.5

Average

TrustScore 3.5 out of 5

693 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Opportunities

Despite not being somehow who paid for the membership, the page still offered me an invitation to a Gig I managed to close.

October 7, 2024
Unprompted review
Voices logo

Reply from Voices

Thanks very much for leaving us a review and sharing your experience. Congratulations on booking a job - we wish you continued success!

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Rated 5 out of 5 stars

I started voices some months ago but…

I started voices some months ago but kept the faith alive, I got my first job recently and it’s a great motivation for me. I’m so excited to be part of this and to develop and show my skills also improve with the aim of making sure any project I work on comes out very successful and brings people back to me. I’m so excited about this journey and I’m grateful to Voices for this platform and this amazing opportunity.

September 24, 2024
Unprompted review
Voices logo

Reply from Voices

Thank you very much for taking the time to leave us this wonderful review and congratulations on booking your first job! It takes a lot of dedication and hard work, and it's great for other talent to be inspired by your experience.

We're very happy that you're part of the Voices talent community, and we wish you continued success in your voice over journey!



Rated 5 out of 5 stars

Fantastic Platform for Newcomers with Great Opportunities!

I recently joined Voices.com, and my experience has been fantastic! As a newcomer, I’ve found that the platform provides all the essential tools to quickly align with my career goals. I haven’t needed to look elsewhere so far—the job opportunities are readily available and easy to access, as long as you have the right demos and relevant information in place.

Moreover, the projects I've received have been both interesting and enjoyable to work on.

October 2, 2024
Unprompted review
Voices logo

Reply from Voices

Thank you very much for taking the time to leave us this wonderful review!

We love to hear from talent and we're so pleased that you've found Voices a great partner as you build your voice over career.

Taking advantage of the tools and resources and setting up your profile and demos correctly is definitely the best way to get started and we're thrilled that you've been working on interesting and enjoyable projects.

Thank you again for taking the time to write, and we wish you continued success in your voice over journey!

Rated 5 out of 5 stars

Efficient and easy to use platform with…

Efficient and easy to use platform with high calibre voice over artists

September 23, 2024
Voices logo

Reply from Voices

Hi Richard,

Thank you very much for taking the time to leave us a review. We're so pleased that you found Voices an efficient and easy to use platform with fantastic voice over artists. Wishing you all the best, and we look forward to working with you again in the future.

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Rated 5 out of 5 stars

The More You Know

I checked the legitimacy of this website before I signed up and everywhere I checked said it's the real deal. I'm here to tell you that it is. It was easy to set up my profile. The tutorials are excellent and extremely helpful to the novice, which I am. I am also pretty sure that it was made clear to me before I signed up that the field is extremely competitive, and perseverance wins the day. I auditioned 364 times before my first hire and it took nearly a year. Once I did get hired I wasn't quite sure of the process but the website walked me right through it with ease. I look forward to a continued relationship with Voices.

September 18, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Dan,

Thank you very much for taking the time to leave us this review and for sharing your experience!

It's so important for any talent considering Voices to hear directly from voice actors on the platform, which makes your review incredibly helpful. It can definitely take time and perseverance to get to that first hire, so a big congratulations on sticking with it and taking advantage of the tutorials and resources.

We are so happy to have you as part of the talent community on Voices, and we wish you continued success in your voice over journey!

Rated 4 out of 5 stars

An excellent platform for dubber but...

An excellent platform that has helped me grow professionally and sometimes brings me interesting projects that pay pretty well from clients who (almost) recognize the true value of a voice-over artist. The only downside is the cost of the premium subscription, which I might accept if I didn't also have to pay an additional 20% tax on my earnings! Why take away even more of my income when I’m already paying for the annual pro subscription? With the taxes the Italian government hits me with, there’s really not much left for us professionals!

September 10, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Joe,

Thanks very much for taking the time to leave us this review! We’re so glad to hear that Voices has helped you grow professionally and that you’ve had the opportunity to work on interesting projects.

Thanks also for sharing your thoughts about the membership and platform fee. Our goal is to provide the highest possible value to both our clients and our talent to make the fees worthwhile - continually improving our platform and bringing together the best talent in the world with fantastic job opportunities all in one place.

That being said, we take talent feedback very seriously and we continue to look at pricing and the ways we can improve. We will pass this along to the product team.

Thank you again for being part of the Voices community and for taking the time to share your thoughts.

