Volkswagen France Reviews 550

TrustScore 1.5 out of 5

1.4

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1.4

Bad

TrustScore 1.5 out of 5

550 reviews

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Rated 1 out of 5 stars

Poor communication

Poor communication, made me supply loads of information told me the van would be ready in 2 weeks, then after 6 weeks was told finance not possible. Joke and waste of time. No wounder the company is struggling to make money

November 14, 2025
Unprompted review
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Rated 1 out of 5 stars

I haven't bought a VW

I haven't bought a VW, as all french dealers do not reply to requests to view a vw caddy van with petrol engine. This poor customer service is before they've even had any money off me, imagine how it will be when they've had my money, think I'll stick to Mercedes

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

volkswagen financial service n'a de…

volkswagen financial service n'a de service que le nom
ils viennent de me raccrocher au nez
dialogue de sourd, après trois mois de problème pour faire un prélèvement automatique (service de recouvrement avec pénalitées à chaque fois car ils n'arrivent pas a faire les prélèvements), pour en final ne pas trouver de solution et affirmer qu'ils n'ont pas eu mes mails!!
a fuir
a fuir...

December 11, 2023
Unprompted review
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