Rated 5 out of 5 stars

Clear instructions and a well organized…

Clear instructions and a well organized platform - makes working with you easy.
Question: why such a high fee for premium membership if there are not that much advantages...?

September 9, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Mara,

Thank you very much for leaving us a review. We’re so happy to hear that you find working with Voices easy! That’s definitely our goal.

The premium membership does come with a cost, and the advantages for premium talent include daily job invitations that match the talent’s profile and skill set, sent to the talent directly, and access to the world’s best brands all in one place - something that would be difficult to do on your own. The membership fee also ensures that the premium talent on Voices are at the professional level required to meet the needs of clients, to ensure clients continue to come back to Voices to post their jobs.

Our goal is to provide the highest possible value to both our clients and our talent to make the fees worthwhile. That being said, we continue to look at pricing and the ways we can improve this element of the customer experience, and we appreciate your feedback!

Rated 5 out of 5 stars

I love being on voices

I love being on voices
.com

September 2, 2024
Unprompted review
Voices logo

Reply from Voices

Thanks very much for leaving us a review! We're so glad you love being a part of Voices - our talent are the absolute best. Wishing you continued success in your voice over career!

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Rated 1 out of 5 stars

Total scam

Total scam. Impossible to get a job through this platform. Applied to over 20. And they charge a LOT of money. For nothing

September 1, 2024
Unprompted review
Voices logo

Reply from Voices

Thank you for sharing your feedback with us. We’re sorry to hear that this is your assessment of Voices and that you’re feeling discouraged.

It can definitely take time and multiple auditions to book work on Voices - particularly getting to that first job. For talent who are just getting started, we offer help and resources at both www.voices.com/help and www.voices.com/resources. Our YouTube channel also has hundreds of videos on everything from setting up a home studio, to the best microphones, to how to submit a strong audition. These might all be helpful to you.

We do have a free guest membership, which gives you the opportunity to build up your profile on our website, upload unlimited demos, and receive private invites to jobs. The best way to maximize these opportunities is to fully fill out your profile and add high-quality demos - tagging them all properly - so that clients can see what you're capable of. Both your profile and your demos are essential to success on Voices.

If you’ve signed up for the premium membership, which does come with a cost, you’ll receive daily job opportunities that match your profile and skill set, sent to you directly. As we mentioned above, it can take time to be successful on the Voices platform, so ensuring you’ve followed the steps for a strong profile and demos while continuing to audition often are essential for booking work. Our support team is also available to answer any questions you have along the way - support@voices.com.

Thank you and we wish you the best of luck in your voice over journey.

Rated 4 out of 5 stars

Great VO artist but site functionality needs work

We had a great experience with the voiceover artist. However, we found the user interface of voices.com to be lacking some functionality.

Our project required an NDA but it wasn't possible to send this documentation privately to the VO artist as an attachment via voice.coms messaging. We could only upload files to the job folder and other VO artists we had shortlisted could also view the file. There is no way to remove VO artists from the shortlist once you have selected the person you wish to work with.

We think the site needs some kind of functionality to cater for NDA signing before jobs are awarded.

August 30, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Dave,

Thank you very much for taking the time to leave us this thoughtful review. We're so pleased to hear that you had a great experience with the voice over artist on Voices.

We'll also pass along your feedback to our product team regarding making NDAs easier to send to talent. Thank you for sharing this with us! We hope to work again with you in the future.

Rated 5 out of 5 stars

The talent is top notch.

The talent is top notch.

July 18, 2024
Voices logo

Reply from Voices

Hi Juan,

Thank you for taking the time to leave us a review! We're so pleased that you've found the talent on Voices top notch. They are absolutely the best voice actors in the business. Thank you again for sharing your feedback with us!

Rated 5 out of 5 stars

KUDOS!

Very Happy with my decision to join Voices, Everything is organized perfectly, Keep growing, Rise n Shine✨️...!

August 25, 2024
Unprompted review
Voices logo

Reply from Voices

Thank you so much for leaving us this review! We're very glad to hear that you're happy with Voices and having a great experience on the platform. Wishing you continued success!

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Rated 5 out of 5 stars

Whether you a beginner or a seasoned…

Whether you a beginner or a seasoned voice-over artist, This platform has changed my life. Thank you for the opportunity to find my direction and calling!

April 20, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Billy,

Thank you very much for leaving us this review! We're thrilled to hear that Voices has changed your life and given you the opportunity to pursue your calling. We're so happy that you're a part of the talent community on Voices. Wishing you continued success in your voice over journey!

Rated 5 out of 5 stars

Very well-structured process

Very well-structured process. Providing the opportunity for voice actors to send auditions is amazing.

July 29, 2024
Voices logo

Reply from Voices

Hi Matt,

Thank you for leaving us this review! We're so pleased to hear that you found the experience on Voices very well-structured and that you loved the way auditions work on the platform. Thanks again for taking the time to write!

Rated 5 out of 5 stars

Very responsive from support as well as…

Very responsive from support as well as voice person. May tonise and affordable.

August 1, 2024
Voices logo

Reply from Voices

Hi Mark,

Thank you very much for taking the time to leave us this review! We're glad to hear that your experience with Voices has been so positive and that we were able to give you the support and service you needed. Wishing you all the best!

Rated 4 out of 5 stars

PAYMENT issue resolved

I had an issue with a returned payment. It took a few days but the support team at Voices was responsive.
The experience with the client for this particular job was great, they were communicative, professional and provided clear directions through the platform.
I look forward to more work through Voices.

August 15, 2024
Unprompted review
Voices logo

Reply from Voices

Thank you very much for taking the time to share your experience with us. We're so glad we were able to solve your payment issue quickly. We wish you continued success in your voice over journey and are so glad you're part of Voices!

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Rated 1 out of 5 stars

THEY DO NOT PAY

I made a project for them almost three months ago and still do not have any information about the payment.
Either scam or still very not professional.

August 15, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Lucrezia,

Thank you for sharing your feedback with us. We're very sorry to hear that you have not received information about payment for this project.

We've checked with our team and it appears that you were hired for this project through a studio. According to our records that work was paid out, so you would need to reach out to the studio directly for payment.

We hope this helps and we appreciate your patience and work on this project.

Rated 3 out of 5 stars

Good platform but I didn't have the best experience.

Decent interface but really struggled to find work, even as someone with good VO experience and pro recording equipment. It's extremely competitive and actors can undercut each other.

I arranged a call with one of their staff to get some advice or assistance and they had some good insight but they made me feel like I was wasting their time a bit.

My main gripe was a big AI project they recently advertised. Only 4 out of 10 clips were approved without clear reasoning given and payment was sent to the wrong email PayPal that I couldn't access.

I know that many people had similar experiences and their CS Team were flooded with messages but I sent multiple emails and initially didn't receive any responses.

EDIT: I am updating this review and increasing the original star rating as Adam from Voices did reach out. He was really nice and gave me some reassurances over what happened. It sounds like the rejection of clips was based on the end client rather than Voices themselves. They also covered the payment that was owed and sent that to my correct PayPal address so I'm grateful for that!

It's a shame that I had to write a review to get a response and I wouldn't have been upset if that explanation was given right away and if payment was arranged properly but I'm glad it's now finally sorted.

I'd generally advise others to not get involved in AI projects where your content is feeding an AI dataset. Companies can use your content/data and underpay you as I'm sure the client has been doing in this case. Due to the nature of AI, there's no way to prove what's been used or claim ownership. We must tread carefully in this day and age.

Overall, I'll say that Voices is a well made platform and worth it if you're starting out, especially if you can get a deal on one of their plans. Just be aware that you have to put in the time as the industry is extremely competitive and frustrating issues can arise.

Thank you, Voices for finally resolving my issue.

May 15, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Thomas,

Thank you very much for sharing this feedback with us. We sincerely apologize for the experience you have had with the video project.

This was a new type of project for Voices and there were definite challenges in fielding the high volume of submissions and questions as well as with the payment process. We recognize this and we are working on solving these issues and ensuring the system is much improved for the future.

We’ve spoken to our team and someone has now reached out to you directly to ensure you are paid properly. We apologize again and we appreciate your work and patience with the project.

Rated 4 out of 5 stars

Nice portal for increasing your skills

Very well prepared portal and workflow for talents. A little bit too expensive premium membership. Pretty poor management of open project.. they hanged open for weeks/months without resolution. Support from portal in increasing skills and environment are very useful. Very good cooperation with Edge Studio. In general very good portal.

August 1, 2024
Unprompted review
Voices logo

Reply from Voices

Hi Magdalena,

Thanks very much for taking the time to leave us this review! We're happy to hear that you find the Voices platform supportive and useful for increasing your skills and completing jobs. We'll also pass along your feedback on the premium membership and the open project to our product team. We're always happy to hear from talent, so thank you again for writing! Wishing you continued success in your voice over journey.

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